How do I activate on my new computer when I am unable to deactivate on my old one?

How do I activate on my new computer when I am unable to deactivate on my old one?

You're allowed two activations, so you may be okay. If not, you will need to contact activation support:
http://www.adobe.com/products/activation/
Most times you can start a chat session right on that page and get it taken care of right away.

Similar Messages

  • HT4527 How can I get my iTunes account on my new computer if I don't have access to the old one?

    My computer with my iTunes was recently destroyed.  How can I get my iTunes account on my new computer if I don't have access to the old one?

    Hi erikafromorlando,
    You can sign in and download your previously purchased items by following this article:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/ht2519
    I hope this helps!
    - Ari

  • HT4527 how do i sync my ipod with itunes on a new computer, when i don't have access to my old computer?

    how do i sync my ipod with i tunes on a new computer when i don't have access to my old computer?

    Syncing to a new iTunes library or computer will erase your phone. Only if you back up your phone manually before syncing, you can restore your device from that backup again. A manual backup does not include the sync process.
    Do this:
    Disable autosync in iTunes, connect your phone to your new computer and right click on it in the device list and choose backup. iTunes will backup your device without syncing.
    Transfer your purchases the same way, choosing "transfer purchases" this time.
    When you connect your phone for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
    Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the iPhone for the first time.
    Music is one way only, from the computer to your device, unless you bought the songs in iTunes and transferred your purchases.
    There is 3rd party software out there, but not supported by Apple, see this thread: http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
    About backups and what's saved:iTunes: About iOS backups
    How to back up and restore:http://support.apple.com/kb/HT1414
    How to download apps for free again:http://support.apple.com/kb/HT2519
    Saving other data is also described here. How to back up your data and set up as a new device
    You can also back up iTunes and restore it on your new computer How to back up your media in iTunes , but the iPhone will be erased anyway during the first sync.

  • HT1329 how to sync ipod to a new computer when your old computer is dead

    how to sync ipod to a new computer when your old computer is dead

    Be very careful when connecting an iPod full of music to an empty iTunes library.There is very real risk of permanently losing all the music.
    To prevent auto sync, before you connect the iPod go to the iTunes preferences and select "devices", then select "disable automatic syncing for iPhones and iPods".
    An alternative method is to connect the iPod whilst holding down the 'control+shift' keys and do not let them go until your iPod appears in iTunes.
    If you see a message that your iPod is associated with a different library and asks if you want to link to a new one, make sure you press "Cancel".
    If you should click on "Erase and Sync" will erase all the content currently on your iPod and it will be replaced with the content of the iTunes library you just connected to.
    When you've pressed cancel your iPod should appear in the iTunes source list under "devices" and allow you to change the update setting to manage the iPod content manually, and that will let you use your iPod for the time being without the risk of accidentally erasing the contents.
    Then do any of the following to transfer your music from iPod back to the computer/iTunes.
    For iTunes version 7 or later, then you can transfer purchased iTunes store music from the iPod to an authorized computer by using the "file/transfer purchases from iPod" menu. Note that the maximum of 5 authorized computers applies here.
    Find out how to do that here.
    How to copy iTunes purchases from an iPod or iPhone to a computer.
    Once you've done that, you can sync your iPod to iTunes as normal.

  • Computer with CS6 Died on one of two computers. I need to install and activate CS6 Web Premium on another computer. How can I activate it on new computer?

    I have Adobe Creative Suite CS6 installed on two computers. One of the two computers experienced a catastrophic failure. The hard drive is damaged and the computer will not boot. So now I only have access to CS6 on one computer.  I would like to install CS6 on a new computer so that I have two working computers each with an installation of CS6. How do I do this and activate both installations? I tried calling Adobe but the only number I have to troubleshoot problems is for Creative Cloud problems only. Any way to contact a live person at Adobe would be appreciated. Any other solutions would also be appreciated..
    Thank you.
    Chick

    You can contact Adobe support thru chat and they can deal with inaccessible activations to deactivate them.
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • I just bought a new computer and want to load in photoshop from the old one.  I have CS5.  Since CS5 was an upgrade I installed CS4 first, but now I can't figure out how to install the CS5 upgrade.  Any advice?

    How do I transfer photoshop from one computer to another?  I have CS5.  Since CS5 was an upgrade I installed CS4 first, but now I cannot figure out how to install the CS5 upgrade.  Any advice?

    karen2179 wrote:
    If you are able to use adobe products on two computer do I really need to deactivate or uninstall CS4?
    No, but it may help the chances of a successful installation.
    karen2179 wrote:
      Just as an aside - I have been getting messages on here from Adobe Admin saying that CS5 cannot be reinstalled because everything is now in the cloud and that for $350 I can buy CS6 to install on my new computer.  What?  Am I getting spammed on Adobe's site here?
    Where did you see that?

  • We have a new computer but lost all of our music from the old one.  How do i get the music frim my ipod to the new computer and to my iphone?

    We have a new computer and lost our music from the old computer.  How can i get it back or get it from the ipod touch to the new computer and my iphone?

    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

  • How do I download my lightroom software onto my new computer when I already have my software on my old computer?

    I purchased a new computer and tried to download my lightroom 4 program onto it. It is still installed on my other lap top. Can some give me some direction on how I can download my software onto my new lap top? Thanks in advance.

    You have to use the same download link or same installer(DVD) to download & use the same serial number(it can be activated two times) to get it activated.
    http://prodesigntools.com/adobe-lightroom-4-is-out.html
    Please follow the very important instruction.
    Regards
    Rajshree

  • Hi, just got a new computer and need to move my library from the old one to the new one.  Does anyone know how to do this or where I can get the information?  Thanks!!

    I just got a new computer and need to move my itunes library from my old computer to the new computer.  Does anyone know how to do this or where I can get the information? Thanks!

    If you Google ipod nano 6th generation manual, you can download the PDF manual. Here's a quote from page 19:
    Transfer purchased content to another computer:
    1 Open iTunes on the other computer and choose Store > Authorize This Computer.
    2 Connect iPod nano to the newly authorized computer.
    3 In iTunes, choose File > Transfer Purchases from iPod.
    Songs that are not from the iTunes store can be copied to the new computer, and you just have to do File>Add to Library to get them into iTunes. And if you don't plan to continue using your old computer, you should deauthorize it because you only get 5 authorizations for iTunes store purchases, and this will cancel out the authorization on the old computer.

  • Computer crashed, we got a new computer but our ipod touchs are synced with the old one how do i get our stuff on to the new computer without losing it on our ipods

    Our computer crashed last week.  We just bought a new one last night and installed a iTunes on to the computer.  How do we transfer what we have on our iPods on to the new computer without losing anything

    - Transfer iTunes purchases by:
    iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
    - Transfer other music by using a third-party program like one of those discussed here:
    Copy music from Ipod to new computer...: Apple Support Communities
    - Make a backup of the iPod by connecting the iPod to the computer and right clicking on the iPod under Devices in iTunes and select Back Up
    - Restore the iPod from that backup.

  • HT1329 How can I move my music on my old iPod to my new computer, when I no longer have access to the old computer.

    How can I transfer the contents of my old iPod to my new computer. The old computer is no longer functioning .

    - Transfer iTunes purchases by:
    iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
    - Transfer ther music by:
    Copy music from Ipod to new computer...: Apple Support Communities
    Note t transfer iTunes purchases you have to know the account ID and password for the account that purchased them.  Also, if you did not purchase the music, you are not entitled to use the music.

  • HT2729 How do I authorize my new computer to play a movie I bought on my old one?

    I got the movie as a dvd and I saved it to the itunes on my old computer and it worked fine. Now on my new computer, the movie shows up in my Library, but it won't play. It says I have to authorize this computr to play the movie, but it doesn't tell me how. Help?

    In iTunes select Store > Authorize this computer.
    If the menu is not displaying, while holding Control type B to display the menu.

  • How to transfer from Nano to new computer when old computer isn't available

    My boyfriend has a Nano and used his uncle's computer in the beginning to add music to it. He no longer has access to that computer and wants to move what's on his Nano to his new computer. Itunes recognizes his nano but won't let him copy anything from it to the Itunes library.
    toshiba laptop   Windows XP Pro  

    I had this same probelm after being forced to re-format the HD
    Solutions offered were:
    Senuti - Mac only though (http://www.versiontracker.com/dyn/moreinfo/macosx/23390)
    or the one I would recommed (I bought a copy):
    http://www.drewfindley.com/findleydesigns/ipodaccess/indexWin.html
    which I found very simple and effective
    AMD 1700+   Windows XP Pro   30Gb iPod (2006)

  • How do i sync iphone with new computer when old computer is unavailable?

    I want my iphone content on itunes on a new computer.  My old computer crashed and is unavailable.

    No backup is a big mistake.
    If you sync iphone to a blank computer, then the current content will be erased.
    The iphone is not a backup device.
    The music and pics sync is one way - computer to iphone.  The only exception is itunes purchases:  File>Transfer Purchases
    You can e-mail the pics to yourself.  They will never be of the original resolution.
    If you enter one unique contact and calendar item, then you should get the option to merge the data when you first sync.

  • TS2972 My new computer will only copy half the songs from the old one when I used the home sharing.

    The message that came up at the end was there are 6 problems. Can anyone help me?

    Hello sherron13
    Check out the first article to check out issues with your Home Sharing connection. If that does not work, then try to copy the songs using a different method from the second article.
    Troubleshooting Home Sharing
    http://support.apple.com/kb/ts2972
    iTunes: How to move your music to a new computer
    http://support.apple.com/kb/ht4527
    Regards,
    -Norm G.

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