How do I get into my iTunes account to download my music if I am getting a message saying my apple ID has been disabled?
What can I do if my iTunes account has been disabled? WHY has my iTunes acct been disabled?
Welcome to the Apple Community.
When your account becomes disabled, Apple provides the following recommendation:
"This message means that someone tried and failed to sign in to your account multiple times. The Apple ID system disables the account to prevent unauthorized people from gaining access to your information. You need to reset your password, following the instructions at the Apple ID website".
Visit iForgot.com and follow the instructions there.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)
If that doesn't help you might try contacting Apple through iTunes Store Support
Similar Messages
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I just got my Ipad and I can not download apps. I get a message saying my Apple ID has been disabled. I have reset my password, I can access itunes and icloud but still can not download apps. Can someone please tell me how to get my ID activated? TY
Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your phone/iPad then try logging out of your account on the phone/iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it -
I get a message saying my apple id has been disabled when i try to purchase a movie
I get a message saying "my apple Id has been disabled. I've tried changing password, other things that was suggested, but still won't let me
purchase a movie. I can go into my account and edit, but can't purchase? Any ideas?Apple ID disabled
http://support.apple.com/kb/TS2446
If you still have problem, contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html -
I am trying to update an app but i keep getting the message "Your Apple ID has been disabled". What do I do? How can I fix this? My Apple ID works on my mac fine. Help please!
How to report an issue with your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html -
ive been locked out of my apple app store account , ive followed the links and succesfully changed my password , which works to get in to here , so it must be good , but when i try and log into the apple app store on my iphone 4s , i get , Your account has been disabled , with no other explination ? any idea,s ?
You will need to contact iTunes support.
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Trying to download my music on a new PC. I've authorized PC and can log into store, etc.. But won't let me download. Says Apple ID disabled. No help on support site. I emailed but will take 2-4 days for response.
We are all itunes users just like you
You are not addressing Apple here at all
You need to contact itunes support:
http://www.apple.com/support/contact/ -
Hi, I am unable to sign in to my iCloud account. When i sign in, it says Your apple ID has been disabled due to security reasons. Kindly reset your password to log in. I have already reset my password thrice but am unable to access into my account even after using the reset new passwords. Can someone help me. This unfortunately is my primary email account and Im unable to access any of my emails
This Apple Help page provides contact information for various countries for security problems with an Apple ID:
http://support.apple.com/en-us/HT5699 -
When i try to purchase or update it says "Your Apple ID has been disabled." I have contacted Apple 3 times and they told me to change my password each time and i told them i tried that, but it didn't work.They said they would try to fix it and they never contacted me after that. I have an ipod touch 2nd generation.
What did itunes support tell you?
If you did everything it says then you contacted them.
From the article you linked:
If the issue persists, you can visit iCloud Support, iTunes Support, Apple Print Products, or contact AppleCare for further assistance." -
On my I Pad I am getting a message tha says "Your Apple ID has been disabled". Nothing else. I have not tried to log in so I don't know why this is happening. How do I get it enabled?
Read the article you linked.
If changing your password does not resolve, then contact itunes support -
please fix my apple account. I cant update and download from app store. I wrote you before but there is no answer.
For example one message box i got says: Your Apple ID has been disabled.
But the itunes guy says, he cant help me. Who can? I can use my apple acounts, why?Try here first > Apple ID: "This Apple ID has been disabled for security reasons" alert appears
If you can't resolve the issue on your own, call Apple or schedule a call > Apple - Support - Solutions
Keep in mind, this is a user to user forum. You are not communicating directly with Apple here. No one here can fix your Apple iD. -
I am attempting to purchase iTunes - and I getting a message that my apple ID has been disabled - I have reset it and still get the message
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
After resetting my Apple ID password I still am getting the message that my Apple ID has been disabled...how to reset my Apple ID?
Thanks!Try this...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy and your ID is still diabled...
Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
i cannot update my apps nor get new apps on my iphone 3gs. i get the message that my apple id has been disabled.
You could always try getting in contact with iTunes Support via expresslane.apple.com to see if they can look into your account and see why it is disabled.
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Why does my ipod keep saying 'your apple ID has been disabled when i try to get a free app???
If you rest it on your computer's iTunes then try logging out of your account on the iPod by tapping on your id in Settings > Store and then log back in and see if it then works.
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How come every time i try to download a app it says Your apple id has been disabled. I already reset my pass word and it keeps saying the same message?
Apple - Support - iTunes - Contact Us
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