How can i retrieve mysomething i downloaded? it did download but will not let me pull it up or open it
i save file but it is like it never saved it. under adobe
What you are saying does not make sense. You redeem a card once, that's it. It doesn't matter what device you are using, as long as it's using the same account, you will get the reminder of your store credits.
Could you give more details now?
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How can I delete a backup on the account of icloud will not let me delete it mark me error
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http://support.apple.com/kb/TS3694#error1604
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I have 2 apple itunes ids. How can I merge the accounts into 1 user account? I have tried using both email accounts on a single itunes account but the site will not let me use 2 existing email accounts.
ThanksYou can't merge Apple IDs.
And you also can't change the name of an iTS Apple ID to another one that ends in a me.com. -
I have remaining credit at the iTunes Store, but will not let me use without entering 'your Gift Card or Download Code' which, of course, was thrown away months ago, when I first put the code in! Originally it was put into my computer, now I'm trying to redeem on my iPhone. Anybody have any ideas....I mean it IS my money! Thanks Ruthie
What you are saying does not make sense. You redeem a card once, that's it. It doesn't matter what device you are using, as long as it's using the same account, you will get the reminder of your store credits.
Could you give more details now? -
How can I delete this U2 album from my iPhone it's not letting me do it like I normally do
How can I delete this U2 album from my iPhone it's not letting me do it like I normally do
King Penguin,
Your response does not address the actual question.
The issue is that once downloaded to a device (iPhone) etc. It cannot be deleted via any means. Went through troubleshooting with Apple on phone last night and they're puzzled by it... it's getting sent to their engineers.
The larger issue is that the album downloads AUTOMATICALLY when you have your purchases synced, on wifi, and listening to music on full shuffle.
Telling people to just "hide it" and change your phone's settings to not sync is a pretty big "whoopsie" by Apple and Apple Support Community members.
BAD MOVE APPLE! -
I preordered One Direction's new album Midnight Memories, but did not purchase it. It is not in my downloads or purchases even though it says it's purchased. I can't even buy it because it says purchased and will not let me click the button. Please help!
Try:
HT2519 Pre-ordered album, it says...: Apple Support Communities -
i purchased a tv series on itunes it allowed us to download 1-5 show but will not allow us to download anymore what can i do to get them to download or get a refund
Why can't you download more?
Did you run out of space?
Hi def episode of a tv show, 1 hour long, are about 2 Gb an episode. -
My iPad hasn't been backed up and it's displaying the msg but will not let me get rid if the msg so that I can get it backed up. How do I get through this
Try this.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up -
hi, my iPhone is already completely updated and I want my iMessages to go to my phone number, however my phone number shows up on the settings screen for that, but will not let me select it to be used. How do I fix that?
Thanks to all who responded. You are all absolutely correct. However, this Ipad was a gift to my wife who was dying of cancer in the hospital and wanted some entertainment. So I started it out with her Apple ID. After she passed away I moved from Sacramento to Austin and eventually proceeded to get the Apple ID changed from my wife's to mine. Meanwhile when she was in the hospital I opened an Itunes account in my name to buy movies for her. That was the first mistake.
Then during the move to Austin I lost track of the IPAD and later found it and tried to use support but could not remember the proper ID. Later the folks at the Apple store helped me create a new and novel Apple ID that was unfortunately unlike any other.
The botom line is that I am stuck with three Apple IDs and three passwords. I am told by Apple there is nothing they can do about this as IDs cannot be changed or destroyed. I can quit using them or start a new account but when I try to do that the system keeps remembering too many things from the past and resists.
Even if I sold this Ipad and bought a new one, the system memory is still there.
I think the real problem is that destop and laptop computers are totally owned by an individual and that individual can control logins and passwords to his liking. IPADs and similar Apple products are different in that the corporation has built in their own intrusion detection schemes because of the relation to Itunes.
One thing I thought about is to open a new Itunes account pretendding to be a new customer with my regular Apple ID. Perhaps I could do the same with Apple Support.
Thanks for your comments.
RAZ -
hi t;
i have had an update in my settings app for a few days but will not let me do it , can ae tell me how to do it ?
yours
AlanFollow these to get yourself back up and running
http://support.apple.com/kb/HT1808 -
just bought ipad 3 and trying to connect to home wifi, can see network but will not let me progress to enter router password?
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Cheers, Tom -
I tried to download a free app called SimSimi, and i checked the reviews. At the bottom, it said i have 10.00 left but will not let me get the app. This has gone on for 2 months!!! PLEASE HELP!!!!
What happens after you tap/clickon the purchase button? Error message?
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When I open iTunes, it will not allow me to preview or download TV shows. The preview and download options are gray and will not let me view them. I have tried installing the latest Quicktime but it tells me that I have to do software update and when I do, Quicktime does not appear to need an update. I have no idea what to do
Click on your preference and check the Parental tab for possible restrictions. Open iTunes, then click the iTunes menu, select preferences after the window opens click on the Parental icon, take a look at the content restrictions section.
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If I download a movie today, but will not be watching it for a few weeks (i.e. when overseas) - when does the 'activation' period start? Do I have 48 hours from the download date or when I first watch the movie?
You have 30 days from when you download it, but when you then start watching it you have 48 hours (24 if your account is US based) to finish watching it before it expires.
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