How do I remove "SEARCHBENNY" malware?

I am trying to drag these items to the trash, but they won't go in or stay in.
How do I get this thing off my Mac?
I tried using instruction found online, but step 2 doesn't help since they won't be trashed. Plus, the link to Apple support to reset Safari takes me nowhere.
How do I uninstall this??
Here are the Instructions found online:
~~~~~~~~
Rather than "mymac", tell the OS version. Imagine "mypc" but no mention of the Windows version. My answer is for OS 10.9.5.
Try all of these steps....
– Restart while holding the shift key for 45 seconds. Log in.
– Look in Applications directory for "Reset Search" and /or "InstallMac". Trash both. Empty the trash.
– Reset Safari: http://support.apple.com/kb/PH17186
– Open "Activity Monitor" and select the "Process Name" column to make the list alphabetical.
– Select "InstallerT" process if it is running) and click "Quit Process", and then "Force Quit".
– In a Finder window, type "InstallerT" in the search and select "Name matches InstallerT".
– In the results, trash any file or folder with a name that includes "InstallerT", but not other folders in the pathway. Empty the trash.
– Restart normally.
After you solve this, AVOID ALL GRAB-BAG WEBSITES, such as Softonic, Softpedia, Soft32, download-for-mac, and CNET. They do not police their downloads well, so lots of adware gets submitted that is hidden inside the download. For example, if you want Skype, start at Skype.com, and be observant, so if a link takes you away from Skype.com, don't download from that site.
There are only two guaranteed safe places to download a Mac app: from the app developer's own website and from the App Store on the Doc.
iMac (21.5-inch, Late 2012), OS X Mavericks (10.9.5)

Trash – Can’t Empty or Move File To Trash
Trash FAQ

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I was told by apple support that I have malware on my iMac that is trying to convince me to buy their cleanup software. I was told it was a scam and my computer is not infected, but they want my credit card info. How do I remove the malware?

How do I remove malware from my iMac?

you can do a Google search for "anti-virus" and "mac" and see what you come up with. I think Norton now makes a program for mac with anti-trogan and anti-rootkit detection, and hopefully it'll get better with more time and more complaints
As laverne's mom said, Norton's should never be installed on any Mac - period. I would not let it within 10 feet of my machines. It creates so many problems, it should be considered malware. If you must install AV software, try ClamXAV; it is free. However, there are no viruses for Mac; the current problem is a trojan and if due diligence is observed, there is no problem.

MALWARE! How do I remove "SEARCHBENNY" from my desktop?

Malware got installed when I tried to download free clip art. (Bad idea) I have found instructions online for removal, but the second step, after "restarting holding the shift key" requires trashing the icon.
Problem.
It won't stay in the trash. How do I get this thing off my Mac?
Also, the link to Apple support to reset Safari takes me nowhere.
Instructions found online:
~~~~~~~~
Rather than "mymac", tell the OS version. Imagine "mypc" but no mention of the Windows version. My answer is for OS 10.9.5.
Try all of these steps....
– Restart while holding the shift key for 45 seconds. Log in.
– Look in Applications directory for "Reset Search" and /or "InstallMac". Trash both. Empty the trash.
– Reset Safari: http://support.apple.com/kb/PH17186
– Open "Activity Monitor" and select the "Process Name" column to make the list alphabetical.
– Select "InstallerT" process if it is running) and click "Quit Process", and then "Force Quit".
– In a Finder window, type "InstallerT" in the search and select "Name matches InstallerT".
– In the results, trash any file or folder with a name that includes "InstallerT", but not other folders in the pathway. Empty the trash.
– Restart normally.
After you solve this, AVOID ALL GRAB-BAG WEBSITES, such as Softonic, Softpedia, Soft32, download-for-mac, and CNET. They do not police their downloads well, so lots of adware gets submitted that is hidden inside the download. For example, if you want Skype, start at Skype.com, and be observant, so if a link takes you away from Skype.com, don't download from that site.
There are only two guaranteed safe places to download a Mac app: from the app developer's own website and from the App Store on the Doc.

Trash – Can’t Empty or Move File To Trash
Trash FAQ

HT5246 If you have already been hacked, how do you remove the malware from your MAC

I just found out that i have been hacked, since a number of people on my contact list have received emails from me which I have not sent.
I already changed my password how do I check to see if the malware is still in the cimputer or how can I clean my computer of such.
Than you.

It's highly unlikely your Mac was hacked. The two most common causes of such emails:
1) Someone hacked into your actual email account, whichever ISP you're using for your email services. Such as Gmail, Hotmail, or the email system of the your Internet provider.
2) Much more common than the previous. A Windows user has your email address in their email client and a Windows email virus is sending out spoofed emails to everyone in their address book.

How do I remove a malware app that says it is needed for OSx and can't be removed?

Some how I got an app named console on my computer yesterday. When I try to uninstall it or drag it out of the Application folder or the utilities folder (it is in both of them) it says "“Console” can’t be modified or deleted because it’s required by OS X.

Please download and install EtreCheck from http://www.etresoft.com/etrecheck
Run it and post the report here

How do you remove malware/spyware on MacBook Pro?

Hi, I think I might have picked up malware/spyware when I had a spoofing/phishing incident while trying to purchase an item online. I ended up noticing that when I go to other websites such as Ebay, when I attempt to make a purchase, I am redirected to a page that gives me a warning that I am not in a safe site and there is a button that redirects me to "Return to Safety". It seems that my ability to make any purchase is blocked. How do I remove this malware/spyware on my MacBook Pro? I have a 2011 edition with OS X 10.9.5 with a processor 2 Ghz Intel Core i7. I also started noticing that when I go to certain websites, i.e. Ebay, the layout looks very different from what I'm used to. I also noticed that my computer is running really slow, it takes a lot longer to load pages. I am really concerned that I picked up some really bad stuff that could be very dangerous. I cleared my caches and went ahead and changed my passwords to my various accounts online but other than that what else can I do to protect myself? Is there a way to identify and isolate where the problem is? and what I can do to remove it? Thanks soooo much.

It is a phishing scam pop-up.
Helpful Links Regarding Malware Problems
If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide, remove adware that displays pop-up ads and graphics on your Mac, and AdwareMedic. If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.) You might consider adding this Safari extensions: Adblock Plus 1.8.9.
Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.
Fix Some Browser Pop-ups That Take Over Safari.
Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.
Quit Safari
Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.
Relaunch Safari
If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.
This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.

Help please. How can I remove malware from my computer? I keep getting this pop up Mac Protector it wants to charge me $59.95 to install, I know this is a scam because my computer is also pulling up **** signts

How can I remove this malware virus on my compter. I keep getting this pop up and it says my computer is infected and I need to instal this Mac Protector. It wants to charge me $59.95, i call the MAC store and they said this was fake. I asked how I could remove and they referred me to this website. Can anyone help , it is real annoying I keep getting these **** pop ups too.

This is an excellent article with removal instructions:
http://www.reedcorner.net/guides/macvirus/

How do i remove popup adds. popups were disabled in preferences but entered somehow.

OS 10.9.3
popup blocker was enabled but must have piggybacked on something else that was downloaded.
How do I remove this malware ?

There is no need to download anything to solve this problem.
You may have installed the "VSearch" trojan, perhaps under a different name. Remove it as follows.
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Reset the home page and default search engine in all the browsers, if it was changed.
Step 2
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
The problem may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Internet criminal behind VSearch has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

I have iPhone 4s, and using latest iOS. When I try to open any link from Twitter or Facebook, it goes to open some wrong webpage. My iphone seems to be infected or suffering from some spyware or malware. How can I remove this wrong link opening

I have iPhone 4s, and using latest iOS. When I try to open any link from Twitter or Facebook, it goes to open some wrong webpage. My iphone seems to be infected or suffering from some spyware or malware. How can I remove this wrong link opening ? Please help me to resolve...

I think the McAfee suite will do the trick when I pay them a one-time fee of $69 or $179 for a year for unlimited support.
Your call of course but IMO a waste of money. Please read this first:
There are many forms of ‘Malware’ that can affect a computer system, of which ‘a virus’ is but one type, ‘trojans’ another. Using the strict definition of a computer virus, no viruses that can attack OS X have so far been detected 'in the wild', i.e. in anything other than laboratory conditions. The same is not true of other forms of malware, such as Trojans. Whilst it is a fairly safe bet that your Mac has NOT been infected by a virus, it may have another security-related problem, but more likely a technical problem unrelated to any malware threat.
You may find this User Tip on Viruses, Trojan Detection and Removal, as well as general Internet Security and Privacy, useful:
https://discussions.apple.com/docs/DOC-2435
The User Tip (which you are welcome to print out and retain for future reference) seeks to offer guidance on the main security threats and how to avoid them.
More useful information can also be found here:
http://www.reedcorner.net/mmg/

How do I remove malware from my MacBook Pro?

How do I remove malware from my MacBook Pro?

So what you do is research the name of the malware and confirm that it is for Windows and simply Trash the file.
Don't trash the file. Depending on the anti-virus software and what the file is, trashing it without checking with an expert is a bad idea. It could be a false positive that is an important part of the system (seen that many times). It could also be an e-mail message in Mail, and deleting it in the Finder or from some other app will corrupt the index of the mailbox that message is in as well as potentially leave it on the server, and it could end up getting downloaded back to the computer again.

Facebook will not let me sign in on my ipad2 saying I am infected with malware...***? It says I must remove the malware first to continue...how do I do that with an iPad?

Tried to sign in on my Facebook account and it would not let me as it says my computer/device is infected with malware and I must remove the malware before I can continue...So how do I do that on an iPad? I was just signed in to FB an hour earlier on here and had no message then. Can someone help me figure this out please. I had no idea the iPad could also get malware....Thanks!

What you may have got was an ad, that tells you you have malware, when in fact when you either click on the ad or try to X out of the ad, that's when it installs the malware on your computer. It's a trick. If it's indeed like that, that's when it's good for the iPad, since it can't get the junk they're trying to push out.

How to remove virus, malware from mac?

please help i used an website that later that had phishing activity and virus , today my friends said they received emails with files on it
HOW DO I REMOVE THIS VIRUSES FROM MY COMPUTER ????
PLEASE HELP

Helpful Links Regarding Malware Problems
If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide, remove adware that displays pop-up ads and graphics on your Mac, and AdwareMedic. If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.) You might consider adding this Safari extensions: Adblock Plus 1.8.9.
Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.
Fix Some Browser Pop-ups That Take Over Safari.
Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.
Quit Safari
Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.
Relaunch Safari
If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.
This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.

I have a Mac Pro and it seems to have a malware. How can I remove it

I have a Mac Pro and seems like it has a malware, adware . How can i remove it. MACkeeper keeps on popping

You installed the "DownLite" trojan, perhaps under a different name. Remove it as follows.
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "VSearch" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
This trojan is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the DownLite developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

Can anyone tell me how to get rid of tlb search? it unfortunately entered into my mac. Whenever I use safari, a pop-up window opens with some ads. Please help me to find a way to remove this malware.

Can anyone tell me how to get rid of tlb search? It unfortunately entered into my mac. Whenever I use safari, a pop-up window opens with some ads. Please help me to find a way to remove this malware.

You installed the "DownLite" trojan, perhaps under a different name. Remove it as follows.
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "VSearch" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot" or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
This trojan is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the DownLite developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

How can I remove spyware and malware from my mac ?

How can I remove rootkit.spyware and Trojan.malware from my mac ?
Since a few days, some webpages open by themselves and it look like the security of my computer is compromised.
I have a Mac OS X 10.9.5
Thanks for your help !

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How do I remove "SEARCHBENNY" malware?

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