How can I create a new recovery key if you automatically removed my trusted device after update do iOS 8?

How can I create a new recovery key if you automatically removed my trusted device after update do iOS 8?

Hey -
I need to do the EXACT same thing, but have no idea how. Has anyone out there done this?
My situation is a tad different..this is a new Mac (and I'm a brand new Mac user). Tons of querks occur under my original account (videos won't run, Safari won't support certain plug-ins). I spent 6 hours on the phone w/ 4 different Apple Reps and nobody could fix it. A rep finally looked at my MacBook Pro in person today. He created a new account just to see if that would work and under that new account, everything works perfectly fine (no querks, can view video). He tried switching a million settings in my original account to no avail.
He said to create a new account (as he did) and move my files over to the new account and then go back to the original and delete it. How do you do this?! I can't figure it out! I've got a new account created, but of course it just has the default folders in it w/ the little red icons next to them! Thanks in advance!

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