How can we change an old apple id in icloud that has been set in iphone and we don't have password of it?

hi
a friend of mine has bought a second hand iphone 5s . in icloud setting an old apple id has been set.he'd like to change it with his own , he isn't able to change it because the password of old apple id is required , and every 10 sec a message is appeared that needs a password ( find my iphone ). he has set his own apple id in itunes  store , but in i cloud he couldn't find a person that he has bought it from .how can we fix this problem .
i'm looking forward to hearing from you .
thank you
sincerely

That is "activation lock". You won't be able to use the iPhone unless this is cleared by the original owner.

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