How to approve conent from workflow queue ?

Question

Any idea how to approve content from workflow queue when user is not reviewer or authorized to take action of current workflow step. ?
how we can modify the user permission on content for approve/reject content from workflow queue when content is not in workflow queue of current user ?
Or How can user take workflow action on content when content is not in workflow queue of user ?

Answer 1

Any idea how to approve content from workflow queue when user is not reviewer or authorized to take action of current workflow step. ?OOTB this is certainly not possible. By installation of a workflow you intend to automate a business process; i.e. the situation you are asking about is exactly what you want to prevent. Therefore, the initial question should be: do we want to automate this process and if so, is WebCenter Content the right tool to do it (note that WebCenter Content is not a BPM system!).
The world, however, is not black or white - sometimes you have to use the tool that you have. In WebCenter Content, there are certain situations which cannot be meet by the OOTB design, but their customization is relatively easy. Some of them is described in the manual: http://docs.oracle.com/cd/E23943_01/doc.1111/e10978/c05_workflows.htm#CIHCHJEA or http://docs.oracle.com/cd/E23943_01/doc.1111/e10978/c05_workflows.htm#CIHGIDGB
The basic idea is that will use workflow step events (entry, update, exit) to implement additional logic (like adding a reviewer or auto-jump to an escalation/special treatment step on certain conditions). This might also require GUI changes - e.g. if you want to enable a reviewer to delegate his or her role to a third person.