ITunes loads but I cannottype into the search box and all download menues are black. I downloaded several times the latest software. Completly uninstalled McAfee. Nothing helps.

Itunes lo but I cannot type into the search bos. In addition a dropdown menues are black. Downloaded the latest iTune software (several times). Uninstalled McAfee security. Nothing seems to help. I used iTunes for several years...

After using Macs for a number of years at both school and work, I finally ordered an iMac G5 of my own. When the DualDiscs came out I bought a few because I wnated all the content I could get. Attempting to play them on my iMac at work however, proved problematic. The audio side would spin for a few seconds then eject. I was slightly annoyed, but settled for playing the DVD audio versions of the albums as I worked. In my car stereo, the audio would work, but any other player it would not.
When my personal iMac came, I expected the same problem- only the DVD side would play. Imagine my surprise when every DualDisc I attempted to rip (Switchfoot, Bruce Springsteen, Rob Thomas, Ben Folds, The Wallflowers, Oasis, David Gray) in iTunes was read and successfully ripped.
So I wonder this- is it as much a problem with older Superdrives not being able to read the thicker discs as anything else?
Or am I an anomaly

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I am running Windows XP, SP3. I have tried to run Firefox 4 several times but it doesn't work properly. The main page comes up showing the logo, below that is the search box, and below that is another box with nothing in it.

I am running Windows XP, SP3. I have tried to run Firefox 4 several times but it doesn't work properly. The main page comes up showing the logo, below that is the search box, and below that is another box with nothing in it.

The external DVD/CD Writer will Not appear on your desktop when you attach it to your iMac. It will appear in "Finder", which is in your Dock.
Hope this helps

Who Decided to Combine the Search Box and Address Bar?

A very wise person once said:
"Make everything as simple as possible, but no simpler!"
That fundamental rule of design has been volated with Internet Explorer 9.
I've been using IE9 for about a month now, trying to get used to all the new things. Performance-wise it's nice, and the changes to security are welcome. Okay, so the color-management is half baked, and it still has its problems, but I guess
it's an improvement.
But what idiot decided to make the search box and the address field one and the same?
You think I'm being petty? Go try to research what a particular file is - for example, go see if you can find info on "bib.dll".
It wants to make it into a URL. It's not a URL. It may LOOK like one, but it's a name, honest!
Putting quotes around it doesn't help. Maybe I'm missing the advanced syntax it takes to get such a thing to be a search term instead of a URL. Even if so, how is this an improvement or simplification? It's certainly not intuitively obvious how
to force a search, short of dredging up a link to Google and typing info in there directly.
Doing a search and typing in an address are two FUNDAMENTALLY DIFFERENT THINGS.
And hey, it's not a big deal that you can no longer see what it was you searched for, and maybe even edit it and search again. No, because now the search engine pages have to waste space to put up a box showing what you just searched for, since it's
now GONE out of the address field.
How does stuff like this pass a design review?
And to think the Microsoft Engineers worked extra hard to take it out.
You Engineers at Microsoft need to take the product back from your moronic marketing people and make it actually work right.
-Noel

Ed, with 36 years software engineering experience, I know the difference between the difficulty of adapting to change and when something just isn't right.
This isn't right. Ever hear the phrase "apples and oranges" to describe two things that don't go together? That concept fits well here.
You say that thinking along the lines of "you no longer had to think about which box you want to type into" helped justify the change.
Is there something wrong with thinking? This is akin to saying, "you no longer had to think about which nozzle at the gas station to fill your tank from".
Diesel doesn't work in a gas engine. Nor does the water from the garden hose.
You say "both methods of typing work in the one box". But they don't, logically! Did you actually read this thread?
Is there something wrong with logic?
Alas, what the simple users of the general public want and what experienced computer users need are clearly two different things, and it's clear looking back that this move simply marked another step in Microsoft's clear intent
to walk away from making serious computer operating systems that actually
work. Windows 8 is testament to that (and don't tell me you haven't noticed all the negative response). Other such things include Windows Search - which is designed to be unable to actually do an exhaustive search... Even going
back as far as hiding file extensions by default. And don't get me started on the use of telemetry to justify deprecating such things as Windows Backup.
Do you understand the difference between leading and following? Which, as a concept, would you say is better? You need to stay the hell away from trying to emulate what Google does. You can do better! If you want a different
example, follow Firefox - it still has a search box. Even Apple - known for dumbing things down to the level of the family dog - stil puts a search box in Safari.
I don't mean to be critical of your response, Ed, but this is a good example of "the operation was a success but the patient died".
Thank goodness there are 3rd party developers who are struggling to put back functionality Microsoft keeps removing. But then Microsoft removes the APIs they use. That's not going to keep!
P.S., Watch the film "Idiocracy" some time.
-Noel
Detailed how-to in my eBooks:
Configure The Windows 7 "To Work" Options
Configure The Windows 8 "To Work" Options

I recently had to get a new windows computer, old one crashed. My tech guy got all my itunes library over to the new one, and all my songs are there. However, some won't play and ask me for the password for the apple id they were purchased under. 2 of the

I recently had to get a new windows computer, old one crashed. My tech guy got all my itunes library over to the new one, and all my songs are there. However, some won't play and ask me for the password for the apple id they were purchased under. 2 of these ids are obsolete and I have no access to those accts. The songs all played on my old computer without prompting me for a password.
Any ideas how I can get around this hassle and get them all to play? We're talking about 800 songs that are being obstinate. The new computer is authorized under my "new" Apple id, which I have used for years.

Downloading past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Movies currently available in the USA only. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list, or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.

I have a new MacBook. I want to put my iTunes on it that I previously bought. The solution is to authorise the Mac by going on the Store and authorising it. I press the store link and all I get are products and no link for authorisation?

I have a new mac Book. I want to put my previously purchased itunes on it. The support page says to authorise the new Mac by going into the itunes store and then authorise. I click on store and all I get are products with no link. Can someone advise where the authroisation link is please?

I don't know why but after about an hour the tool bar you rferred to came on its self jsut as the support solution and you have advised and it is now working, but the toolbar just disappears and that is why I could not find the link or correct store link. Weird! But thanks, Gordon

When I begin typing in the upper right search box, after a few letters are typed, a menu drops down with choices. When I click on a choice it doesn't appear in the search box and I have to type everything myself.

When I use the search box on the upper right and begin to type a word/words when the menu of possible choices appears and I click on the one I want, nothing happens. It doesn't automatically put it into the box like it used to and I have to type everything out.

Didn't work for me. Got the drop-down but still won't transfer to Google box.

The search box and non-US english characters?

Anyone know how to make the search box work right with non-US characters? For example lets say I wanted to search for an U with an umlaut (Sütterlin). If I type the ü it gives me every word with a U in it.

Same here.
The icons are grayed out. And the search text box won't take a click.
The rest of the app seems to function normally.
Restarted. Trashed the prefs and caches. So far, still won't work.

Only Yahoo and Bing appear in the search box and the Search engine manager only shows them too.

No matter what I try, only Yahoo and Bing search engines appear in the search box top right on Firefox. The Search engine manager only shows these two engines as well. I want to add Goggle and have not been able to. The default restore in the Search engine Manager is "Greyed out". What can I do to fix this ?

If those search engines are also missing in the searchplugins folder in the Firefox program folder (C:\Program Files\Mozilla Firefox\) then a (re)install should restore them.
If they are present then try to delete search.sqlite and search.json in the Firefox Profile Folder.
* http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Unable_to_search_or_add_new_engines

Mail in Mavericks is a disaster for me. Mail opens VERY slowly and cannot be deleted. I can move copies of messages to On My Mac but the original stays in the In Box. Scrolling works then it doesn't then it does. I tried every advice here; nothing helps.

I've read and tried all the solutions proffered to others about Mail in Mavericks and scrolling issues as well. They either are not applicable (hard drive seems fine; is less than half full; permissions have been repaired; Disk Utility finds no hard drive issues) or don't work (rebuilding, removing envelope files and re-importing, removing various preference files).
I have about 200,000 emails in four In Boxes. Prior to Mavericks this was not a problem. I have tried to remove them in case that helps but when I move them to a new folder in "On My Mac" the new folder is (very slowly) created but the original messages stay in the In Box as well. I went through one box and deleted over 52,000 messages -- or so I thought. When I closed mail later, I got a message saying the messages could not be moved to trash. They are in the In Box now.
Maybe the problem is not Mavericks, but it started when I upgraded, and except for scrolling, which has been problematic elsewhere as well but no where more than in Mail, everything but Mail seems to be working ok.
Are other people having problems to this extent? I can wait a little while for a fix but I get over 2,000 emails a day (yes, a lot of spam) and I don't think I can go on in perpetuity without the ability to delete messages. I've used Apple Mail since its inception and would prefer to keep it but may be forced out.

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
While logged in as Guest, launch Mail and set up one of your IMAP accounts. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

My Ibook G4 is typing the letter O in the search box and URL box and will not stop-How can I fix this?

My ibook G4 today started typing the letter o continuously all by itself and will not stop.It just keeps
Typing the letter o and I cannot get it to stop.
Please I need some resolution to my issue.

Possibly a stuck key or maybe the smc/pmu needs reset. See these links.
http://www.techsupportforum.com/forums/f65/urgent-spontaneous-continuous-macbook -pro-enter-key-repetitions-160425.html
http://www.wikihow.com/Temporarily-Remove-a-Key-from-a-Macbook
http://www.ifixit.com/Answers/View/128016/Keyboard+on+Permanent+Repeat+-+stuck+k eys!

[DATA LOSS] I closed the Tab Groups and all my tabs dissapeared. How can I recover the tabs in Firefox 26? Would you please just delete this feature?

Thank-you in advance for reading all of this.
A slip of the mouse in trying to return to the left-most tab caused the tab groups feature to take over the window. I completely failed to comprehend what I was looking at and closed the thing by clicking the x because I damn sure didn't want what I was looking at. Undo close group? Of course not, I didn't want a group in the first place. Hey! My tabs are completely gone now! So in just a few steps all of which seemed innocent, I have lost all but ten of the tabs that were open, and those were only the most recent ten (and actually older tabs would have been more valueable than newer so insult on top of injury).
I don't think increasing the number of undoable tab closures is the answer. I think getting rid of the tab groups feature all together is the best way to go. I seem to have lost all the tabs I had open, irretrievably, and some of them had been open for WEEKS so they can't be reopened from history.
The tab groups feature is a data loss bug. Please remove it from the UX completely. If you have to figure out a way to grandfather people who actually have a tab group, fine but don't further vex me with it, please.
The reason this catastrophe has occurred is that your feature, was so discoverable that I activated it by mistake, and the UI after that had to be learned on the spot, yet was too complicated to learn. You really should withdraw it until you can figure out how to keep the UI for it from causing data loss such as I have experienced this morning.
Also, there may be other questions on this feature which are from a certain point of view the same as this one. It's hard for me to tell for sure. None of them had a true resolution so that's why I posted this one, also I'm seeking a specific fix, removal of the offending feature.
Why remove the feature? Because if I allow in my discussion the possibility of retaining it, it will stick around in its present and dangerous form until your team is done bikeshedding the new form it should take. Instead I want you to delete the feature and then require its champion to convince you that a new incarnation won't cause data loss before you allow it back in.
Fellow users, if you know of a way to recover all 50 lost tabs from an "undo close tab group incident", I would be grateful for that advice, but I would still believe the feature should be deleted. Some of the tabs have been retained for months so digging them out of the history is not practical.

I am not 100% certain but I am fairly sure development of this tab feature has ceased and it is likely to be deprecated. I am even less sure what the replacement will be.
Thus forum is not the place for discussing development issues or feature requests. (Developers do not use this site)
*You could comment using feedback <br /> https://input.mozilla.org/en-US/feedback
*Or try to find a developers forum or mailing list <br /> http://www.mozilla.org/about/forums/#general-development
I have not tried this and am not even using Windows at present but the tabs groups are stored as entries in the sessionstore.js files. Firefox has such a file plus sometimes numbered copies and a backup copy. Firefox will have re-writen these files but I suppose there is a posibility the Windows OS may have kept copies.
* see http://windows.microsoft.com/en-US/windows7/Previous-versions-of-files-frequently-asked-questions
* http://kb.mozillazine.org/Sessionstore.js Note the files are kept within the Firefox Profile
** Firefox Button -> Help -> Troubleshooting [open profile] (or some thing similar) is one method of locating the profile.
Find and backup any current sessionstore.js file. Consider also bookmark or otherwise recording anything you have open. Now find any previous versions and try putting them in Firefox's profile before restarting it.

I've just bought a MacBook Pro The system won't recognise the serial number even tho I've typed it in carefully several times The helpline is closed Any ideas?

I've just bought a MacBook Pro The system won't recognise the serial number which I've copied very carefully several times from the underside of the computer
The helpline is closed Any ideas? I don't know what the operating system is - how do I find that out?

What are you trying to do?
The operating system can be found by going to the Apple menu and selecting "About this Mac"
Under "Mac OS X" should be the Version 10.6.x, clicking Software Update will update the operating system via the internet.

HT4137 i just updated om phone from 4.3.1 to 5.1 thru i-tunes and all my songs are there, how do i tranfer the songs back to my i-phone?

i just upgraded the version of my i-phone from 4.3.1 to 5.1.1 did the whole back up thing,a nd all my songs were backed onto my lapptop, thru i-tunes , and now since i no songs on my i-phone i was told i have to go back and transfer my songs back onto my phone. I went back into i-tunes and unkess it literally says transfer songs to phone, i have no idea what to do. I am totally and completely lost. HELP

Your music should be in your iTunes library, and you should be able to sync with iTunes to transfer you music back to your phone. To do this confirm the following:
On the summary tab of your iTunes sync settings you have checked "Sync only checked songs and videos"
In your music library you have checked all the songs you want to sync to your phone
There are no exclamation points next to any of the songs you want to sync to your phone
You have authorized your computer for all Apple IDs for purchased music you want to sync to your phone (in Store>Authorize This Computer)
You have checked "Sync Music" on the Music tab of your iTunes sync settings
When everything looks correct, sync your phone.

I downloaded firefox for adroid tablet from the app store and all I get are horizontal lines on home page, no text. Should I uninstall it?

Some sites work but home page is only streaks of color no text in the body of page. Address is ledgible and a few other items like icons.
Should I uninstall and then reinstall?

Hi oneLmicheLe,
Thank you for your question, I understand that you have downloaded Firefox for Android and that there are some issues with the display.
Yes, please reinstall Firefox for Android from the Google Play Store. Did this help?

I got an iphone 3. I backed it up. When I plugged in the other iphone 3g none of my data transferred. I plugged in the old one and all data is wiped from there too. Where the **** is my data??? my 3gs

I backed up my iphone 3gs and had the intention of transferring the data to another iphone 3gs. Nothing imported and the old phone is wiped clean. Where is my data?

You can not access the backup directly.
Did you restore your replacement from this backup?
If so then you already have everything in the backup on your device.
If not, you can wipe the device and restore from this backup:
Settings > General > Reset > Erase All Content & Settings
What is it you are worried about losing that isn't already on your current device?

ITunes loads but I cannottype into the search box and all download menues are black. I downloaded several times the latest software. Completly uninstalled McAfee. Nothing helps.

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