How do I lodge a complaint about Apple Care server support?

I'm having a nightmare time with my year old OS X 2.2.1 server (Postgres has recently started crashing and taking down Wiki when it does so, for no apparent reason), and called Apple Support in the UK. They were totally unhelpful - refusing to engage in the discussion because the server has more ram than standard and an SSD fitted (both fitted by the authorised Apple reseller who sold the computer): that it has worked fine for a year, and apple unable to provide any explanation as to basis for their theory that Postgres crashes being linked to 'excess RAM' or SSD. I would like complain about the experience, but I was unable to get any clarity from the Apple Support person I spoke to about who to complain to or how. Nor can I find anything on the Apple Web site with details of who to address such complaints to.
Anyone got any ideas?

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1. I spend way too much at my optometrist & opthamalogist(sp?) as it is, and my vision is as good as it gets
2. And the reason I compared the Mac to Windows is that the fonts are generally far easier to read on Win. I think this may be related to font rendering differences as well as the ability of the user to control colors and font sizes in Windows at a system level. For example, the black on medium grey of my tabs in Safari, especially with the cute shadowing/indented effect, is very difficult for me to read. In windows, it is black on a much lighter grey with no 3-D effects which results in much better contrast. And Win lets the user control the font and window bar colors at a system level, allowing one to maximize readibility at the (possible) expense of graphic design coolness.
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I'm trying to gather information on buying Apple products and my posts keep getting deleted.
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Message was edited by: Eric W.

The problem I have is that there is an illogical mentality on this forum for a logical thought process of the user.
I am thinking of buying a mac...so strangely enough I come to Apple.com. I look around and realize that the sales pitches are fine and all, but they're not answering my questions.
So step two, look for an email address so I can contact Apple and ask them the answers to my questions....no email.
Ok, so next step, I come to the forums where I am already a member due to previous problems with another Apple product.
I make a post detailing my current options, thoughts, and questions.
In the REAL WORLD things aren't as black and white as Apple.com would lead you to believe so I asked some real world questions relating to both technical and advice from other Mac users.
The thread was closed down due to violating some terms. Even though I was saying right in my post that while I had other options I didn't want to discuss them here, I just wanted to discuss my Macbook related questions.
Doesn't matter though. It was deleted and that was that.
So what does that do? What it does is a few things.
1. It makes the Apple forum seem cliche. You can't complain or the "Apple minions" will put you in your place and break a pinky just so you rememmber.
2. It makes a potential customer like me very reluctant to buy the products because I don't feel good about the illusion of support based on whether it is favorable to Apple.
3. It doesn't answer my questions. I posted the exact same topic on the Vista forum and it's still going, at post 30 and there is a lot of good advice even though I'm talking about installing vista on a Mac or the other way around.
Then...I get the same thing every time I come on this forum. A majority of people making **** sure they find a way to tell me I'm the one out of line and that Apple can do no wrong.
Regardless, it says a lot about a company when you ask questions and they are deleted because they're not favorable for whatever reason. It makes me say, "Well screw it then, I'll stick with what has worked and what I know"
Message was edited by: crazylegsmurphy
Message was edited by: crazylegsmurphy

How do I lodge a complaint about Apple Care server support?

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