How to delete / cancel a SC in transfer process ?
Hello all
We're on SRM 4.0 with SRM Server 5.0 SP08.
We found one older SC from august this year still being in transfer process. Of course today this one is no more required (because the user "solved" the problem by creating a new SC which could successfully be transferred to the backend).
So my question is: how to get rid of this old SC being in transferred process? I'm not able to change or delete it using the BBP_MON_SC transaction. Are there other ways? Maybe using function module BBP_PD_SC_STATUS_CHANGE? But what to set in parameter I_ACTIVITY?
Thanks anyone in advance.
BR
Renaud
Hi,
Other alternatives ->
1) The FM BBP_PD_SC_DB_DELETE deletes from persistent layer.
2) The FM BBP_PD_SC_STATUS_CHANGE with 'DELE' activity, marks as deleted and keep the document in the persistent layer.
According your needs, you will need to choose which one fits your requirement.
To commit changes to DB from BBP_PD_SC_DB_DELETE you will need to COMMIT WORK, cuz even the FM doesn't display any error messages in the e_messages table, the deletion task is not commited.
About the BBP_PD_SC_STATUS_CHANGE FM, you will need to inactivate the follow on document status in the CRM_JEST table to achieve the deletion with the FM i have mentioned...
For both FM's *DB_DELETE and *STATUS_CHANGE you need to create a ZFM or ZREP to write the COMMIT WORK instruction after the execution of the FM.
BR,
Disha.
Pls reward points for useful answers.
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