How can one monitor the level of usage of Fact Sheet in SAP CRM?

I am trying to understand how often users are actually using the Fact Sheet utility in our CRM instance. Anyone know a way to gather this statistic? Thanks

Hello
To my knowledge, CRM does not store any statistics. Some telephony software (BCM, Genesys, etc.) provide such statistics. Even I think that BI has a "reporting agent" report.
Regards
Joaquin

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REPORT ZRMM0056 NO STANDARD PAGE HEADING
                      MESSAGE-ID ZZ
                      LINE-SIZE 300
                      LINE-COUNT 65.
Program              : ZRMM0056
Title                : Non Inventory PO's
Description          : Non Inventory Purchase Orders details with
                       Vendor and Invoice Receipts and Goods Receipts.
Input :
       Select-options : 1. G/L Account No
       Parameters      : 1.File Paths for the Excel sheet
       Others (Specify):
Output : Extract Files in the application server
       Report :
Hear Ticket #        : 113392
Created by           : Srinivas Rao.M
Created on           : 12/15/2005
Version              : 1
Request              : D10K944304
Transaction Code     : Z420
Change History                                                       *
Date         Programmer Search String   Description                 *
12/19/2005   Srinivas    D10K944316      Removed Purchasing document
                                         Company code and Plant from
                                         Select-Options and Inculded
                                         G/L Account No and changed
                                         code accordingly.
T A B L E S                                                          *
TABLES: EKBE,              " History of Purchasing Document
        EKPO,              " Purchasing Document Item
        EKKO,              " Purchasing Document Header
        LFA1,              " Vendor master (general section)
        EKKN.              " Account Assignment in Purchasing Doc
                    INTERNAL TABLES
*--Internal table to store Purchasing document header data
DATA : BEGIN OF IT_POHEADER OCCURS 0,
        EBELN LIKE EKKO-EBELN,      "Purchasing document
        AEDAT LIKE EKKO-AEDAT,      "Created on
        ERNAM LIKE EKKO-ERNAM,      "Created by
        LIFNR LIKE EKKO-LIFNR,      "Vendor
      END OF IT_POHEADER.
*--Internal table to store Purchasing document Item data
DATA : BEGIN OF IT_POITEM OCCURS 0,
        EBELN LIKE EKPO-EBELN,       "Purchasing document
        EBELP LIKE EKPO-EBELP,       "Item Number
        MATNR LIKE EKPO-MATNR,       "Material number
        BUKRS LIKE EKPO-BUKRS,       "Company code
        WERKS LIKE EKPO-WERKS,       "Plant
        MATKL LIKE EKPO-MATKL,       "Material Group
        MENGE LIKE EKPO-MENGE,       "Order Quantity
        NETPR LIKE EKPO-NETPR,       "Net Price
        PEINH LIKE EKPO-PEINH,       "Price unit
        NETWR LIKE EKPO-NETWR,       "Net Value
      END OF IT_POITEM.
*--Internal table to hold final display data.
DATA : BEGIN OF IT_FINAL OCCURS 0,
         EBELN LIKE EKKO-EBELN,       "Purchasing document
         EBELP LIKE EKPO-EBELP,       "Item Number
         AEDAT LIKE EKKO-AEDAT,       "Created on
         ERNAM LIKE EKKO-ERNAM,       "Created by
         MATNR LIKE EKPO-MATNR,       "Material number
         BUKRS LIKE EKPO-BUKRS,       "Company code
         WERKS LIKE EKPO-WERKS,       "Plant
         MATKL LIKE EKPO-MATKL,       "Material Group
         MENGE LIKE EKPO-MENGE,       "Order Quantity
         NETPR LIKE EKPO-NETPR,       "Net Price
         PEINH LIKE EKPO-PEINH,       "Price unit
         NETWR LIKE EKPO-NETWR,       "Net Value
         LIFNR LIKE EKKO-LIFNR,       "Vendor
         NAME1 LIKE LFA1-NAME1,       "Vendor Name
         GSBER LIKE EKKN-GSBER,      "Business area
*--IR details
        IR_BELNR LIKE EKBE-BELNR,     "IR-Number of Material Document
        IR_BUZEI LIKE EKBE-BUZEI,     "IR-Item in material Document
        IR_BUDAT LIKE EKBE-BUDAT,     "IR-Posting date
        IR_MENGE LIKE EKBE-MENGE,     "IR-Quantity
*--GR details
        GR_BELNR LIKE EKBE-BELNR,     "GR-Number of Material Document
        GR_BUZEI LIKE EKBE-BUZEI,     "GR-Item in material Document
        GR_BUDAT LIKE EKBE-BUDAT,     "GR-Posting date
        GR_MENGE LIKE EKBE-MENGE,     "GR-Quantity
      END OF IT_FINAL.
*--Internal table to store History per Purchasing Document data
DATA : BEGIN OF IT_HISTORY OCCURS 0,
        EBELN LIKE EKBE-EBELN,        "Purchasing document
        EBELP LIKE EKBE-EBELP,        "Item
        VGABE LIKE EKBE-VGABE,        "Trans/Event type
        BELNR LIKE EKBE-BELNR,        "Number of Material Document
        BUZEI LIKE EKBE-BUZEI,        "Item in material Document
        BUDAT LIKE EKBE-BUDAT,        "Posting date
        MENGE LIKE EKBE-MENGE,        "Quantity
        BEWTP LIKE EKBE-BEWTP,        "Posting history category
       END OF IT_HISTORY.
*--Internal table to store vendor name.
DATA : BEGIN OF IT_VENDOR OCCURS 0,
         LIFNR LIKE LFA1-LIFNR,      "Vendor Number
         NAME1 LIKE LFA1-NAME1,      "Vendor Name
       END OF IT_VENDOR.
*--Internal table to store Business area for Purchasing document
DATA : BEGIN OF IT_BUSINESS OCCURS 0,
         EBELN LIKE EKKN-EBELN,      "Purchasing document
         EBELP LIKE EKKN-EBELP,      "Purchasing Item
         SAKTO LIKE EKKN-SAKTO,      "G/L Account No
         GSBER LIKE EKKN-GSBER,      "Business area
       END OF IT_BUSINESS.
DATA : BEGIN OF FIELDNAMES OCCURS 0,
       TEXT(40),
      END OF FIELDNAMES.
                VARIABLES DECLARATION                                *
DATA: V_FILE LIKE IBIPPARMS-PATH,         "File path
       V_FLD LIKE DYNPREAD-FIELDNAME,     "Dynpread fieldname
       V_FLAG(1) VALUE SPACE.              "FLAG VARIABLE
                        SELECTION-SCREEN                             *
SELECTION-SCREEN BEGIN OF BLOCK S1 WITH FRAME TITLE TEXT-001.
*--Begin of change D10K944316
SELECT-OPTIONS : S_SAKTO FOR EKKN-SAKTO. "G/L Accoun no.
*--End of change D10K944316
SELECTION-SCREEN END OF BLOCK S1.
SELECTION-SCREEN BEGIN OF BLOCK S2 WITH FRAME TITLE TEXT-002.
PARAMETERS : P_EXCEL    AS CHECKBOX DEFAULT ' ' . " download to excel
PARAMETERS : C_FILE(128) DEFAULT : 'C:\ZRMM0056.xls'.
SELECTION-SCREEN END OF BLOCK S2.
A T   S E L E C T I O N - S C R E E N                                *
AT SELECTION-SCREEN ON VALUE-REQUEST FOR C_FILE.
*-Form to get file path for download of data
PERFORM GET_FILE_PATH.
AT SELECTION-SCREEN.
PERFORM SCREEN_VALIDATIONS.
START-OF-SELECTION
START-OF-SELECTION.
*--Extract Purchasing document header data.
   PERFORM GET_PO_HEADER_DATA.
*--Extract Purchasing document Item data.
   IF NOT IT_BUSINESS[] IS INITIAL.
     PERFORM GET_PO_ITEM_DATA.
*--Get complete required data in final internal table
     PERFORM GET_FINAL_DATA.
   ENDIF.
END-OF-SELECTION
END-OF-SELECTION.
IF V_FLAG IS INITIAL.
*--Display Purchasing document details
    IF NOT IT_FINAL[] IS INITIAL.
       PERFORM DISPLAY_PODATA.
      IF P_EXCEL = 'X'.
*--To down load data to excel sheet
        PERFORM DOWN_LOAD_TO_EXCEL.
      ENDIF.
    ENDIF.
ELSE.
       MESSAGE I001(ZZ) WITH 'No data found'(003).
ENDIF.
TOP-OF-PAGE
TOP-OF-PAGE.
*--To display page header
PERFORM PAGE_HEADER.
*&      Form GET_PO_HEADER_DATA
      To Get Purchasing header data
FORM GET_PO_HEADER_DATA .
*--To extract Business Area details
       CLEAR IT_BUSINESS.
       REFRESH IT_BUSINESS.
        SELECT EBELN    "Purchasing document
               EBELP    "Purchasing document item
               SAKTO    "G/L Account no
               GSBER    "Business area
               FROM EKKN
               INTO TABLE IT_BUSINESS
               WHERE SAKTO IN S_SAKTO.
IF SY-SUBRC <> 0.
    V_FLAG = 'X'.
    MESSAGE I001(ZZ) WITH
    'No data selected for the given selection criteria'(004).
    STOP.
ELSE.
*--To extract Purchasing document details with respect
to G/L Account no
       CLEAR   IT_POHEADER.
       REFRESH IT_POHEADER.
       SELECT EBELN       "Purchasing document
              AEDAT       "Created on
              ERNAM       "Created by
              LIFNR       "Vendor
            FROM EKKO
            INTO TABLE IT_POHEADER
            FOR ALL ENTRIES IN IT_BUSINESS
            WHERE EBELN = IT_BUSINESS-EBELN.
         IF NOT IT_POHEADER[] IS INITIAL.
            CLEAR   IT_VENDOR.
            REFRESH IT_VENDOR.
*--Extracting Vendor details
            SELECT LIFNR   "Vendor #
                   NAME1   "Name
                 FROM LFA1
                 INTO TABLE IT_VENDOR
                 FOR ALL ENTRIES IN IT_POHEADER
                 WHERE LIFNR = IT_POHEADER-LIFNR.
        ENDIF.
ENDIF.
ENDFORM.                    " GET_PO_HEADER_DATA
*&      Form GET_PO_ITEM_DATA
      To extract Purchasing document item data
FORM GET_PO_ITEM_DATA .
CLEAR   IT_POITEM.
REFRESH IT_POITEM.
   SELECT EBELN        "Purchasing document
          EBELP        "Item Number
          MATNR        "Material number
          BUKRS        "Company code
          WERKS        "Plant
          MATKL        "Material Group
          MENGE        "Order Quantity
          NETPR        "Net Price
          PEINH        "Price unit
          NETWR        "Net Value
       FROM EKPO
       INTO TABLE IT_POITEM
       FOR ALL ENTRIES IN IT_BUSINESS
       WHERE EBELN = IT_BUSINESS-EBELN
        AND EBELP = IT_BUSINESS-EBELP.
IF NOT IT_POITEM[] IS INITIAL.
   CLEAR   IT_HISTORY.
   REFRESH IT_HISTORY.
   SELECT EBELN    "Purchasing document
          EBELP    "Item
          VGABE    "Trans/Event type
          BELNR    "Number of Material Document
          BUZEI    "Item in material Document
          BUDAT    "Posting date
          MENGE    "Quantity
          BEWTP    "Posting history category
        FROM EKBE
        INTO TABLE IT_HISTORY
        FOR ALL ENTRIES IN IT_POITEM
        WHERE EBELN = IT_POITEM-EBELN
          AND EBELP = IT_POITEM-EBELP
          AND ( VGABE = '1' OR VGABE = '2' )   "1 = GR , 2 = IR
          AND ( BEWTP = 'Q' OR BEWTP = 'E' ). "Q = GR , R = IR
   IF SY-SUBRC = 0.
     SORT IT_HISTORY BY EBELN EBELP.
   ENDIF.
ENDIF.
ENDFORM.                    " GET_PO_ITEM_DATA
*&      Form GET_FILE_PATH
      Select file path
FORM GET_FILE_PATH .
CLEAR V_FILE.
MOVE 'p_flname' TO V_FLD.
MOVE C_FILE TO V_FILE.
CALL FUNCTION 'F4_FILENAME'
       EXPORTING
            PROGRAM_NAME = SYST-CPROG
            DYNPRO_NUMBER = SYST-DYNNR
            FIELD_NAME    = V_FLD
       IMPORTING
            FILE_NAME     = V_FILE
       EXCEPTIONS
            OTHERS        = 1.
MOVE V_FILE TO C_FILE.
ENDFORM.                    " GET_FILE_PATH
*&      Form PAGE_HEADER
       To Print page header and other details
FORM PAGE_HEADER .
*--Page Header
ULINE AT /1(300).
FORMAT COLOR 1.
WRITE:/ 'Run Date:'(005), SY-DATUM, 45 'Stanley Works'(006),
         100 'Page No:'(007), SY-PAGNO LEFT-JUSTIFIED, 298 ''.
WRITE:/ 'Run Time:'(008), SY-UZEIT, 43 SY-TITLE, 100 SY-UNAME, 298 ''.
WRITE:/ 'Source :'(009), SY-SYSID, 100 SY-CPROG, 298 ''.
FORMAT COLOR OFF.
ULINE AT /1(300).
FORMAT COLOR 4.
WRITE : / SY-VLINE , (10) 'Purchasing Doc'(010),
            SY-VLINE, (5) 'Item'(011),
            SY-VLINE, (10) 'Created On'(012),
            SY-VLINE, (7) 'Crea By'(013),
            SY-VLINE, (10) 'Material'(014),
            SY-VLINE, (6) 'Com cd'(015),
            SY-VLINE, (5) 'Plant'(016),
            SY-VLINE, (10) 'Mat Group'(017),
            SY-VLINE, (13) 'Order Qty'(018),
            SY-VLINE, (11) 'Net Price'(019),
            SY-VLINE, (10) 'Price Unit'(020),
            SY-VLINE, (13) 'Net Value'(021),
            SY-VLINE, (8) 'Bus Area'(022),
            SY-VLINE, (10) 'Vendor'(023),
            SY-VLINE, (28) 'Vendor Name'(024),
*--IR details
            SY-VLINE, (10) 'IR-Mat Doc'(025),
            SY-VLINE, (5) 'IR-It'(026),
            SY-VLINE, (9) 'IR-Post dt'(027),
            SY-VLINE, (13) 'IR-Quantity'(028),
*--GR details
            SY-VLINE, (10) 'GR-Mat Doc'(029),
            SY-VLINE, (5) 'GR-It'(030),
            SY-VLINE, (9) 'GR-Post dt'(031),
            SY-VLINE, (13) 'GR-Quantity'(032), SY-VLINE.
FORMAT COLOR OFF.
ULINE AT /1(300).
ENDFORM.                    " PAGE_HEADER
*&      Form SCREEN_VALIDATIONS
      Selection screen validations
FORM SCREEN_VALIDATIONS .
*--Validation for G/L Account No
IF NOT S_SAKTO IS INITIAL.
    SELECT SAKNR UP TO 1 ROWS
           INTO EKKN-SAKTO
           FROM SKA1 WHERE
           SAKNR IN S_SAKTO.
    ENDSELECT.
    IF SY-SUBRC <> 0.
      MESSAGE E001(ZZ) with 'Please enter a valid G/L Account no'(048).
    ENDIF.
ENDIF.
*--Validation for Excel file path
IF P_EXCEL = 'X'.
    IF C_FILE = ' '.
      MESSAGE E001(ZZ) with 'Please enter a valid Excle Path'(035).
    ENDIF.
ENDIF.
ENDFORM.                    " SCREEN_VALIDATIONS
*&      Form DISPLAY_PODATA
      To Display Purchasing Document details
FORM DISPLAY_PODATA .
FORMAT COLOR 2.
SORT IT_FINAL BY EBELN EBELP AEDAT BUKRS WERKS.
LOOP AT IT_FINAL.
     WRITE : / SY-VLINE ,(10) IT_FINAL-EBELN,     "Purchasing Doc
               SY-VLINE, (5) IT_FINAL-EBELP,     "Item
               SY-VLINE, (10) IT_FINAL-AEDAT,     "Created On
               SY-VLINE, (7) IT_FINAL-ERNAM,      "Created By
               SY-VLINE, (10) IT_FINAL-MATNR,     "Material
               SY-VLINE, (6) IT_FINAL-BUKRS,      "Company code
               SY-VLINE, (5) IT_FINAL-WERKS,     "Plant
               SY-VLINE, (10) IT_FINAL-MATKL,     "Material Group
               SY-VLINE, (13) IT_FINAL-MENGE, "#EC UOM_IN_MES
                                                   "Order Qty
               SY-VLINE, (11) IT_FINAL-NETPR, "#EC UOM_IN_MES
                                                   "Net Price
               SY-VLINE, (10) IT_FINAL-PEINH, "#EC UOM_IN_MES
                                                   "Price Unit
               SY-VLINE, (13) IT_FINAL-NETWR, "#EC UOM_IN_MES
                                                    "Net Value
               SY-VLINE, (8) IT_FINAL-GSBER,     "Bus Area
               SY-VLINE, (10) IT_FINAL-LIFNR,     "Vendor
               SY-VLINE, (28) IT_FINAL-NAME1,     "Vendor name
*--IR details
               SY-VLINE, (10) IT_FINAL-IR_BELNR, "IR-Mat Doc
               SY-VLINE, (5) IT_FINAL-IR_BUZEI, "IR-It
               SY-VLINE, (9) IT_FINAL-IR_BUDAT,   "IR-Post dt
               SY-VLINE, (13) IT_FINAL-IR_MENGE, "#EC UOM_IN_MES
                                                    "IR-Quantity
*--GR details
               SY-VLINE, (10) IT_FINAL-GR_BELNR, "GR-Mat Doc
               SY-VLINE, (5) IT_FINAL-GR_BUZEI, "GR-It
               SY-VLINE, (9) IT_FINAL-GR_BUDAT,   "GR-Post dt
               SY-VLINE, (13) IT_FINAL-GR_MENGE, SY-VLINE.
                                                   "#EC UOM_IN_MES
                                                   "GR-Quantity
ENDLOOP.
FORMAT COLOR OFF.
ENDFORM.                    " DISPLAY_PODATA
*&      Form DOWN_LOAD_TO_EXCEL
      text
FORM DOWN_LOAD_TO_EXCEL .
<b>REFRESH FIELDNAMES.
FIELDNAMES-TEXT = TEXT-010.
APPEND FIELDNAMES.CLEAR FIELDNAMES.
FIELDNAMES-TEXT = TEXT-011.
APPEND FIELDNAMES.CLEAR FIELDNAMES.
FIELDNAMES-TEXT = TEXT-012.
APPEND FIELDNAMES.CLEAR FIELDNAMES.
FIELDNAMES-TEXT = 'Created By'(036).
APPEND FIELDNAMES.CLEAR FIELDNAMES.
FIELDNAMES-TEXT = TEXT-014.
APPEND FIELDNAMES.CLEAR FIELDNAMES.
FIELDNAMES-TEXT = 'Company Code'(037).
APPEND FIELDNAMES.CLEAR FIELDNAMES.
FIELDNAMES-TEXT = TEXT-016.
APPEND FIELDNAMES.CLEAR FIELDNAMES.
FIELDNAMES-TEXT = 'Material Group'(038).
APPEND FIELDNAMES.CLEAR FIELDNAMES.
FIELDNAMES-TEXT = 'Order Quantity'(039).
APPEND FIELDNAMES.CLEAR FIELDNAMES.
FIELDNAMES-TEXT = TEXT-019.
APPEND FIELDNAMES.CLEAR FIELDNAMES.
FIELDNAMES-TEXT = TEXT-020.
APPEND FIELDNAMES.CLEAR FIELDNAMES.
FIELDNAMES-TEXT = TEXT-021.
APPEND FIELDNAMES.CLEAR FIELDNAMES.
FIELDNAMES-TEXT = 'Business Area'(040).
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FIELDNAMES-TEXT = TEXT-023.
APPEND FIELDNAMES.CLEAR FIELDNAMES.
FIELDNAMES-TEXT = TEXT-024.
APPEND FIELDNAMES.CLEAR FIELDNAMES.
FIELDNAMES-TEXT = 'IR Material Doc'(041).
APPEND FIELDNAMES.CLEAR FIELDNAMES.
FIELDNAMES-TEXT = 'IR Item'(042).
APPEND FIELDNAMES.CLEAR FIELDNAMES.
FIELDNAMES-TEXT = 'IR Posting Date'(043).
APPEND FIELDNAMES.CLEAR FIELDNAMES.
FIELDNAMES-TEXT = TEXT-028.
APPEND FIELDNAMES.CLEAR FIELDNAMES.
FIELDNAMES-TEXT = 'GR Material Doc'(044).
APPEND FIELDNAMES.CLEAR FIELDNAMES.
FIELDNAMES-TEXT = 'GR Item'(045).
APPEND FIELDNAMES.CLEAR FIELDNAMES.
FIELDNAMES-TEXT = 'GR Posting Date'(046).
APPEND FIELDNAMES.CLEAR FIELDNAMES.
FIELDNAMES-TEXT = TEXT-032.
APPEND FIELDNAMES.CLEAR FIELDNAMES.
*--FM to download data to Excel sheet
CALL FUNCTION 'WS_DOWNLOAD'
       EXPORTING
            FILENAME                = C_FILE
            FILETYPE                = 'DAT'
            TABLES
            DATA_TAB                = IT_FINAL
            FIELDNAMES              = FIELDNAMES
       EXCEPTIONS
            FILE_OPEN_ERROR         = 1
            FILE_WRITE_ERROR        = 2
            INVALID_FILESIZE        = 3
            INVALID_TABLE_WIDTH     = 4
            INVALID_TYPE            = 5
            NO_BATCH                = 6
            UNKNOWN_ERROR           = 7
            GUI_REFUSE_FILETRANSFER = 8
            OTHERS                  = 9.
IF SY-SUBRC <> 0.
     MESSAGE E001(ZZ) WITH 'Data could not downloaded'(047).
ENDIF.</b>ENDFORM.                    " DOWN_LOAD_TO_EXCEL
*&      Form GET_FINAL_DATA
      To Populate required data in final internal table
FORM GET_FINAL_DATA .
CLEAR   IT_FINAL.
REFRESH IT_FINAL.
LOOP AT IT_POITEM.
   CLEAR IT_POHEADER.
   READ TABLE IT_POHEADER WITH KEY EBELN = IT_POITEM-EBELN.
   IF SY-SUBRC = 0.
    MOVE : IT_POHEADER-EBELN TO IT_FINAL-EBELN,     "Purchasing Doc
            IT_POITEM-EBELP   TO IT_FINAL-EBELP,     "Item
            IT_POHEADER-AEDAT TO IT_FINAL-AEDAT,     "Created On
            IT_POHEADER-ERNAM TO IT_FINAL-ERNAM,     "Created By
            IT_POITEM-MATNR   TO IT_FINAL-MATNR,     "Material
            IT_POITEM-BUKRS   TO IT_FINAL-BUKRS,     "Company code
            IT_POITEM-WERKS   TO IT_FINAL-WERKS,     "Plant
            IT_POITEM-MATKL   TO IT_FINAL-MATKL,     "Material Group
            IT_POITEM-MENGE   TO IT_FINAL-MENGE,     "Order Qty
            IT_POITEM-NETPR   TO IT_FINAL-NETPR,     "Net Price
            IT_POITEM-PEINH   TO IT_FINAL-PEINH,     "Price Unit
            IT_POITEM-NETWR   TO IT_FINAL-NETWR,     "Net Value
            IT_POHEADER-LIFNR TO IT_FINAL-LIFNR.     "Vendor
*--To Insert IR details
    CLEAR IT_HISTORY.
    READ TABLE IT_HISTORY WITH KEY EBELN = IT_POITEM-EBELN
                                   EBELP = IT_POITEM-EBELP
                                   VGABE = '2'
                                   BEWTP = 'Q'.
      IF SY-SUBRC = 0.
        MOVE :
          IT_HISTORY-BELNR TO IT_FINAL-IR_BELNR, "IR-Number of Mat Doc
          IT_HISTORY-BUZEI TO IT_FINAL-IR_BUZEI, "IR-Item in mat Doc
          IT_HISTORY-BUDAT TO IT_FINAL-IR_BUDAT, "IR-Posting date
          IT_HISTORY-BUDAT TO IT_FINAL-IR_MENGE.   "IR-Quantity
      ENDIF.
*--To insert GR details
    CLEAR IT_HISTORY.
    READ TABLE IT_HISTORY WITH KEY EBELN = IT_POITEM-EBELN
                                   EBELP = IT_POITEM-EBELP
                                   VGABE = '1'
                                   BEWTP = 'E'.
      IF SY-SUBRC = 0.
        MOVE :
          IT_HISTORY-BELNR TO IT_FINAL-GR_BELNR, "IR-Number of Mat Doc
          IT_HISTORY-BUZEI TO IT_FINAL-GR_BUZEI, "IR-Item in mat Doc
          IT_HISTORY-BUDAT TO IT_FINAL-GR_BUDAT, "IR-Posting date
          IT_HISTORY-BUDAT TO IT_FINAL-GR_MENGE. "IR-Quantity
      ENDIF.
*--To insert Vendor details
     CLEAR IT_VENDOR.
     READ TABLE IT_VENDOR WITH KEY LIFNR = IT_POHEADER-LIFNR.
     IF SY-SUBRC = 0.
      MOVE : IT_VENDOR-NAME1 TO IT_FINAL-NAME1.
     ENDIF.
*--To insert Business area
     CLEAR IT_BUSINESS.
     READ TABLE IT_BUSINESS WITH KEY EBELN = IT_POITEM-EBELN
                                     EBELP = IT_POITEM-EBELP.
     IF SY-SUBRC = 0.
       MOVE : IT_BUSINESS-GSBER TO IT_FINAL-GSBER.
     ENDIF.
      APPEND IT_FINAL.
      CLEAR IT_FINAL.
    ENDIF.
ENDLOOP.
ENDFORM.                    " GET_FINAL_DATA
thanks
Sunil

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When you or apps on your phone are not doing any data transfer, then regardless of whether it is a WAP or "full" Internet packet data connection, you should not cumulate any charges.
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It would be big help if a running code is supplied.
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