How to enable mail notification to user in selfservice form.

Hi All,
i am using ebs r12 12.0.6 OS: OUL5x64
i would like to enable the notification preference for a user using self service form but do not know where.
i did search in system profile for a particular user but could not find it.
here is the error
The notification with the ID of 66182 experienced problems when attempting to dispatch an email notification to the role USER_NAME. Subsequently the notification preference for the following users has been set to DISABLED. Please correct the issue and re-enable their notification preference.
i know that i can update using sqlplus but prefer the method using self service form.
please advise.
Regards,
Tom

Tom,
here is the error
The notification with the ID of 66182 experienced problems when attempting to dispatch an email notification to the role USER_NAME. Subsequently the notification preference for the following users has been set to DISABLED. Please correct the issue and re-enable their notification preference. See (Note: 412709.1 - Oracle Workflow Documentation Updates for 11i.ATG_PF.H.delta.5 (RUP 5)).
Regards,
Hussein

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