How do I get Verizon to honor the $200 trade-in? (they only gave me $36).
I'm writing this while on hold for the "Verizon Device Recycling--rippoff--Program". (877) 835-2024.
I've seen on line that many others have had the same problem.
I traded in my iphone4 (in great condition), followed all the directions to a T and they send me a gift card for $36.
It was promised to be $200 ($40 for the phone in good condition and $160 in promotional value).
Has anyone had any luck in getting the $200? If so, how?
Thanks,
Tim.
Update:
I got through the hold (about an hour). "Debbie" said to go to the status website:
www.trade-in.vzw.com
and check status.
mine said:
Submission ID
Submission Date
Make/Model
Original Appraisal
Status
Final Trade-In Value
Adjustment Reason
xxxxxxx
October 03, 2014
Apple A1349 iPhone 4 16GB - Verizon
$200.00
Paid
$36.00
LCD is not working - Touch Screen not responsive
But the phone was in perfect working condition when I sent it in.
I told this to Debbie and asked to speak to a manager. we waited a while for the manager, then she put me on hold again.
(So far, this appears to be a scam, where they just don't want to give you the promotional value of the phone).
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BB won't honor the $200 trade if your phone didn't arrive by the 17th?
People are reporting all over social media that BB stores are denying people who preordered the note 4 the $200 trade in if their phone didn't come in on launch day??????
Well that is 99% of us.
If this is the case, this is the most dishonest thing I have ever seen from a major retailer. I was specifically told (per the trade in details) that the preorder must be placed in the time line (9/19/14-10/16/14). No mention that the phone must be received on the launch date to be able to use the $200 trade in promotion.
Can a BB rep please respond to this and give us accurate and reliable information?
We have been mislead by so many BB employees throughout this entire preorder experience it is mind blowing.
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It is never our intention to mislead customers regarding the availability of products. However, vendor agreements and product availability to influence what information we can give to customers.
A pre-order with Best Buy does not guarantee availability of that item on release day, it simply guarantees that you will have first crack at the product as we receive them from the manufacturer. As this availability can be influenced by vendor agreements, product availability and shipping issues, we are not able to guarantee release date availability. I apologize if you were given any information that we would promise that you would have your phone on the release date or for any incorrect information we supplied about the release date of the Verizon version. We have no control over release dates being changed.
I’m truly sorry that you have not received your pre-ordered phone yet. Best Buy continues to work with Samsung to get more inventory so that we can fulfill those pre-orders as quickly as possible.
Thank you for your patience during this process.
Bill|Senior Social Media Specialist | Best Buy® Corporate
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I was among those who upgraded their phones during the "glitch" that allowed customers to keep their unlimited data plans. Our two new iPhone 5s' arrived this week, along with receipts for each that, as far as I can tell, maintain our unlimited data plan.
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On top of that, I was told by the customer service rep I was chatting with to act fast before the sale ends. Only to have the price go down!
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How do you get Verizon to honor something their customer care department told you?????????
Spoke to a very nice woman on 2/11/15 who kindly allowed me to override my update date (which is only 1 month away mind you) in order to get in on the G3 for free deal going on right now and may I point out that SHE RECOMMENDED IT SINCE IT WAS FREE. I told her that I would drive to a store that evening in order to try the phone out to make sure that is what we wanted and she was to call me this morning to set everything up. We had quite a lengthy conversation about the features of that phone compared to the Galaxy S5. Well, this morning my phone decided to block her calls twice for some reason so I called them. I get a different person that NOW tells me "Oh we can't give you that price although we are letting you upgrade now". WHAT????!!!!! I'm furious! I was wanting to get two of these for two of my lines of which I have 4 lines! I pay them $250 per stinking month for their service so they have made a MINT off of me and they cannot give me the phones for their advertised price?????? No way to override the date huh? RIGHT!!! No way to override the price huh??? RIGHT!!!! Well, I work for plenty of lawyers and I don't roll over and die on issues where I am wronged! I will fight this to the end so who in the world do I contact next to get this resolved???? OR lose 4 lines PLUS I will return the tablet I just purchased LAST NIGHT!!! As well as place horrible reviews on every site I can think of. Verizon you were wrong!
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How can I get Verizon to install fiber in my neighborhood? Have been waiting 10 years.
How can I get Verizon to install fiber in my neighborhood?
I have been on the notification list for nearly 10 years with no action.
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Unless Verizon will install fiber in my neighborhood, my only option to obtain faster internet service is to change to another provider, though I would prefer to remain a Verizon customer.
Any suggestions for alternate providers, under the circumstances?
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Go to Solution.Forget it. I've been waiting 13 years and every town around me has Fios, in fact my town is a small [27k population] city who provides the phone exchange numbers for the surrounding towns with Fios! Figure that out. I myself have given up and am moving on to Time Warner for my internet and phone and will not return even if fios does appear before the end times.. They are actually cheaper than verizon when flat rate phone service and real broadband speeds are figured in. Verizon only has last century's DSL technology available. Leave verizon, they don't care if do or not.
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Type move itunes library into the google serach bar.
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To be absolutely honest, I don't really understand what this box is for, so I shall just use it to repeat and expand on my question. (I have already sent a "Feedback" comment on the same topic).
How can I get iTunes to display the tracks from a CD in their original (album) order?
It seems to me that there is something very basic wrong with the way iTunes handles CD Tracks.
Professionally produced CD tracks are seldom if ever in a randomised order. Why then does iTunes seem unable to display the tracks in the order they appear on the original CD source - whether from a personally owned CD or from a download from the iTunes Store?
Some music demands a specific, non-alphabetic sequence in order to make sense. Why does it seem that iTunes only offers Alphabetic, or reverse alphabetic order - both of which make a nonsense of the original, often intended order of tracks?
Why not replace the so-called "cover-art" in the bottom left hand corner if the iTunes window - which, while it may look attractive to some, gives the barest of information concerning the original disc, with a list of the original CD tracks in their original order, so that the user can easily reestablish the order in which they should be played.
As I would expect legibility might be a problem with doing this, why could not the original contents, (in their original order), at least, be displayed when the "cover art" is double clicked-on - the result of which at present gives me an enlarged version of the "Cover Art". While on the subject of the contents of the source disc, what about all the album notes which someone takes trouble to write in order to increase the appreciation of the music on the CD and the listener's general background knowledge of the artists involved. Such notes, it seems to me, have considerable intrinsic value in their own account. I would, I think, normally be prepared to buy such "Sleeve notes" - so long as a "taster" was supplied (as it is for the music) - for something like the cost of a single 'Tune" on iTunes.
These two aspects let Apple iTunes down enormously, in my opinion. I think that by chopping even quite protracted sequences of music up into bits does no one any favours - except perhaps Apple's already quite substantial bank balance. People have to be aware that two and a half, to three and a half minutes is a very short time to develop a piece of worthwhile music, and that there are many, many composers, not all of whom are alive today who have written music that huge masses of mankind value for the enrichment of their lives and the human condition in general.
Please make the viewing of iTunes tracks in their correct order by default possible. By all means have the alphabetical variations available as offering a different approach to the music, but not the sole approach to it - PLEASE.
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PS I work at my old 24" iMac Intel Core 2 machine which runs OS "Tiger" - because it is more beautiful to look at, the screen is more pleasant to work on, and because, in some ways it is more capable (it will run FreeHand MX without needing a "patch"), than my more recent 21.5" which runs "Snow Leopard". (I don't find it that much slower, either).Dear Mike
Thanks for the support. I am utterly amazed that after all the hype about how good iTunes is that it cannot play a downloaded CD in the correct order, and that what that order should be is not available directly from within one's own iTunes installation. (I know that one can go back to the iTunes Store to check what the order should be, but having downloaded the tracks surely iTunes is clever enough to retrieve this important information.
My iTunes to differ from yours in that I have also noticed that it seems unable to download copies of my "talking books" in the correct order either. But in my case it downloads them - from a CD - in order, but with the first track downloaded first - so that it appears at the bottom of the column of tracks so that it would get played last! (At least this is, while being inexplicable, a relatively "logical" bit of blundering and because of this is relatively easy to put right!).
I like many genres of music, some of which are not really programmed except perhaps by the artist performing them. I know that Frank Sinatra was very careful to programme his album songs to obtain a particular effect and in relation to the keys of the music. iTunes presumes to know better.
Film scores may be totally randomly put together, in some cases, but in others the order is vital to one's appreciation of the music as a whole and how it relates to the plot of the film.
In symphonic music most works are divided into sections and are conceived by the composer that way. Some individual sections may gain a life of their own if played separately, but they are never complete in the sense that the composer envisaged them without being placed in their proper context.
Opera and probably most choral music too, is similar except that the words may well become meaningless if the order is changed at the whim of a piece of ill-written computer code, while ballet music has to be heard totally within its sequential context or it becomes meaningless.
Finally, I would venture that iTunes, by jumbling up the order of the tracks as recorded on a CD, does an immense disservice, not only to the music on a particular CD, but to music in general, by expressing everything in terms of "Songs" - which it seems to interpret as stand-alone items of between 2 and 4 minutes whatever the genre. Even the way the iTunes publicity speaks of how many "songs" it can store instead of how many minutes or hours of recorded sound. This has to be another brick in the wall of "dumming-down" of people's expectations, and the shortening of their attention spans.
I don't know about anyone else, but I feel betrayed by Apple over this. Perhaps the look, feel and general presentation of an item are not the most desirable features of a consumer product. Maybe it should be judged more on it fitness for the purpose for which it was sold. There is one other possibility - that Apple are trying to redefine "Music" - and that everything that lasts longer than about 3.5 minutes or is in the form of what could for want of a better term be called symphonic in the broadest sense is something else - not "Music" within Apple's new definition, at all!
Well that's off my chest! now I can get down to creating some sort of order in my iTunes Libraries, knowing that I have to reconsult all the sources in order to confirm the source playing order.
Anyway thanks again. At least I know that it is not just me
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