How to assign an Auto created ticket from Printer supply level (My ticket Rules)

The percentage sign my be what's messing with you - that is a common (nearly universal) variable symbol. The simplest way is to add a new ticket rule, that looks a bit like this:

Here my goal: i want to auto assign with My Ticket Rules all the ticket auto created from Monitors & Alerts Printer Supply Level, 
Printer Supply level config:
condition: is < 2%
Applies to: Printers
Email: uncheck
Ticket creation : Check
Close Ticket : Check
Enabled: check
My ticket Rules config:
From email,App,Portal: checked
Match: any
Rules :
summary; 2%
Description: This ticket was created automatically
command #assign: [email protected] (that is an active user in spiceworks)
not sure what i do wrong?  am using 7.4.000.70
thanks for your assistance :) 
This topic first appeared in the Spiceworks Community

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