How do I reinstall device software over an encrypted installati​on from my previous employer?
I have a curve on t-mobile with a customized (encrypted) device software installation from my previous employer. I want to upgrade to the latest device software but cannot get it to install - I am guessing it is due to the encryption.
You need to remove the IT Policy.
WARNING, if this device is on a current BES account, through your employer, and your employer BES Admin or IT people do not approve or recommend the removal of the IT Policy, you could find your self in heap of trouble. So don't do it if the above does apply.
Otherwise...
You will need to use JL_Cmder to remove the IT Policy. Follow the instructions in this link and you will be good.
http://blackberryfaq.com/index.php/Remove_IT_Policy
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