How in the world do I download your product if I've already paid for it?

This is crazy that I have to download a trial and then "buy" it again. I don't want to "try" it and I don't want to "buy" it again. I've already purchased it. There is no option for me to download it.

I don't have the CC desktop app, i purchased my membership over the phone as there was an issue preventing me from doing it online.
I received an email shortly after with text saying that payment has been received and an order number.
There was then instructions :
Sign in to Adobe.com with your Adobe ID to access all of your Creative Cloud apps and services.
Select "Desktop" under "Apps" to install the app you need. The Creative Cloud app will be installed automatically if you don’t already have it.
Use the Creative Cloud app to find information about updates, view release notes, connect with community and manage synced files.
When i sign into my Adobe.com account i can't install any of the apps, i can only d/l trial or buy them. Its as if my account doesn't know that i have paid for my membership.
I appreciate you trying to help above vet i can't do any of the suggestions you offered.
I can't see a "license this software" tab and i don't have the CC app.
Do you know what the problem would be using the above info???

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I downloaded Mac OS X Lion and when I go to install, it says file cannot be verified, may have been corrupted during download. How do I determine if it is corrupt and how do I get a clean copy of Lion, since I have already paid for it?

I downloaded Mac OS X Lion and when I go to install, it says file cannot be verified, may have been corrupted during download. How do I determine if it is corrupt and how do I get a clean copy of Lion, since I have already paid for it?

Download again, move the existing file out of the applications folder first.

How in the world do you reset your security questions? I set mine up a long time ago and do not remember them at all. Please help.

I set my security questions up a long time ago and I recently just tried to purchase something In an app and it asked me my security questions which I have not one clue what they are. I just need to know how to reset them.

http://support.apple.com/kb/ht5312

HT1725 Can you re-download a song that you have already paid for??

I just downloaded a song but when I play it back it stops half way through. I dont know if the internet cut out at that point, but is there any way to get the song back when its already been downloaded??Itunes wont allow you to buy the same song again(annoying!) and as I am not technically savy I could do with some help!Suggestions anyone??

Downloading past purchases from the App Store, iBookstore, and iTunes Store

So I forgot my restrictions password... How in the world do I reset it???

So I forgot my restrictions password... How in the world do I reset it???

Hello Han513,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Understanding Restrictions (parental controls)
http://support.apple.com/kb/HT4213
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I am running osx version 10.6.8 with safari 5.0.5. recently i ran one of those recommended upgrades and now Safari continually quits citing .WinASOEasyTweakVKey.Gen.tmp plug-in. how in the world do i combat this issue? thank you!

I am running OS X, version 10.6.8 with safari 5.0.5. recently i ran one of those recommended upgrades and now Safari continually quits citing .WinASOEasyTweakVKey.Gen.tmp plug-in. how in the world do i combat this issue? thank you! I have reset Safari several times.
Another new problem is Firefox telling me, when the e-mail window is open, that the window must run in 32 bit. The window is then disabled and then i have to restart Firefox.
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You’ve been infected with the “Flashback” malware. See this Apple support document:
About Flashback malware
Back up all data, if you haven't already done so.
From the menu bar, select
 ▹ Software Update
to install the latest Java update, as well as any other available updates. That should clear the infection in most cases. You must update to the latest version of OS X 10.6 or 10.7 before you can install the Java update.
The removal tool runs automatically in the background and is then deleted. Don’t look for something to click. If the malware is removed, you’ll be notified.
After you’ve secured your system — not before — change every Internet password you have, starting with banking passwords, and check all financial accounts for unauthorized transactions.

I am trying to download a font I've purchased previously (in 2006), but when I click the Download link in My Orders, I get a message that I have no downloads. How do I download a font I've already paid for?

I am trying to download a font I've purchased previously (in 2006), but when I click the Download link in My Orders, I get a message that I have no downloads. How do I download a font I've already paid for?

Ericsvaren please make sure the date range selected is sufficient to include the order for your font. I would also encourage you to make a local back up in case you need the font again in the future. You can find more information on how to download purchased software and fonts at Find a download link on Adobe.com.

I purchased tv episodes on apple tv and had to delete the episodes to make room for me to be able to download other stuff. Now I want to watch those episodes I already paid for again. How do I re-download those episodes without being charged again?

I purchased tv episodes on apple tv and had to delete the episodes to make room for me to be able to download other stuff. Now I want to watch those episodes I already paid for again. How do I re-download those episodes to my apple tv without being charged again?

Welcome to the Apple community.
Assuming you are in a location that supports re-downloading of TV shows, you can download any purchased TV shows from the purchased option in the quick links section in the top right-hand corner of iTunes on your computer.

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I rented a few movies and downloaded them to my computer. Before they had been viewed, I updated my iTunes software and the movies were no longer in my library. How can I access the movies as I have already paid for them?

Try here > iTunes Store: Transferring purchases from your iOS device or iPod to a computer
iCloud doesn't support movies...
iCloud backs up your:
Purchased music, TV shows, apps, and books
Photos and video in the Camera Roll
Device settings
App data
Home screen and app organization
Messages (iMessage, SMS, and MMS)
Ringtones
From here > Apple - iCloud - Store and back up your content in iCloud.

I recently updated my ipad from my home computer and lost all the music that i had downloaded directly to my ipad. how do i get the music i already paid for back?

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Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT201272 Before backing up my old iphone4 I traded it in for an iphone5. All of the apps I purchased I had no problem retrieving from itunes with no charge but I can't download music that I have already paid for that was not backed up w/out paying again.

Before backing up my old iphone4 I traded it in for an iphone5. All of the apps I purchased had no problem downloading to my new phone from itunes with no charge, but I can't download music that I have already paid for that was not backed up w/out paying again. How can I get these songs to my new phone without having to buy them again?

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HT201272 My computer was acting up so i had to restore it and i lost everything. how do i get the songs back that i already paid for?

My computer was acting up so i had to restore it and i lost everything. how do i get the songs back that i already paid for?

The easiest way to get back missing items? Restore your whole hard drive with all your irreplaceable things like photos in about 20 minutes from the backup clone you make on a regular basis.
Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud and iTunes Match Availability by Country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
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I updated my iPod to ios7 but now I have none of songs that I've already paid for on the ipod, but they are still in my PC. How can I reload them on the ipod?

I have just updated my ipod to ios7 and thought my music content was backed up in the process, but find all of the songs that I have already paid for in the past are missing from the ipod. They are still on my pc, but I don't know how to transfer them to the ipod. Any help will be much appreciated.

Either redownload them directly to the iPod by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
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iTunes: Syncing media content to iOS devices and iPod

How do you load microsoft office with your product key number?

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I connected my iphone to my computer, and somehow my apps downloaded to itunes, and erased from my iphone, i re-uploaded them to my iphone and now all the game data is missing, including extra levels that i have paid for.

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Hello johnohuk,
Thanks for the question. It sounds like most of your music was purchased from the iTunes Store. If your country supports iTunes in the Cloud, you can download your past purchases using this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M.

How in the world do I download your product if I've already paid for it?

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