How do I turn my printer from 'offline' to 'online' and why does it keep going 'offline'?
Why does it keep saying my printer is 'offline' and there is no communication between computer and printer? How do I turn it 'online'? There doesn't seem to be an option to do so.
Thank you.
Sorry that you are having a problem with the printer being offline.
Try to perform a hard reset on the printer. Unplug the power cord from the back. Leave it out for 30 seconds and plug it back in.
Are you connected USB or wireless?
**Click the KUDOS star on the left to say 'Thanks'**
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.
Similar Messages
-
Why cant i restore my iphone and why does it keep turning off and on by itself
hello all
i just would like to know why my phone keeps turning off and on by itself
and why i cant i restore it on itunes
many thanks
alWhat worked for me, is going to the camera app, switch to video, turn on flash, and record. Let the phone record for about 10 minutes. (your phone will probably keep reseting itself) but that is okay, let it reset, and go back the the camera app and repeat. what you are supposed to do is let the phone sit there and wait for the back to feel sort of hot. stop recording at about 8 minutes and plug your phone into itunes, it should be charging, and once you do so you can then set your phone into DFU mode. This might not help you, or it will. I just fixed my iphone today, that had the same problem as you. so keep trying and it will come back to normal again! Cheers!
-
Officejet 6500, How do I turn the printer from off line to on line?
I am stuck, cant get the printer to print because it say's it is offline. I know this cant be that difficult but I am not that smart with the computer stuff.
This 'Printer is offline' Message Displays on the Computer and the Printer Will Not Print document may offer some help.
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you. -
1) How do I use Cloud? I mistakingly use itune match and made copy of all I already had in tunes! 2) how do I get rid of all the copys? 3)how do I get the money that keeps disappars from my account?
I got into a similar situation last night trying to enable wireless on my already configured wired my Time Capsule. It was getting the same or very similar 169.xxx IP address for itself.
I found that I had to change ( I suspect it was restore my previous setting ) the Configure IPv4 item under the Internet Tab in manual setup of the Airport Utility.
It appeared a "manually" and I changed it (back?) to "Using DHCP".
That combined with Connection Sharing: Off (Bridge Mode) lets the upstream router that connects directly to my Cable modem be the DHCP server for the entire network.
As everything had worked fine for weeks until I enabled wireless it seems that the Configure Ipv4 parameter was reset either by me mistakenly or by the updating o f the changed settings. Frankly I' quite sure I didn't change it accidentally (famous last words)
Other combinations may aslo work, but this works for me. -
I have Yahoo as my default search engine. When I enter through FireFox the display comes up as a line display instead of the standard Yahoo Screan with photos etc. I need to know what is causing this to happen and how to change it back? when Yahoo is accessed through other browsers this is not a problem. Any suggestions?
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes -
So my imessage started sending it from my e-mail so i deleted my email but then it wouldn't connect to my phone number. So i resigned into my e-mail and it says my password is incorrect. I then changed my password and it said it again. So i made a new apple account and yet again it said my password was incorrect. Yes I remeber it and th caps lock wasnt on.
Restore from backup. If the issue continues, restore as new.
-
About once a week to two weeks I receive notification through my anti-virus that this file has been changed. It appears to be part of Firefox. What is it and what does it do?
Thank you.See this thread for a similar issue:
*[[/questions/878063]] -
How do I change the printer from offline to online?
how do I change the printer from offline to online?
Hi,
Please use the following tips/instructions to fix:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02221706&cc=us&lc=en&dlc=en
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. -
the computer is connected to the printer but the printer says it is offline. how do i turn the printer online?
All I know is that you have some kind of MacBook.
Not enough to frame a question, let alone an answer -
HP PhotoSmart 6520, Printer offline, Wireless printing from Windows 8.1 and others
My parents own an HP PhotoSmart 6520. They have 3 or 4 computers. 1 Is connected to this printer via USB cable. 3 Are "connected" over wireless. The printer has the latest firmware updates according to checks from the printer front display.
Problem is this:
1) When first starting the printer, and the printer gets on the wifi network, all wifi-available devices can print to it over wifi. We are also able to browse to the printer config web pages to see status, and change configs as needed.
2) After about 5 minutes of printer inactivity, all wireless clients can't print to the printer to print, and can't connect to the printer's web page. (The printer appears to be offline to each OS that uses WiFi to get Internet access.
3) If we visit the printer control screen, physically attached to the pinter, find the network configuration, and choose to "turn off" wifi at the printer, then after off, "turn on" wifi and see an IP address get assigned, then all WiFi machines can print to the printer over WiFi. However, after 5 minutes, again, the printer is offline. No matter what or how much each WiFi-based machine sends to their printer queue/spool, the printer remains offline.
4) If the USB-connected machine prints to the printer over USB, the printer once again becomes available over the wireless network.
The work-around is terrible. (Cycle WiFi access every time they need to print from Wireless devices.)
Things we have tried:
1) This is running the latest firmware according to the WebService section request to check for upgrades. They are on the latest according to the results. (no help)
2) DHCP was the initial config for network settings. I moved to a DHCP server configuration with static IP served by printer MAC address. (No help)
3) I switched to totally static IP address, thinking it might be a DHCP lease-time/renewal issue, or custom vendor string issues or bug. (no help)
4) Enabled/Disabled IPv6 even though they are on a NAT-ed network with only IPv4 support. (no help)
5) Visited printer config with web broswer, and change energy saver setting from "5 minutes" to "15 minutes" because the ~5 minute window seemed like an approximate time limit. (No help)
6) Enable/Disable other settings through the web and restart the printer. (No help.)
7) Suggestions listed here: http://support.hp.com/us-en/product/HP-Photosmart-6520-e-All-in-One-Printer-series/5169038/model/516... (No help)
In testing this, with static IP or not, from other machines, when we can print over WiFi to the printer, the IPv4 address is ping-able from peers on the network. After ~5 minutes pass, and the pinter goes "offline" there are no ping replies to the static or other IP address assigned to this printer. By all accounts, when the printer is "offline" it really is no longer on the WiFi network. Meanwhile, oter devices can ping each other. (All computers, smartphones, tablets, etc can all respond to ping.)
None of the other devices suffer from dropped access to the WiFi and Internet.
Suggestions?
I do not have access to this right now, but I can walk my parents through whatever steps are needed to resolve this.
Thanks!
P.S. Other things tried:
http://h30434.www3.hp.com/t5/Printer-Networking-and-Wireless/If-your-printer-drops-off-your-network/...
1) When online, generating report, reports online
2) When offline, report reports that it is still associated with access point
3) Printer is about 2 feet away from the access point it is communicating with and has max-bars showing signal strength.
4) Channel allocation for WiFi was selected based on least used channel, and works very well for all other devices on this channel.
5) There is only one accesspoint with the name it associates with.
6) The only options for power-saving "auto-off" we see via web pages from printer are: 5 minutes, 10 minutes, and 15 minutes, and changing to 15 minutes does not allow the printer to remain online for 14 minutes -- it still goes offline to the network after ~5 minutes -- even agfter changing this settings and power cycling the printer.
7) No wireless extender is being used.
8) We tried static IP, Dynamic IP, and statically assigned DHCP served IP.
Once printer is "offline" when visiting printer to tell printer to disable WiFi access, then re-enable it, all machines with items in their printer queue/spool *immediately* de-queue/de-spool their printer jobs to the printer.
This is the closest description: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Photosmart-6520-goes-off-line/td-p/324... Where is that patch?Hi @TheSynAck,
I see you are using a Hot Spot, I believe we have found the reason for the connectivity issues. There may be a setting that needs to manually configured for the Hotspot to 'allow' your printer access. Also, hotspots may have limitations and restrictions that may cause connectivity issues.
Take a look here: Setting up the Printer as a HotSpot, it shows a Laserjet but the same steps apply.
Keep in mind that Hotspot connections are 'best effort' connections due to the issues of inconsistencies within the connection. They are not routers. Therefore, you may experience issues in the future when using the Hotspot for your connection. Usually a powercycle or hard reset of the HotSpot will resolve such issues.
I would not recommend getting another Hot Spot as the connection is not guaranteed, you could however try a Wireless Router if you are looking to upgrade anyways.
With the PS 6520 you also have the ability to print using the HP Wireless Direct printing option. Please click on the link below to get started:
HP Wireless Printers - Printing with HP Wireless Direct
I hope this gives you a better understanding of the intermittent connection issues.
Thanks again,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping! -
How do you turn your outgoing mail server to online vs offline?
How do you turn your outgoing mail server to online vs offline
I had this problem too but I fixed it today. I have been unable to send emails with two of my 4 accounts.
Go to the mail menu preferences.
Click on account in question.
Select the outgoing SMTP mail server (the one offline), this has a drop down list, click on the edit server list.
Click on the advanced button.
Make sure use default port is checked.
Make sure SSL is unchecked (unless your provider requires it, mine does not work with it checked).
Have authentication set to password.
User name should be your email address for that account.
Make sure correct password is entered (for some strange reason my password box was blank on this account).
Push the ok button.
For me the SSL box was checked and the password was missing. This is strange to me considering I have unchecked the SSL Box on the mail preference advance page. Also, I went through the complete set up account when I first created the account, why was my outgoing server password box empty?
I hope this helps.
Here is a link to some visual aids with the steps from my ISP
http://support.knology.net/content/smtpauth/smtpredirect.cfm -
I just got a wireless printer and we followed the directions on how to hook it up to the iPad. Somehow it seems as if we hooked it up to the wrong printer. How do we disconnect this printer from the iPad so that we can connect the correct printer?
AirPrint finds any air print enabled printers on your wifi network, and won't find any printers that are not. So if you print from, say, safari, and it finds that printer, then that is your printer. It may have a different name than you were expecting.
Turn the printer off, and see if the print job still sees the printer. That will confirm that the one it sees is yours.
What happens when you send the print job?
If you are sharing a wifi network with others, and one of them has a AirPrint printer on the network, you will see that one. There is not way to have it forget one, so you will need to know your printer from the other printer, and select the right one. -
My wireless printer keeps going offline--how can I "stabilize" the connection"
my wireless printer keeps going offline--how can I "stabilize" the connection?
This question was solved.
View Solution.Hello gerrie,
What i would do is Power cycle the printer and the router as well
-basically having them turned off for about 10-15 seconds
-and then powering back the router back on wait for all the lights to turn on completely
-and after that is back up and running i would turn the printer back on and re-establish the connection between the printer and the Wireless network
I am an HP employee.
__ if this Solution has helped Please Mark as Resolved and feel free to Provide a Kudos__ -
How do I use AirPort Extreme to be able print from my MacBook Pro AND a PC. If I connect printer into AirPort, I can only print on laptop. If printer is connected to PC hard drive, I can only print on desk top. How do I configure this to make both print?
If you have not already done so, your chances will really improve if you....
1) Connect the printer to the USB port on the AirPort Extreme
2) Download and install Bonjour Print Services for Windows on the PC -
How do i uninstall a printer from my macbook pro ?
how do i uninstall a printer from my macbook pro ?
Open Print & Scan preferences. Select the installed printer in the list. Click on the Delete [-] button below the list.
Maybe you are looking for
-
How do I format my external HD to use with iMac?
I have an external HD by Maxtor that I have used with a Windows computer. I am changing to iMac and want to use the same drive. I have transferred the files on it to my iMac successfully. But now I can't clean up the drive because everything is "read
-
I can no longer edit album or song information in iTunes. I right-click on the album (or song), and the window opens with "get info", "rating", etc., but none of it operates. It won't get or save album art, anything. What have I changed to make it al
-
Aperture 3 hanging when working with 120,000 image library
I love Aperture. Have used Aperture since v1, now on 3, Snow Leopard 10.6.6. MacPro 3.0 with 20GB RAM and four 7200 3TB HDrives. Shoot a Nikon D3 and others. I have a big referenced library running internally on Drive 2, images are internally on driv
-
Poor image quality when sending via Mail?
This is a new problem for me, yet I'm doing the same thing I always have... Previously, I could "Email" from iPhoto, select an image quality and size, and have it appear correctly as an attachment in a new message, with appropriate quality, with a su
-
Apps wont download. music didnt transfer. suggestions failed
My iPod lately has not allowed any purchases to download. It kept telling me log on to my iTunes store on my computer and the apps will then appear. I did this. Even tho I was already signed on. No changes. Apps didn't appear. So it then told me down