How do I install a new Exchange account with the same address as my old Exchange account and have my bcc mail not go to the old account?
I have an iPhone 5s running iOS8 and an iPad, up to date. I have recently changed my mail server but not my email address. My "old" mail account is an Exchange account and I have also set up a "new" Exchange account with the same address but with the new mail server details. When I receive outside, third party emails they are routed correctly to the "new" Exchange account but when I bcc myself or receive other emails from any account with my domain name the emails are routed to my "old" Exchange account. I have changed the default account settings to the "new" Exchange account. Also, if I send myself an email from my laptop, through the new mail service provider, it is routed correctly on my laptop but incorrectly on my iPhone and iPad. It appears as though the Apple products have cached my email address and routing and won't look to pick up the new mail server details. I don't see anything in the mail account settings or contacts that allows me to refresh or clear the cache. The result is I now have mail in 2 accounts. If I can get the misdirected mail from the odl account to the new one I will then make the old account inactive. Anyone have any ideas on this one?
Thanks in advance for your time and ideas,
DAA
Can you set up a rule in your old account to forward mail to your new account and then delete it from the old account?
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