How to createa CRM complaint as copy to ECC Billing document. is it

Hi Experts,
I have an issue. I want to create a complaint but I don't have a CRM billing. The billing is done only in ECC>
However, I need to create a CRM complaint with reference to ECC billing. I want to copy the billing data to complaint.
How to create a CRM complaint as a copy to ECC Billing document. is it possible?
Does the badi: CRM_COPY_BADI_EXTERN, copy the ECC billing to CRM complaint ?
Regards,
ahm

Hi,
May I know as to where have you found that note 1433238. Could you please give me the navigation path please.
Rgds,
Phani KV

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