How can I make a recurring database

I am having a problem ? Oh having a to make a recurring database for work. I have to have a name and medication of what they take and have a database for the information that I can give to administration.

Someone might be able to help, but they'd need enough information to understand what your question is. So far you've not provided that.
Regards,
Barry

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  • How can we make  H-Tree?

    can anyone guide me how can we make H-Tree and how can we call module by using H-Tree?
    waiting for prompt answer.
    thanks in advance
    sarah
    Edited by: user652484 on Aug 2, 2009 3:43 AM
    Edited by: user652484 on Aug 2, 2009 3:45 AM

    Dear,
    Creating a Hierarchical Tree based on database table required a table with self-joined column like scott's emp table where column empno refered by mgr, a Data Query with PRIOR clause and a procedure call from the Form Level When-New-Form-Instance trigger.
    There are many ways to make Hierarchical Tree. I am describing one of them bellow. Please follow the steps:
    01. Create the following table
    CREATE TABLE EMPLOYEE(
    EMPLOYEE_ID NUMBER(4),
    EMPLOYEE_NAME VARCHAR2(50),
    MANAGER_ID NUMBER(4),
    CONSTRAINT EMPLOYEE_PK PRIMARY KEY(EMPLOYEE_ID),
    CONSTRAINT EMPLOYEE_FK FOREIGN KEY(MANAGER_ID)
    REFERENCES EMPLOYEE(EMPLOYEE_ID)
    02. Insert some data on it
    03. Create a form module and name it HTREE_DEMO
    04. Create a Data Block on this form and name it CONTROL.
    05. Create a Hierarchical Tree Item on it and name it EMP_TREE. Hierarchical Tree must be single item on single block.
    05. Write the following query on Data Query of the EMP_TREE Item
    SELECT 1, LEVEL, EMPLOYEE_NAME, NULL, EMPLOYEE_ID
    FROM EMPLOYEE
    CONNECT BY PRIOR EMPLOYEE_ID = MANAGER_ID
    START WITH MANAGER_ID IS NULL
    06. Add the following line of code on the Form Level When-New-Form-Instance Trigger
    FTREE.POPULATE_TREE('CONTROL.EMP_TREE);
    07. Run the form
    08. Enjoy!

  • How Can I make redirect caller from agent to any branch IVR?

    I have IPCC Enterprise Edition (ICM 5.0, IVR 3.1)
    How can I make redirect caller from agent to chosen branch IVR, and send with call any variable to IVR (e.g. account number).
    Regards
    Krzysztof

    I would suggest that post-routing should not be used. The way to go is to use translation routing applications. Although post-routing is easy to set up, almost all deployments require translation routing. I can't think of anything good to say about post routing, other than it's trivial to configure.
    You want the main route point to be on the CM_PIM.RC for a number of reasons. You can check to see which of your IVRs are on line, and/or to do load balancing. If calls don't need to go to the IVR if agents are ready, you can have an LAA Select node immediately, and then translation route. Even if you just have one IVR, translation routing will enable you to do RONA more easily.
    You need to bite the bullet and learn translation routing. If you do it that way, peripheral variables attached to the call remain unaffected whether the call is under the control of the CM_PIM.RC or the IVR_PIM.RC. This is exactly what you want.
    There is no need, in my opinion, to go to an external database. In your IVR, decisions made by the caller (e.g. which "skill" they want) set peripheral variables. When the call comes out of this script you check the peripheral variable, and depending on the value do a queue to the appropriate skill group and run external script (BasicQ.aef).
    Separate the intelligence gathering IVR script from the Queuing script. Allow ICM to make the routing decisions.

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