How is PeopleSoft Application made !

Hi All,
I have a very basic question
1. If someone wants to use a peoplesoft application for his CRM needs is this application made from scratch is it developed or peoplesoft applications come as a redy package and one just has to customize it according to his needs.
2. What areas of Business is Peoplesoft currently used in.
3. If there is a particular screen for e.g a Page in Peoplesoft the field names will be what the company provides with its bundled package or one can customize the field names.
4. Where does the Data comes from in a peoplesoft application is it connected to any Database or it has its own database. If yes which is the Databse that is widely used and is compatible with peoplesoft applications.
5. If there is a QA team in an organization what is the scope of Testingin testing a peoplesoft application.
I hope some one of you can please give me a answer on this soon need it urgent.
Thanks in advance.
Edited by: user11239302 on Jun 8, 2009 1:25 AM
Edited by: user11239302 on Jun 8, 2009 1:26 AM

Well, I cannot understand the urgency regarding such questions.
Anyway,
1. Depending of the needs, Peoplesoft CRM could be ready to use as it is delivered. Some customizations could be done if any specifics needs are not covered by the standard Peoplesoft features. Depending if the business wants to work as it is designed by Peopelsoft, or if the business wants to keep their way of work and consequently change Peoplesoft standard behaviour.
2. Not sure to understand what areas you are looking for, but CRM, HRMS, FSCM, EPM... are some business areas covered by Peoplesoft products.
3. Customizations should not touch the core of Peoplesoft code. If you need customization, develop your own code and field on top of the Peoplesoft objects, you'll realize how it is benefits and how many time you'll gain if Peoplesoft upgrade or Peoplesoft bundle installation take place later on. Never change Peoplesoft standard objects is the first rule of Peoplesoft dev (there's maybe few exceptions).
4. Scope of testing a Peoplesoft appl ? It is wide scope and depending what business you are working on, etc. But the QA team should take care about the rules of customization as I said above.
Nicolas.

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