How can i retrieve losr contacts and purchased music fron i tunes if my computer failed and now has none of these saved on my itunes to restore back on my replacement phone?
right, i was restoring my phone from back up last night as i got a new handset because of a defective screen and during the resore my lap top froze, so i had to restart it. then when i had done i could no longer restore from back up and only sync the phone,so i did and there was no music,photos,contacts or apps available from itunes to put back on my phone,where has this media gone? it must be somewhere surley?
many thanks
neil
Restarting your computer does not cause media to disappear.
Does your music, photos, apps still exist on the computer?
iTunes is not a photo or contact manager, so you would need to verify that those items exist elsewhere.
If you are solely reliant upon iTunes to backup your contacts, you may be in trouble.
iTunes places the backup files in the following places:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Do you have backup files in the above listed locations?
Seems to me that you have two issues:
Content missing from iTunes
Content missing from iPhone.
Once the first issue is resolved, then it will be very easy to resolve the second.
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