How do I remove or delete files within a document folder? I have tried dragging the files to the trash and it does not work

How do I remove or delete files and image files within a document foler? I have tried dragging the files to the trash, but that is not working.

Right-click (or ctrl-click) on a file. If the "move to Trash" option is greyed out, select "get info" and read the permissions at the bottom of the info window.
Wat are they?
Do the same for the enclosing folder - what permissions does that have?

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Purchased an App and it does not work. How can I get a refund for it.

I purchased an app for my son, for his ipad and it does not work. Halo Waypoint for $5.99. When you log in, it just starts loading then an message saying "Sign in Trouble, we couldn't sign you in to Xbox live. Your windows Live ID information is correct, but Xbox Live is unavailable. PLease try again later. We have been trying to for the past 4 days. Reading the reviews it appears that several people have the same problem. So how can we get our money back?

pituiri wrote:
I purchased an app for my son, for his ipad and it does not work. ...
Contact the Developer of the App...
If no joy...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I have an iPad 2 and so does my mom. We both have the app Slotomania and now all of sudden after having it for months, our games connected and we don't know how to fix it. Deleting it and reinstalling does not work.

I have an iPad 2 and so does my mom. We both have the app Slotomania and now all of sudden after having it for months, our games connected and we don't know how to fix it. Deleting it and reinstalling does not work.

Does the app now use iCloud, do you use iCloud and do the two of you use the same account on iCloud?
Just a guess.

How do I remove music from my iphone 5? Un-checking and syncing does not work.

How do I remove music from my iphone 5? Un-checking and syncing does not work.

Hello mail4bru,
I read your post, and it sounds as though you'd like to learn more about iTunes syncing. I have linked to an article that will instruct you on that:
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/ph12113
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

When trying to PDF a webpage into a PDF, it does not work, I go through all the steps as normal, and It does nothing. I can repeat my action, where instead of "printing" to adobe, it saves the file, which it doesn't save it at all. I can't even find the o

When trying to PDF a webpage into a PDF, it does not work, I go through all the steps as normal, and It does nothing. I can repeat my action, where instead of "printing" to adobe, it saves the file, which it doesn't save it at all. I can't even find the original in my work folder. I need to know how to stop this from happeing and get it back to the way it has been working he last 6 months since i purchased this program.

Hi pissedadobeuser,
Does this issue occur with any particular web page?
Are you able to print the webpage to 'Adobe PDF' to convert it to pdf.
Which Browser version, OS version and Acrobat version are you using?
Regards,
Rave

Have just down loaded Yosemite over Mountain Lion, Indesign CS5 does not work ( Am dependant on it) although Bridge , Light Room and Elements operate OK How do I solve this rapidly. Can any one help on this issue. Thanks

Have just down loaded Yosemite over Mountain Lion, Indesign CS5 does not work ( Am dependant on it) although Bridge , Light Room and Elements operate OK How do I solve this rapidly. Can any one help on this issue. Thanks

Sorry to say it, but I think you can see from Bob's response that there's no way to solve this rapidly.
Did you take an image of your Mountain Lion install before upgrading to Yosemite? Roll back to that. If you're not in the habit of taking a snapshot of your system before performing operating system upgrades - get in that habit. If you are dependent on anything at all on hour computer, having a reliable backup method in place is essential. If you don't have a Time Capsule, or some other way to run Time Machine onto a disk that's not in your computer, go set that up yesterday.
If you can't just remove Yosemite and roll back to Mountain Lion for whatever reason, you can partition your drive so that you can install both Yosemite and Mountain Lion on the same drive, and then boot into Mountain Lion when you need to work in CS5. Or you can take your Mountain Lion disc (I assume you have one, no?) and then use it to create a virtual machine in something like VirtualBox to run Mountain Lion from inside Yosemite.

How do i sync my ical to iphone 4 - do I have to get the ical to mobile me first? I have tried and it does not work

how do i sync my ical to iphone 4 - do I have to get the ical to mobile me first? I have tried and it does not work

I Do not clearly understand but as far as i have understood that if you want your iTunes playlist added to your iPod nano or touch automatically then you have to delete the existing songs in your iPod device and then drag the whole playlist to your device.
And next time when you add a song to the particular playlist in your Mac or pc, it will automatically be copied to your device when you plug in via usb anytime.

I use the Icalendar at home, at work, and on my Iphone. I don't want to have to "sign in" every time I need my calendar. How do I stay signed in? I have checked the "keep signed in" box, but it does not work.

I use the Icalendar at home, at work, and on my Iphone. I don't want to have to "sign in" every time I need my calendar. How do I stay signed in? I have checked the "keep signed in" box, but it does not work.

Welcome to the Apple community.
Staying signed in at iCloud.com is not a problem for me. Try resetting your browser or emptying its cache.

I downloaded Elements 13 to my PC, but my PC has windows Vista and it does not work. How can I download it to my laptop that has Windows 8?

I downloaded Elements 13 to my PC, but my PC has windows Vista and it does not work. How can I download it to my laptop that has Windows 8?

You can get it at this link and validate with your 24 digit serial number - click here for PSE downloads

Whenever I open the editor in Photoshop Elements 12 it does not work. When I try to click open in the application it does not do anything. None of the buttons work. When I open a photo using file at the top it opens but I cannot edit it or use any of the

Whenever I open the editor in Photoshop Elements 12 it does not work. When I try to click open in the application it does not do anything. None of the buttons work. When I open a photo using file at the top it opens but I cannot edit it or use any of the features on the left side.

Hi Nealeh
Thanks i think I got it working of a fashion.
Except the replace colour, does not seem to end up with the colour I picked using the picker tool. Its as though it hads not replaced the colour but blended in the desired colour with the old incorrect colour!
Buy trial and error picking not the right colour but close - which when mixed with the existing colour is close.
Sorry I can't post the pictures as the Lingerie Mfg, has me under non disclosure.
The scenario is:- say a blonded mainly tanned model a high cut [at the hips] corsette style basque, with an ultra low bra line.
Our dear model, has just come back from St Barts with a fabulous Tan, and equally striking bold Tan lines!.
So we have great tanned legs, then the 'porcelain white band' where her swimsuit was.
Likewise we have a tanned face, and arms, shoulders etc and a great tan on the top of the cleavage, then it stops, white band to the top of the ultralow cut bra line of the basque.
She must have lived in like the most conservative bikini on the planet [50's style], for 2 weeks!
Had she had a normal skimpy bikini on, no problem!
If i don't solve it, she will get fired!
Not a lack of interest in your post, but I was out, and tried to log in to this site; which I could do, on my iPad Air / 5 [whatever its the new one]. And tried to 'sign in' - but it just hung at the
"Join Adobe Community" adobe sign in splash screen! with he little whell spinning around continuously!!!
I have Safari on this iPad. Guess that is all it runs.
So technology is not my friend today!

When attempting launch of photoshopcc,I get a box with "could not load the MMX core routines module because it does not work with this version of PS... what does this mean and how do I correct it?

when attempting launch of photoshopcc,I get a box with "could not load the MMX core routines module because it does not work with this version of PS... what does this mean and how do I correct it?

I did a search on my system and found the Photoshop has a fastcore plug-in. Creative Cloud includes a subscription version of CS6 version 13.1.2. I do not know if you installed that or not. The cc un-install may have done something. You may need to use Adobe Cleaner then Install The Perpetual CS6 version of Photoshop CS6 version 13.0.6 Mac or Photoshop CS6 version 13.0.1.3 PC and not the subscription CS6 extended version 13.1.2. Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 If you need to download the CS6 installer Download CS6 products.
You may also be able to recover your cs6 using an old system backup
fastcore.8bx on my system...

How do I activate Acrobat XPro- I've installed CS6 Premium on my new computer and Acrobat does not work and says its not activated. How do I resolve this problem?????

How do I activate Acrobat XPro- I've installed CS6 Premium on my computer and Acrobat does not work and says its not activated. It is listed on the programs on the computer but will not respond. How do I fix this?????? Help Adobe?????

Hi t0m#2410,
How did you install Acrobat, did you install it as a part of Suite installation.
If it is a part of suite then deactivate suite uninstall Acrobat, Reinstall Acrobat using Suite media. Launch Photoshop first and Activate.
Then try launch Acrobat.
Regards,
Ajlan Huda.

I tried to update my photo albums in my Iphone 4S. I could not, and the old photos were removed. I tried again to copy the albums in the Iphone from a PC Windows XP folder and it does not work.

I tried to update my photo albums in my Iphone 4S. I could not, and the old photos were removed. I tried again to copy the albums in the Iphone from a PC Windows XP folder and it does not work.

You can't activate any GSM iPhone without a valid sim card installed in the phone.
So, yes, you need to get a sim card.

I was gifted an iPhone5 from U.S and it does not work in dubai as it is locked how do i unlock it ??

i was gifted an iphone 5 from U.S and it does not work in dubai as it is locked how do i unlock it ??

Only the carrier it's locked to can unlock it. Have whoever you got it from contact the carrier it's locked to and request an unlock.

How come when I try to print from my iPad for example Tim Horton's WiFi to mu home Airprint printer it does not work.

How come when I try to print from my iPad for example Tim Horton's WiFi to mu home Airprint printer it does not work.

The Airprint printer must be on the same local network (LAN) for Airprint to work. You cannot print to your home printer using the WiFi at Tim Horton's.
See: http://support.apple.com/kb/ht4356

How do I remove or delete files within a document folder? I have tried dragging the files to the trash and it does not work

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