How do I reinstall device software over an encrypted installati​on from my previous employer?

I have a curve on t-mobile with a customized (encrypted) device software installation from my previous employer.  I want to upgrade to the latest device software but cannot get it to install - I am guessing it is due to the encryption.

You need to remove the IT Policy.
WARNING, if this device is on a current BES account, through your employer, and your employer BES Admin or IT people do not approve or recommend the removal of the IT Policy, you could find your self in heap of trouble. So don't do it if the above does apply.
Otherwise...
You will need to use JL_Cmder to remove the IT Policy. Follow the instructions in this link and you will be good.
http://blackberryfaq.com/index.php/Remove_IT_Polic​y
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Similar Messages

  • I purchased the multi-user iworks and recently had to replace my white imac's hard drive but didn't pay to fix the CD drive.  My iworks does not have a serial number on the box and now that my CD drive isn't working how can I reinstall this software?

    I purchased the multi-user iworks (yes back when it was new, 2009 or 2010 and recently had to replace my white imac's hard drive (but didn't pay to fix the CD drive).  My iworks does not have a serial number on the box and now that my CD drive isn't working how can I reinstall this software?

    Buy or borrow an external USB optical drive.
    See the confirmation email or covering letter to obtain the serial number. If you have lost it, contact the supplier.

  • Hi! How do I reinstall iTunes software without losing my purchased movies and music?

    Hi! How do I reinstall iTunes software without losing my purchased movies and music?
    Thanks anyone!

    Just reinstall. Unless something's seriously wrong with your computer, you won't lose any content or settings. Of course it's always wise to have a backup before you make any changes to your computer.
    Might I ask what problem you're experiencing that you think will be corrected by reinstalling iTunes?
    Regards.

  • How do I reinstall Powerpoint software?

    How do I reinstall Powerpoint software?

    you probably have residual files on your computer.
    if you don't have other cs6 programs you can use the cs6 cleaner (http://www.adobe.com/support/contact/cscleanertool.html) to see if you can remove those files and re-install using aap.

  • How do I reinstall adobe software in a reformated computer

    how do I reinstall adobe software in a reformated computer

    Hi giguz,
    Welcome to Adobe Forum,
    You have creative cloud subscription which has been activated only once. You are entitled to one more activation.
    Please log in to www.creative.adobe.comwith your Adobe ID & re-download, install & activate the CC.
    Regards,
    Rajshree

  • How do I reinstall deleted software?

    Hi, I got Adobe Cloud membership and had to delete Photoshop CS6 from my computer because it was constantly crashing and not working properly. I'm trying to reinstall it from the cloud but when I open the Adobe Application Manager it doesn't allow me to reinstall. I have a Monday deadline and need photoshop. I can really need someones help reinstalling photoshop on my computer. How do I reinstall photoshop from the Adobe Cloud Application Manager?

    you probably have residual files on your computer.
    if you don't have other cs6 programs you can use the cs6 cleaner (http://www.adobe.com/support/contact/cscleanertool.html) to see if you can remove those files and re-install using aap.

  • I've had a laptop stolen with my Adobe software installed.  How can I reinstall the software?

    I still have the product keys for both Photoshop Elements and Adobe Acrobat Pro X.  Can I and how do I install the software onto my new laptop without having uninstalled it from the stolen machine?  I also have a subscription to Indesign, and don't have a product key, so any ideas on how I do this?

    As far as installing it on the new machine goes, you are allowed to install on two machines, so there should not be an issue with installing unless you already had it installed on two machines.  If you need to download the software to install it then you might findlinks to do so via your Adobe account online.  Otherwise, you should be able to find downloads available in the following site (be sure to follow instructions to the letter)...  http://prodesigntools.com/tag/ddl
    You can most likely have Adobe Support take care of deactivating the software on the stolen machine.  Here are some links to help make contact:
    http://www.adobe.com/support/chat/ivrchat.html
    http://www.adobe.com/support/download-install/supportinfo/
    You will need to contact them regarding InDesign if you cannot find the information you need via your Adobe account online.

  • My adobe elements keeps crashing and shutting down.  How do i reinstall the software

    cross posted
    I have elements 9 - old program.  It suddenly stopped working.  How do i reinstall?  I have the serial number.  Thanks. I got a deadline tomorrow would really appreciate help.

    reset your preferences -
    acrobat:  http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7feb.w .html
    adobe media encoder: https://forums.adobe.com/thread/1713540
    after effects:  http://helpx.adobe.com/after-effects/using/preferences.html
    dreamweaver:  https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
    flash:  http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
    illustrator:  http://helpx.adobe.com/illustrator/using/setting-preferences.html
    indesign:  https://forums.adobe.com/thread/526990
    lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
    muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
    photoshop:  https://forums.adobe.com/thread/375776
    photoshop elements:  http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
    premiere pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html
    if that fails, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5.5, 5 | 1
    Contribute:  CS5 | CS4, CS3 | 3,2
    FrameMaker:  12, 11, 10, 9, 8, 7.2
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I recently had a compromised computer now repaired, lost photoshop, it has been reinstalled, HOW do I reinstall images to program, ADOBE PHOTOSHOP ELEMENTS 9 from a back up CD???

    How do I reinstall images to a ADOBE PHOTOSHOP ELEMENTS 9 program fro a backup CD??? computer was infected and sub sequently
    repaired , reloaded ADOBE now wish to reload images from backup CD....HOW do I do it????

    I'm going to assume that you have reinstalled PSE9 but now want to get your catalog back. If you created your backup using the inbuilt PSE File> Backup Catalog feature, then in the newly installed version you would run File> Restore Catalog.
    If you used a third party backup tool, or just copied the image files elsewhere then a lot will depend on whether or not you also backed up, or can still access, the catalog files. Give some more detail about this 'backup CD'.
    Cheers,
    Neale
    Insanity is hereditary, you get it from your children
    If this post or another user's post resolves the original issue, please mark the posts as correct accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

  • HT4859 I had to skip the stage "Restore from icloud backup" when setting up my iphone. How do i get back to that so I can restore from a previous phone?

    When setting up my new iphone I had to skip the "Restore from icloud backup" stage because it would not connect. How do I now get back to this so I can restore from a previous iphone?

    Settings - general- reset- erase content and settings gets you back.

  • How can I reinstall apple software support, mobile device support, bonjour

    For windows 7 pro. Can't download itunes 11. till I reinstall the above.

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • How can I reinstall Airport software?

    Hello,
    I am trying te reinstall Airport as nothing worked anymore and I had to reinstall Leopard. After inserting the Airport cd-rom the message comes that all the files are up-to date and that I can't reinstall. How can I override this message? Pressing the C-button does not not work. Additional problem: all the Airport files under Utilities are gone. Thanks for your help, Peter

    Peter, Welcome to the discussion area!
    When you reinstalled Leopard you also reinstalled all the latest AirPort software. You will find it in the /Applications/Utilities directory.

  • How do I reinstall system software on mac mini

    My nephew managed to delete the contents of the system folder on my mac mini. I attempted to reinstall by inserting the installation disk but I just get a flashing mac/folder/question mark on the screen.  I tried holding down the C key and restarting but got the same results. I attempted to drag a copy of a system folder to that mac but it wouldn't take.  Can anyone help here? 

    Are you using a wired or wireless keyboard?
    If you are using a wireless keyboard the timing
    can be tricky.  It may take multiple tries til you
    hit it right or just use a wired keyboard.
    If this is happening with a wired keyboard, try
    another keyboard or try plugging into another
    USB port. 
    Another thing, unplug any other devices you may
    have plugged into USB or Firewire ports.
    If this fails, if you know someone with a USB
    disk drive, try it.  It could be that by coincidence
    the disk controller, which manages both the
    hard drive and DVD drive may be fouled up.
    The external USB does not utilize this and
    you may be able to boot to find if there is a
    hardware problem.

  • How can I reinstall snow leopard over Lion OS

    Ever since I installed Lion OS, my Imac has been absolutely uncontrollable.  Programs opening upon start up that shouldn't open, lock ups, freezing system.  How can I uninstall Lion and reinstall my Snow Leopard?

    You have to quit, not just closing open documents, the programs when you shutdown or they will Resume, by default, when you startup.
    The feature can be disabled here by unchecking:
    And uncheck when shutting down:

  • How can I reinstall printer software only from the original install disks?

    my imac 17" printer software got corrupted and I can't use my new printer. Is there a way to just install all the original printer software from my original disks that came with the mac? I have updated all the software on the mac and don't want to go back to the old panther disk.
    or is there an apple download site that has just the printer software.
    thanks

    Insert your original disk and look for additional software, the printers should be somewhere there. Your other option is to get [Pacifist|http://www.versiontracker.com/dyn/moreinfo/macosx/12743] and use it to extract the printer data from the install package.

Maybe you are looking for