How to check if messages from plugin has reached Byd server

Hi,
The outlook plugin calls our inbound service interface in order to sync items from outlook to BYd server.
Normally all incoming messages to the system can be seen in sxmb_moni . Currently, i cannot see any message for our
inbound interface in sxmb_moni. But the plugin colleagues insist they have sent the message.
are there any tools which we can use to analyse where the messagesa are lost?
Regards
Nandini

Does the plgin call you inbound interface in ECC or the outbound interface in PI? If PI, and they are not using HTTP adapter, then you should be able to see the messages in Adapter Engine. Otherwise (assuming you exposed the inbound interface as a direct webservice for outside applications), if thy are not visible in ECC SXMB_MONI, then they never made it to the server.
VJ

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