How can I file a complaint against a sales rep and customer service rep? Is there an email address?

How can I file a complaint against a sales mannlying to me and denying me my employee discount? When I called customer service to inquire and file a complaint the rep told me if I give him the salesmans name he will shake a finger at him next time but that's all that can be done...is this the type of service I pay over 200 dollars a month for? I would like a mangers contact info as this is completely unacceptable.
Fletcher

TThere is no email to send. Sorry bud.

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