How can i get my sound to work?

When I get a phone call or message or talk to someone, I cant hear anything. Also none of the sound in my Apps work, but when I put someone on loud speaker i can hear them?

nicolafromleongatha wrote:
Also none of the sound in my Apps work, but when I put someone on loud speaker i can hear them?
Are you asking a question or making a statement?
On the left hand side of the device, is the mute switch on????  Do  you see a red dot?  If so, the device is on mute, turn the volume on.

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