HOW DO I CANCEL MY ACCOUNT FOR Acrobat Connect Pro?

At account registration the following was promised:
"Acrobat Connect Pro monthly and annual subscription automatically renew and are nonrefundable, but may be canceled. Adobe charges your credit card at the beginning of each subscription term."
I used service 1 month for 55 dollars by card. The second month I did not use service, but from a card was gone still 55 dollars repeatedly.
Anywhere in back-office there is no button for possibility of closing of an account (for cancelling).
How to stop payment of money from a card?
How to close an account (How may I canceled It)?
How to return money for service violently imposed to me which I did not use and which I can not refuse in бек site office?

Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

Similar Messages

  • How do I cancel free trial of Acrobat XI Pro?

    I didnʻt realize the cost of Acrobat XI Pro was over $400, so I need to cancel the free trial I installed today on my iMac. But I donʻt see any way of doing that. If you click HELP in the "Adobe Download Assistant," you end up, well, here. And still no clear instructions on how to cancel. Please help!

    There is no need to cancel the trial.  You can just uninstall the application like you would any other. 
    If you are afraid you will be charged when the trial period ends you will not.  The trial just stops allowing you to use it unless you purchase and obtain a serial number to activate it to full use. 

  • How do I cancel a trial for adobe connect

    I have a trial for adobe connect I want to cancel. How do I do this?

    Hi Scooby9471
    Please contact Adobe Support,
    you are  welcome to contact our support team at http://adobe.ly/yxj0t6

  • How can I cancel my subscription for "Acrobat Pro subscription (1 year)" ??? Pleeeaaase !! It's an emergency

    Can you tell me how to stop it please ? What are the steps precisely ?

    Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • How to create a response file for Acrobat 9 Pro?

    I with to collect data from a PDF form made with LiveCycle Designer. The instruction say-
    After a user submits a form, open the returned form.
    In the Add Completed Form To Responses File dialog box, select one of the following:
    I am totally baffled as to where the Add Completed From to Responses File dialog box is. I cannot find such a thing.
    It is my understanding that once the dialog box found there are options, including creating a new response file. But, I can't find the box (and neither can my associates).
    Any help in this matter would be greatly appreciated.
    Many thanks in advance.

    In Acrobat 9 Help look under 'Collecting and managing form data' and the other topics under this heading. It is in the "Forms" chapter.
    Collecting and managing form data
    When you distribute a form, Acrobat automatically creates a PDF Portfolio for collecting the data submitted by users. By default, this file is saved in the same folder as the original form and is named  
    filename_responses. You can use this file to compile returned forms.
    Collect user data
    1 After a user submits a form, open the returned form.
    2 In the Add Completed Form To Responses File dialog box, select one of the following:
    Add To An Existing Responses File
    Compiles the data in the response file that was created when you used the Distribute Form wizard to send out the form. (If necessary, click Browse and locate the response file.)
    Create A New Responses File
    Creates a new response file, using the name and location you specify.
    The response file opens after you click OK. Each returned form added to the response file appears as a component file of a PDF Portfolio.
    Compile form data
    1 In Acrobat, choose Forms > Compile Returned Forms.
    2 In the Compile Data dialog box, do one of the following to select a PDF response file:
    Click Browse, and then locate and select the response file.
    Type the path to the response file.
    3 Click Add File, and navigate to the returned form.
    4 Repeat the previous step as many times as necessary to add more returned forms. 
    After you click OK, the data from the selected forms is added to the response file. Each returned form appears as a component file of a PDF Portfolio.
    Add user data to an existing response file
    1 In Acrobat, open the response file.
    2 In the left navigation panel, click Add.
    3 In the Add Returned Forms dialog box, click Add File. Then locate and select the returned forms, and click Open.
    4 Repeat the previous step to add any returned forms in other folders. When finished, click OK. 
    When you finish, each added PDF form appears as a component file of the PDF Portfolio.
    Export user data from a response file
    Use this process to save all the entries in a PDF Portfolio response file to a spreadsheet or XML file.
    1 In Acrobat, open the response file and select the data to export
    2 In the left navigation panel, click Export.
    3 In the Select Folder To Save File dialog box, specify a name, location, and file format (CSV or XML) for the form data, and click Save. 

  • Change http port for Adobe Connect Pro?

    I'm running Adobe Connect Pro 7.5 and would like to change the HTTP port Adobe Connect Pro uses.  I've changed this from 80 to 90 in the Adobe Connect Pro console and saved.  Then restarted my Adobe Connect Pro application.  When I go to the URL http:\\<servername>:90 I get a "Connot Connect to Webpage" error.  If I change it back to 80 the URL http:\\<servername>:80 works.
    Does anyone know how I can change the port for  Adobe Connect Pro 7.5?  Is there another step I need to do on my Windows 2003 server?

    I've had to "cache" uploaded videos by playing them shortly before the audience will see them. For me, the cache holding time when using Adobe's servers is about 5 minutes.

  • I have 2 iphones, 1 personal and 1 business.  I thought I was supposed to have 2 separate itunes accounts.  I now have a work ipad and want to only have 1 itunes account that I can use for all 3 devices.  How do I cancel 1 account or just combine the 2?

    I have 2 iphones, 1 personal and 1 business.  I thought I was supposed to have 2 separate itunes accounts.  I now have a work ipad and want to only have 1 itunes account that I can use for all 3 devices.  How do I cancel 1 account or just combine the 2?

    I want to be able to transfer my apps from my original itunes account that I have on my personal iphone 3 and work ipad 3 to my work iphone 4S ,as well as purchase more more apps for the work iphone with the original itunes account.  Plus I need to sync all 3 of them with my work tower computer.  I really appreciate you're trying to help me out.

  • For some reason i have two accounts and I want to cancel one of them. they are yearly contracts but i dont want to pay double for the same product. How can I cancel one account?

    for some reason i have two accounts and I want to cancel one of them. they are yearly contracts but i dont want to pay double for the same product. How can I cancel one account?

    Is it possible that you are using the same password for the old O2 Study and newer O2 Apple Base Station networks?
    If so, Keychain Access is storing the old information about the old network and may be associating it with your AirPort Extreme settings based on the BSSID that William has mentioned.
    If that's the case, open Macintosh HD > Applications > Utilities > KeyChain Access and look for a listing with the old network name. Delete this entry. You may need to power down both the computer and the AirPort Extreme and restart them.

  • How do i cancel my account (07-2014)

    How do i cancel my account if i can't find the cancel button that is show in the help section, because you change the interface and you didn't renew the help section screenshots and reference?
    How do i cancel my account when i can't call to help support, in my country Costa Rica, because the phone that you provide me to call here in Costa Rica doesn't exist in Costa Rica?
    How do i cancel my account when i try to search all over the internet, and your forums, and i get nothing, because all that i get is giant circle of links for help sections, that are completly useless, because none of them are for the new appearence and interface of creative.adobe.com?
    All that i want is to turn my annual regular plan (paying month per month), into a student annual plan (pre-paying once per year), which i find myself as a completly cualified candidated for the students plan, and i want my discount. I reach the 12 month of my actual regular plan, so this is the moment for the change.
    But i'm getting worried about it, do i have to be with you all my life?, do i have to pay month-by-Month until i die?, just because you don't have a decent account management system that just works.
    Men you are ADOBE, you are big company, how is this happening? What i suppose to do?, do i have you just leave you guys automaticaly renew my annual plan and still paying that plan?, just because i didn't have other choise?
    Please help me with my problem.
    Thanks.

    Hello Roger,
    ok, thanks for your conciliatory words. As I said above we are users like you. Sometimes one of Adobe's competent members of the staff "lose their way" to here. So another hint for you could that you use forum's search function with the keyword "staff".
    On the other hand, I can't understand that no one could help you by using my links from above. Did you really click through all the headlines and by "need more help" use the chat? I for my part had best experiences.
    You criticize, that ther would be no telphon niumber. Did you use "Telephone numbers of customer service and technical support Adobe worldwide" or " Los números de teléfono de servicio al cliente y soporte técnico en todo el mundo Adobe"? see >>>
    https://www.adobe.com/eeurope/elicensing/licensemanagement/alm/contact.html >>> Costa Rica 800 011 0910 and 206 675 6100
    Ok, I hope you will get better results now, greetings from the Bavarian Alps
    Hans-Günter
    P.S.
    Sorry, that Germany won the soccer world championship. No, nonsense I'm really happy!

  • HT204053 Dear Support Team, every time i tried to logon Icloud its gives me wrong user name or password and at the end it show me error " This Apple ID is valid but is not an ICloud Account" then how can i use one account for same Apple ID and ICloud???

    Dear Support Team,
    Every time i tried to logon Icloud its gives me wrong user name or password and at the end it show me error " This Apple ID is valid but is not an ICloud Account" then how can i use one account for same Apple ID and ICloud?
    Thanks

    It is not possible to create a new iCloud account using a Windows machine. You must create the account using a Mac (10.7.5 or more) or an IOS device (iPhone etc). Once that is done you can sign into and use the account on your Windows machine.

  • Help - I have an apple id account, where is my iPod and iPad registered, but also the iPod of my daughter. How can I make an account for my daughter and keep all the apps she has on her iPod?

    Help - I have an apple id account, where is my iPod and iPad registered, but also the iPod of my daughter. How can I make an account for my daughter and keep all the apps she has on her iPod and in her own iTunes?

    Sorry, content bought with one Apple ID cannot be merged or transferred to another Apple ID.

  • HT4436 how can i setup one account for me and my kids ?

    how can i setup one account for me and my kids ?

    One account each, or one account for all of you to share?
    Either way, follow the instructions here: http://www.apple.com/icloud/setup/
    Remember, if you share an iCloud account, you won't be able to maintain independent Contact lists, calendars, bookmarks etc. They will all be synced to all devices setup using the same account.

  • My computer was stolen a few months ago i now have a new laptop with new id but don't know how to retrieve my itunes account for i forgot my old id. How can i get to my account?

    My computer was stolen several months ago and I now have a new laptop with a new id but I do not know how to retrieve my itunes account for i have forgotten my password and user id. I need a way to get into my old account.

    http://iforgot.apple.com
    Regards.

  • How can I cancel my order for extra ICloud storage space?

    How can I cancel my order for extra ICloud storage space?
    I don't need it afterall...

    Call Apple. 1-800-My-Apple

  • I can't see how to edit PDF inside Portfolio for Acrobat X. In Acrobat 9 Pro

    I can't see how to edit PDF inside Portfolio for Acrobat X. I can do this in Acrobat 9 Pro with the Document pull down menu. Did they take this away in Acrobat X?

    Whether it's maxed or not doesn't make any difference.
    The bottom part of the image/scroll bar is always under the Windows taskbar any time the URL is opened.
    It is always fixed by doing something, either switching to and back from another window, or turning on and off one or more toolbars.
    That shouldn't be necessary. The bottom part should be visible when the URL is opened.

Maybe you are looking for

  • Enterprise Manager is not able to connect to the database instance....

    Hi all, Currently i'm facing a big issue here. I have install the Oracle 10g on Window 2003 SE. And currently the Enterprise manager is not be able to conenct to the database and my database is still running.With my listener is up. But from the Enter

  • Clipping problems using SPDIF input on SB Live

    .Clipping problems using SPDIF input on SB Li've?Hello everyone I'm new to this community and I'm banking on someone being able to help me! I'm connecting a DAT player to the SPDIF input on my Soundblaster Li've card and recording using Audacity. Wit

  • Quality Plan

    Hi All,           I have a query,I have a scenaro where the one material is supplied by 4 different vendors,my client is asking me to creat one quality plan.And each vendor's material need to be inspected with different MIC,like 1,2,3.......10.For fi

  • Update-grub (grub-mkconfig -o /boot/grub/grub.cfg)

    okay   so i use a bash script to generate my grub config     its just an alias to grub-mkconfig -o /boot/grub/grub.cfg  but with the last update    (today) i am now getting this [fennectech@FennecNET_Mobile ~]$ sudo update-grub Generating grub config

  • JCo Scenario with multiple Backend Systems

    Hello @ all, Is it possible to use multiple Jco destinations to multiple Backendsystems in one WD application? The scenario is as following: I want to call different function modules on different SAP Backend systems?