How can I add a user Role member that is from a different domain
We are currently building out SCOM 2012 R2 to provide monitoring as a service to some of our customers. As of now we have the RMS on our own department's domain (Domain A) which we have full control of and we have a gateway server that is on the company
wide domain (Domain B) so that we can monitor other departments devices as the leverage this system.
Monitoring is working just fine on both domains and we are just working on fine tuning SCOM so that we can roll it out as a service we offer to our customers. One of the next steps we are working on before rolling it out is giving specific users access
to view only their own devices, dashboards, and groups. So I created a Read-Only profile and went to add a user to test it out, but that user is on Domain B and SCOM is unable to resolve this account. I'm seeing Event ID 26319 with Error Code 1332.
How can I get SCOM to discover devices on a different domain so that I can give them different permissions for accessing the Operations Console and/or Web Console? Is this possible?
Here is the Error I'm seeing.
Log Name: Operations Manager
Source: OpsMgr SDK Service
Date: 2/4/2015 1:11:59 PM
Event ID: 26319
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: xxxxx.xxxx.xxxxxxxx.xxx
Description:
An exception was thrown while processing UpsertUserRolesV2 for session ID uuid:f3b4015e-9583-4237-b7a6-406826434553;id=40.
Exception message: The creator of this fault did not specify a Reason.
Full Exception: System.ServiceModel.FaultException`1[Microsoft.EnterpriseManagement.Common.UserRoleUserUnresolvedException]: The creator of this fault did not specify a Reason. (Fault Detail is equal to Microsoft.EnterpriseManagement.Common.UserRoleUserUnresolvedException:
Unable to resolve the user [email protected] associated with the user role. Error code 1332. Check your active directory configuration.).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="OpsMgr SDK Service" />
<EventID Qualifiers="49152">26319</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-02-04T21:11:59.000000000Z" />
<EventRecordID>172748</EventRecordID>
<Channel>Operations Manager</Channel>
<Computer>xxxxx.xxxx.xxxxxxxx.xxx</Computer>
<Security />
</System>
<EventData>
<Data>UpsertUserRolesV2</Data>
<Data>uuid:f3b4015e-9583-4237-b7a6-406826434553;id=40</Data>
<Data>The creator of this fault did not specify a Reason.</Data>
<Data>System.ServiceModel.FaultException`1[Microsoft.EnterpriseManagement.Common.UserRoleUserUnresolvedException]: The creator of this fault did not specify a Reason. (Fault Detail is equal to Microsoft.EnterpriseManagement.Common.UserRoleUserUnresolvedException:
Unable to resolve the user [email protected] associated with the user role. Error code 1332. Check your active directory configuration.).</Data>
</EventData>
</Event>
Thanks for any help I can get in resolving this issue.
Jake
The SCOM Management Server is in Domain A. I've tried it already and it has failed.
So just to clarify the method I used was to go to Administration>Security>User Roles. Then New User Role>Read-Only Operator. In the Create User Role Wizard I then gave the User Role a name, Clicked "Add" under User Role Members.
Then the Select Users or Groups window pops up and I changed the Locations from Domain A to Domain B and searched for the user, which it's able to find, then clicked "OK" to add it to the User Role members which it does just fine. On
the next page which is Group Scope I checked the one group I want this account to have access to and then click next. This brings me to Dashboards and Views where I click the radio button for "Only the dashboards and views selected in each tab are
approved" and chose the folder of dashboards I want this account to access and then click next. This brings me to the Summary and I click "Create". At this point it thinks for a moment then closes out the wizard but the new Read-Only
Operator does not appear. I then look in Event Viewer and see the Event I pasted above.
Am I doing something wrong here? Any guidance on how to get around this issue would be much appreciated.
Thanks,
Jake
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