How can I get round problem with itunes. I get message saying computer isnt authorised to play some tracks Ive downloaded, tells me to authorise which I do, then a message appears saying the computer is already authorised but I still cant access the track

Question

how can I get round the problem I have with itunes. I have bought and downloaded various tracks to my library. When I try to sync my iphone from my PC I get a message on screen saying that it is not authorised to play them and tells me to authorise the computer by clicking store, entering apple id and password then clicking authorise this computer. I do that then get a message saying that my computer is already authorised yet when I try syncing the track again the same thihng happens. Im getting nowhere!

Answer 1

If only some of the songs on an album are giving you the authorisation message, that suggests those song files are damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.