How much is the X1 box? and installation in my area?

or do I have to call or chat with a CSR? for an HD box and SD box.

That's really hard for us to answer because Comcast's pricing does vary across markets. It is best you contact Comcast for pricing in your market.
I call tell you when I switched to X1 two years ago, my bill did not change very much. In fact it may have gone down just a bit. But it is important to note that I didn't add or drop any services when I made the switch.
Pharrell wrote:
or do I have to call or chat with a CSR? for an HD box and SD box.

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