How to export file as ProRes (or best broadcast option) from PremierePro on PC w/ win 7

I am trying to submit a PSA to a local network and they want a digital download preferably as ProRes. I have not been able to find that codec as an option and see that it may only be available on a Mac. Time and money are both issues and I just want to get this done. If ProRes is not an option with Premiere Pro or Media Encoder, then what is the next best quicktime/mov option for broadcast? I don't know the difference between the listed option in MediaEncoder.
Any mindshare with steps to take and options would be much appreciated. Thanks for reading this.

..it seems even the bug fixes are only going to the cloud service software.
To expand on Mr. Jim's post...
Adobe Creative Suite 6 FAQ
http://www.adobe.com/products/cs6/faq.html
Under: "Upgrade eligibility, pricing, and purchasing options"
"Adobe will continue to make Creative Suite 6 available as a perpetual
software license, and will provide bug fixes and security updates
as necessary. All of the CS6 suite editions and individual products
continue to be available for purchase by Electronic Software Delivery
(ESD) on Adobe.com as well as through select retailers.
Volume licensing for these products is also available
through Adobe Authorized Resellers worldwide."
"We plan to sell Creative Suite 6 for use
on supported platforms indefinitely."

Similar Messages

Re: How do I file a complaint to Best Buy?

I need help!!!!!!!!!!!!!!!!!!!!!1
How do I start?? Simple is best!
#geedsquad #bestbuy
Geeksquad Service Protection Plan #{removed per forum guidelines}
10/23/14 - Started process for broken device at the Best Buy in Garner, NC - After NOT RECEIVING the shipping box from #ups, another trip to Best Buy in Garner, NC.
11/5/14 - Shipped broken device as PER INSTRUCTIONS
From 11/9 to 11/15 my son called several time with NO RESOLTION. He actually needs his phone FOR WORK!!
11/16/14 Theresa {removed per forum guidelines} - customer service rep - nice lady, spent a lot of time trying to get me answers. I felt she really wanted to help.
After over 1.5 hours on the phone NO RESOLUTION! A promise to call back - NO CALL BACK!!!!!!! NO RESULOTION!!! EMPTY PROMISES AGAIN
11/19/14 3:15 PM - Leon - customer service rep - HORRIBLE CUSTOMER SERVICE!
I ask Leon to get his manager on the phone (he said his name was Malcom). He would not get his manager to the phone and was a shining example of HORRIBLE CUSTOMER SERVICE!
11/19/14 3:36 PM - Cassandra - customer service rep - nice lady who quickly recognized she could not help and "bumped" me to another rep.
1/19/14 3:40 PM - Mira - HORRIBLE CUSTOMER SERVICE! Repeated every word I said trying to understand ENGLISH! I asked to be "bumped" up several times....finally she did.
11/19/14 3:45 PM - Ernie - Mira's so called manager (at least he understood ENGLISH). After 10 minutes of telling me I had the wrong information, Ernie informed that he couldn't help me and bumped me up.
11/19/14 3:59 PM - Bob - nice guy who took the time to read through the file, THEN informed me that there was no "active service" for this account. Bob then put me on hold and called Best Buy in Garner, NC. After talking to Best Buy in Garner, NC, Bob tells me that I will get a call back in 24 to 48 hours.
NO CALL BACK!!!!!!!!!! CALLED ENDED AT 4:51 PM ONE HOUR AND 45 MINUTES - NO RESULOTION!!! EMPTY PROMISES AGAIN
11/21/14 5:24 PM - Marchele - customer service rep. Marchele tells me that this is the responsibility of both #geeksquad and #bestbuy and then supposedly is going to transfer me to "someone higher", after waiting 10 minutes or so ....I was promptly hung up on!
11/21/14 5:46 PM Beverly - customer service rep. Beverly also is going to transfer me to "someone higher", after waiting several minutes ....I was promptly hung up on AGAIN!
11/21/14 6:08 PM Khonisa - customer service rep - This lady really put forth effort. She gave me a Case ID 148203353 and also got a supervisor on the phone (Mary). Mary (not knowing I was on the line) asked Khonisa why she had called her and who told her to call ext 200? Khonisa then, trying to help me, explained the issue to Mary........So I was eventually told by Mary that I need to direct this back to the Best Buy store in Garner, NC. Mary told me that "Sara" at Geeksquad Mobile was aware of all these problems.
11/21/14 7:00 PM (I think) Called Best Buy in Garner. Eddie answered and said that there was NO Sara. I explained my latest conversation with Mary. Eddie told me that Nichole (his manager) knows about this and she'll be in tomorrow at 11:00. Not believing anything at this point, I asked if I could talk to someone in "Mobile". Alex, Mobile Manager, got on the phone. Alex informed me that he DOES have a Sara, but she has NOTHING to do with this and tells me to call back tomorrow.
11/22/14 11:19 AM - Nichole, Geeksquad manager at Best Buy in Garner, NC
Nichole said she was aware of this situation and ask if she could return my call.
11/22/14 11:40 AM - Nichole, Geeksquad manager at Best Buy in Garner, NC
Nichole tells me that I need to call 866-205-4388 and that if I didn't get a resolution to call her back.
11/22/14 11:55 AM - "WAIT TIME IS 20 TO 30 MINUTES"
11/22/14 12:28 PM - Bani - customer service rep.
Bani tells me that he cannot see any service order in the system for this issue. He states that he "doesn't have backdoor access" and only the Service Center has back door access to see all the information needed. Bani then STATES "it looks like someone at the store (Best Buy in Garner, NC) CANCELED THE SERVICE ORDER. Bani tells me that someone from the Service Center will have to call me back and that the Service Center will have to make a NEW Service Order. He asked a couple of times if there was more than 1 phone on this Protection Plan......NO there is not! Bani tells me that I will get a call back in 24 to 48 hours.
EMPTY PROMISES AGAIN
11/22/14 12:43 PM - Nichole - Geeksquad Manager at Best Buy in Garner
I relay all the info from my last call to Nichole. She tells me that she is going to talk to her General Manager, Mike {removed per forum guidelines}, as soon as he get out of New Employee Orientation. Nichole seems genuinely concerned about this problem and asked that I give her time and she will call me back. Ended call at 12:57 PM.
11/22/14 4:00 PM (I think) Voicemail from Nichole stating that I need to call someone else. ***At least she called back!!
11/22/14 6:00 PM - The number I was asked to call routed me to CANADA! Julian (in CANADA) said he didn't know why I was calling him and transferred me to someone else - Jennifer.
11/22/14 ?? PM - Jennifer said that she COULD NOT RESOLVE this issue and gave me yet another Case ID {removed per forum guidelines} with a PROMISE TO CALL BACK IN 24 TO 48 HOURS. NO CALL BACK!!!!!!!!!! NO RESULOTION!!! EMPTY PROMISES AGAIN
11/26/14 10:50 AM - Ann - customer service rep. After reviewing this file, Ann could find NO SERVICE REQUEST. She recommend that I go to BestBuy.com and use the "contact us" to let them know about the issues. She then told me to expect a call back in 1 to 2 business days. Ann also gave me yet another Case ID {removed per forum guidelines}.
11/26/14 12:44 PM – Nichole, Geeksquad Manager at Best Buy in Garner, NC Nichole said that the order needs to be “recreated”. This CANNOT be accomplished because they already have the phone which Nichole agreed. Nichole is to once again call someone in the corporate team……. Called ended at 12:57 PM

Bill,
NO PHONE, NO SOLUTION AS OF TODAY 12/9/14
You can add this to the previous post. All the information should flow time wise. I'm pretty sure I'll not hear back from you, since everyone is too busy to take ownership of this problem. This started WAY before Black Friday and continues WAY after Black Friday. I responded to Derald......AT NO TIME HAS THIS ACCOUNT BEEN IN QUESTION. An address change at the bank was needed on the card. Even IF this account had not been paid in December IT WOULD NOT AFFECT THE OCTOBER REPAIR! How dare Best Buy use that tactic as yet another ploy!
11/26/14 – As of today after I posted to Facebook Brian {removed per forum guidelines}, Market Service Manager, is aware of this issue. Brian {removed per forum guidelines} is obviously someone with enough clout to resolve this issue (I believe he is a regional or district manager).
Email sent:
Sent: Wednesday, November 26, 2014 3:56 PM To: '[email protected]' Subject: Need help!!
11/28/14 ?? PM - I called Nichole at Best Buy in Garner, NC. Nichole was too busy to come to the phone. I was told she would try to call me back tonight or tomorrow.
11/29/14 1:09 PM - Nichole returned my call from Friday and left a message. She apologized for not getting back in touch with me yesterday (Friday). Nichole said she has yet to hear anything back from the escalation team.
12/1/14 2:43 PM – Nichole is at lunch. I asked to speak to Michael {removed per forum guidelines}, GM for the Best Buy in Garner, NC. Michael is not in today. – I left a message for Nichole to return my call.
From: Facebook (Best Buy) [mailto:[email protected]] Sent: Monday, December 1, 2014 2:14 PM To: Jacqueline {removed per forum guidelines} Subject: RE: Need help!!
Hello Jacqueline,
Thank you for contacting us. I am sorry to hear about the issues with having the phone serviced. I have a couple of questions for you before I proceed. Under whose name is this phone and the Geek Squad Protection Plan and is their monthly payment plan up–to-date?
Please reply at your earliest convenience. Thank you.
Derald, Social Media Specialist
ECC Social Connections & Innovation
Best Buy Co., Inc.
Reply Email:
From: Jacqueline {removed per forum guidelines} Sent: Monday, December 1, 2014 3:35 PM To: 'Facebook (Best Buy)' Subject: RE: Need help!!
This phone is in the name of: XXXXX
The phone number associated is: 919-XXX-XXXX (please refer to any of the Case ID numbers below)
There is NO MONTHLY payment for this plan.
****Derald asked that I “Please reply at your earliest convenience”. Wonder how inconvenient it is to resolve this issue for these folks!!
12/1/14 5:05 PM – Nichole called me back. Nichole has still NOT received any information to be able to resolve this issue. Nichole is THE ONLY PERSON at Best Buy or Geeksquad that has bothered to contact me or help me in any way. Her hands are obviously tied.
12/2/14 Michael {removed per forum guidelines} – I CALLED, yet again, to the Garner, NC Best Buy and asked for Nichole. After being on hold quite some time, Michael {removed per forum guidelines} come on the line and tells me that he has NO NEWS about this problem!! Nichole has obviously sent my call to him rather than answer me. Michael states that he WAS GOING TO CALL TODAY (this call was made late afternoon). Still no phone OR anyone with enough sense to be able to get through the system and figure this out.
12/2/14 4:45 PM – Nichole calls me and tells me that XXXX’s credit card needs to be updated in order to process this claim…….WHAT?????????? So, we run to the bank before they close (note the time) and get the credit card address information updated. We have recently moved and I have been telling whoever I talk to about that in case the REPLACEMENT phone had been sent to the wrong address. REMEMBER, the first empty box came to the NEW ADDRESS. Also, I gave the NEW ADDRESS to Michael {removed per forum guidelines} yesterday!!!
12/2/14 5:?? PM – I called Nichole to let her know that the credit card address had been updated today. She was looking for a way to email someone to let them know, because she had NO OTHER way to contact the escalation team, no phone number…..REALLY?
12/3/14 Response from an 11/26 post:
Bill-BBY
Senior Social Media Specialist
Posts: 3,983
Topics: 279
Kudos: 153
Blog Posts: 18
Solutions: 171
Registered: ‎10-10-2012
Re: How do I file a complaint to Best Buy?
‎12-03-2014 02:47 PM
Hello jlippard-
I absolutely apologize for the lateness of this response. We are extremely backlogged from the holiday and Black Friday and trying to catch up.
It certainly sounds like you are experiencing an extremely frustrating situation and I am truly sorry to hear about the issues going on with your phone. I saw that you had also reached out to us through our Facebook channel and my colleague Derald was able to respond to you. I believe that he is waiting on some information from you to proceed, so if you have not yet replied to him, I would encourage you to do so. Hopefully he can help you sort this all out and reach a resolution for you.
Thanks for connecting with us.
Sincerely,
Bill
Seems they are too busy (really, since October) to handle this and one hand doesn’t know what the other hand is doing. I had already responded to Derald and have received NO RESPONSE BACK.
12/5/14 – Afternoon – STILL NO PHONE HAS ARRIVED AND NO ONE HAS CALLED! I called Nichole, Geeksquad Manager, Garner, NC Best Buy. Note that Nichole is the MANAGER! Nichole has received notification that they are TRYING TO SOLVE THE ISSUE! I’m very angry at this point! Up until this call, I have been very respectful AND extremely patient! I said to Nichole “what do I need to do at this point, call the media? WRAL 5 On Your Side? This is BEYOND belief! THE ABSOLUTE WORSE CUSTOMER SERVICE I HAVE EVER ENCOUNTERED! Nichole agreed that I have been respectful and patient and that SHE would also be very angry. Nichole said she would be angry as a Mother and as a customer.
12/8/14 - WELL BLESS MY SOUL! A package arrived today to the OLD ADDRESS! The box is EMPTY, NO PHONE! Nichole had previously told me that the “escalation team” was going to RE-CREATE” the service order. Nichole told me this WOULD NOT WORK BECAUSE THERE IS NO PHONE TO RETURN. They already have the phone! I call Nichole, Geeksquad Manager, Best Buy in Garner, NC. Nichole, with an big ‘ole attitude, tells me that because I said I needed to contact the media, she could no longer discuss this with me or help me. Nichole told me to call 1-888-Bestbuy.
12/8/14 4:04 PM – 888-BestBuy - Rebecca in sales department. Rebecca put me on hold for a bit trying to get a manager to help me. She was obviously concerned after pulling up this account and seeing just how bad the customer service has been. With Rebecca being in sales, I guess she gets it. Rebecca hands me off to Catherine. Catherine apologized for the way I’ve been treated and seems to be very concerned about this as well (some I’ve spoken with seem concerned, but NO ONE can ACT – the GM in Garner NEVER SEEMED CONCERNED). Catherine tells me that it would be a good idea to go to the UPS store and get them to track the phone sent on 11/5/14! Really…we have been told the phone was received! We have also been told the serial number did not match…….. Catherine tells me that it is NORMAL that the serial number doesn’t match if there has been prior repairs (which there has been). ANOTHER PROMISE TO CALL BACK IN 24 TO 48 HOURS. Another day……….. NO PHONE, NO RESOLUTION!
47 DAYS, 30 documented phone conversations (some not even documented), MANY EMPTY promises of a CALL BACK, Delayed or NO email responses and COUNTLESS hours (mine and theirs) NO RESOLUTION from anyone!!! Paying for a SmartPhone plan for going on 2 months with NO SMARTPHONE! The amount of time they have wasted taking my calls would equate to just giving me a new phone! My time would equate to 3 new phones. The amount spent on a phone plan service that can’t be used is ridiculous. This Geeksquad plan is and has been in good standing for the entire duration of this issue. The madness just doesn’t stop!
The amount of money WASTED on this one issue is unbelievable! Corporate Best Buy and Geeksquad are spending untold thousands of dollars with POOR MANAGEMENT such as this and passing on the expense to the consumer!!
If you're planning on shopping/purchasing at #bestbuy or using #geeksquad this holiday season, consider this post on customer service. Imagine how you would feel if a family member or friend had to deal with this type of service, especially for a gift!!!

What is the best Connection option from WebSphere to Weblogic?

What is the best Connection option from WebSphere to Weblogic?
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Hi,
One of my clients has an environment similar to yours with an internal pair of F5s and a pair used for the access from the internet.
I am only going to focus on the method using an F5 Load Balancer and SSL Offloading. the setup of the F5 will not be covered in detail but a reference to the documentation to support SharePoint and SSL Offloading will be provided
Since you arte going to be using SSL Offloading you do not need to extend your WebApps to use separate IIS WebSites with Unique IP Addresses
Configure the F5 with SSL Offloading
Configure a Internal AAM for SSL (HTTPS) for each WebApp that maps to the Public HTTP FQDN AAM Setting for each WebApp
Our environment has an additional component we require RSA Authentication for all internet facing Sites. So we have the extra step of extending the WebApp to a separate IIS WebSite and configuring RSA for each extended WebSite.Reference:
Reference SharePoint F5 Configuration:
http://www.f5.com/featured/video/ssl-offloading/
-Ivan

How to export files for book's

whats the best way to export files for a book? lets say I want to make an apple book using aperture with 60 pics in it from my son's recent black belt test. do I simply send the 60 best pics to apple in raw/master format and let them figure it out? or do I try to do image editing myself and send them jpegs? if I send them jpegs how do I strip out the Adobe rgb that my Nikon d70 seems to embed so the lab can do the color balancing?
thanks for any help. great camera. great software. total amateur dad photographer and I really want to get these particular pics right!

To get the pictures in the Aperture-produced book really looking good, you should plan on printing a test book. Then based on the test book you can adjust your images to add saturation or contrast or whatever you need to get them looking right. Remember, any book you order online is printed by a CMYK printer, which has a specific and kind of limited color space. It's hard to predict what changes will happen in the conversion to CMYK, so the best thing is use the first book printing as a test, not as something you expect to look really great.

How to export files in CS4 to a new project?

I am trying to create a "Master" project by exporting or combining 3 of my edited projects into a distinctive project.
I have tried creating a New Project, as well as opening the first project of the Master series and trying to export the other 2 files into it.
With CS3 all I did was double click in the project box and import.
In CS4 it says the export files are not responding.
I can export single clips but not a complete project file.
It was so simple in CS3, but now it does not work in CS4; what's up.
Thanks Jim

Thanks for all the input.......I got it fixed; I think.
I reloaded CS4. And this time when I got to the "Import not responding" I clicked "Allow it to respond" or something like that. I had done that before but all I got was a clip or clips, not the projects. But this time it worked, I got the whole project.
I had to double click the grayed file in sequence #1.
t then went to a new TL still called seq #1.
Then I went back to the origional TL and deleated the grayed area.
Then I went back to second TL: "Edit" / "Select all" / "Edit" / "Copy".
Then back to the origional Seq #1 or TL: "Edit" / "Paste" / "Save".
Then I went up to the sceond TL header box and the clicked the "X - Close".
I ended up with new project with all three projects. I changed the name to Master #2.
After that I Rendered. I am still waiting on it to render for an 1 1/2 hours. Then I can see exactly where I am. But at least I get this far.
Thanks JIM

How to export file with original filename number suffix, but with more digits

Is there a way to keep the original filename number suffix, but change the formatting of the number, adding leading zeros for instance?
When I import photos from my camera I like to rename them, and give them sequential numbers, e.g. "2015-01 Hamburg 1.cr2", "2015-01 Hamburg 2.cr2", "2015-01 Hamburg 10.cr2", .. "2015-01 Hamburg 134.cr2", and so on.
Normally when I export photos I like to keep the file names exacly as I imported them (except the extension) e.g. 2015-01 Hamburg 1.jpg, "2015-01 Hamburg 2.jpg", .. "2015-01 Hamburg 10.jpg", .. "2015-01 Hamburg 134.jpg".
But sometimes I would like to export them with leading zeros, typically when adding photos to a web site or blog where there are sort mechanisms that only support simple sort algorithms based on file names, meaning the sort order of my photos with their original file names would become "2015-01 Hamburg 1.jpg, "2015-01 Hamburg 10.jpg", .. "2015-01 Hamburg 134.jpg", "2015-01 Hamburg 2.jpg".
So I would like the file names to be "2015-01 Hamburg 001.jpg", "2015-01 Hamburg 002.jpg", "2015-01 Hamburg 010.jpg", "2015-01 Hamburg 134.jpg".
By keeping the original file number suffix I can easily go back to the original file whenever I need to, and the sort order would work even with simple sorting.
The export Filename Template Editor gives quite advanced support for numbering files when exporting, see attached screenshot. There's support for exporting files with custom file names, and adding sequence, total and image number with padding (up to 9999/####). But those add new numbers, they do not consider the original filename number suffix. If I use the "Image # (001)" for instance, my example above would export as "2015-01 Hamburg 001.jpg", "2015-01 Hamburg 002.jpg", "2015-01 Hamburg 003.jpg", "2015-01 Hamburg 004.jpg", if those were the four photos I wanted to export, making it hard for me to trace them back to the original photo.
I have found no way of adding such padding on the original file number.
Does anyone know if this is possible or have suggestions for a workaround?
It shouldn't be too hard for Adobe to support this I'd imagine.
export pattern rename files file_number filename_template_editor

I do not know if you can do what you explained above, but there is a workaround to this (and a way to avoid having to do it in the future):
In the Library module, make sure your images are sorted by Capture Date (this will put them in the right order, even with suffixes like 1, 13, etc.)
Select all images, and then Rename them, using a Custom text followed by a Sequence number. The Custom text in this case should be the original name (such as, 2015-01 Hamburg, as in your example). Make sure the Sequence number is formatted with enough zeroes to include all the numbers in your images.
In the future, when you rename images during Import, make sure you select the Sequence number format that will include all the needed zeroes, so you don't have to go through this again.

HT1338 how to export files to an external hard drive connected to my macbook pro?

i am unable to export files from my mac onto an extrernal hard drive. as i check the permissions of the hard drive, it says, read only!! kindly help me with this!

You can use a blank CD or DVD instead of your friend's hard drive.
Or you may be able to copy the files over the network. Is your friend's PC in the same location as your Mac, on the same wifi network (or wired network)? Connect the hard drive to the PC, then turn on file sharing on your Mac.
To turn on file sharing:
Open System Preferences
Click "Sharing"
Put a checkmark next to "File Sharing"
Click "Options…"
Put a checkmark next to "Share files and folders using SMB (Windows)"
Put a checkmark next to your user account, enter your password
Click "done"
Your Mac should now appear in the Windows "network", and you can use your friends laptop to browse the Mac files and copy over anything you need.

How can I turn off the "Show All" navigation option from af:table?

I would like to hide the "Show All" option from the navigation menu of af:table. Any clues/thoughts on how to do that ?
Please help !
Thanks a lot
Message was edited by:
samsam
Message was edited by:
samsam

In Vista you can set the volume and mute setting for each application separately in the volume mixer.
You can click the Volume icon on the Windows Taskbar near the clock and click the Mixer link at the bottom to open the mixer.<br />
You can adjust the volume level for each application in that window.<br />
You will only see the Firefox program in the Mixer if you are on a website that plays sound.

How to export and reimport clips maintaining best quality?

I'd like to ask a few questions.
(1) I have several subclips in FCE that I would like to export, so I can import them back into FCE as individual clips, separate from the original capture. I would also like the option to use the exported clips in iMovie project. The most important thing is to save the clips at the highest possible quality. I ran into a problem when trying to import the clips back into FCE.
First, I tried exporting clips using File>Export>Using Quicktime Conversion... with the following options:
Video Settings:
Compression Type H.264
Quality: Best (the slider in the Settings window I dragged all the way to the right for Best quality)
Key frame rate: 24
Frame Reordering: yes
Encoding mode: multi-pass
Audio Settings:
Format: Uncompressed
Sample rate: 48 kHz
Sample size: 16
Channels: 2
Prepare for Internet Streaming <unchecked>
The clip was saved to disk. I didn't open or modify the clip at all.
Then I tried using File>Import>Files... but when I tried to import it, I got this error:
"File Error: 1 file(s) recognized, 0 access denied, 1 unknown."
So this is the problem I'm experiencing. Can't re-import the clip into FCE (it imports into iMovie fine, though)
Questions: Am I using "wrong" settings? Why is this happening? How can I export and reimport clips while maintaining best video and audio quality?
(2) A couple related questions: Some of my original source video was recorded at 12-bit quality (32 kHz). I know 16-bit is best (48 kHz) but the camera I used came with factory default 12-bit (and as a novice I didn't know to change it until several months later).
So here are my questions.
(a) If I export these clips using audio export settings at 48 kHz instead of 32 kHz, would that cause any problems?
(b) Would those clips then be recognized by FCE and iMovie as having 48 kHz audio even though it was originally recorded at 32 kHz? (I know the quality will be no better, but I've read somewhere that using 32 kHz audio can cause some problems with out-of-sync audio, particularly in iMovie. My hope is the new clip with the 48 kHz audio will circumvent such problems.)
Thanks for any assistance you can provide.
PowerMac G5 Quad 2.5 GHz Mac OS X (10.4.3) NVIDIA GeForce 7800GT

TSchneider: Thanks again for your valuable reply. I have a few follow-up questions.
My first set of questions is about rendering audio to 48kHz in the timeline.
Almost immediately you'll notice that FCE has tagged the
entire audio track with a red bar meaning it will
need to be rendered (if you try to play the clip from
the Canvas controls you'll just get beeping or very
low quality sound). Go up to the Sequence menu and
select the Render All (or Mixdown) command and FCE
will transcode the 32kHz audio of your clip to the
48kHz audio of the sequence it's sitting in.
I followed your instructions and everything seemed to work until I got to the passage above. I dragged the subclips into the timeline. The clips appeared in the timeline but there was no red bar. If I chose Render All from the Sequence Menu, nothing happened. If I chose Export to Quicktime Movie, however, it takes several minutes, apparently rendering the audio and video. If I chose instead, Print to Video, the red bars do appear and the rendering process again gets going. There is a small progress bar for both operations in the center of the screen with a percent done and estimated time remaining.
Question: Why doesn't the red bar appear as soon as the clips are in the Timeline?
Question: Why doesn't Render All (or Render Audio) work? It would be much easier to walk away while all the audio rendered into 48kHz and then come back later to save the individual clips to disk.
My second set of questions pertains to the possibility of using Export>Using Quicktime Conversion as a substitute for Export>Quicktime Movie, mainly for academic instead of practical reasons.
If you export a clip directly from the bin "Using
Quicktime Conversion" there aren't any suitable
conversion video/audio formats that would give you
both video in the right format (for iMovie) and
transcode the audio to the sampling rate you want.
I understand your description of rendering the audio files in the timeline. If only academic, I was trying to see if I could duplicate the results using using Export>Using Quicktime Conversion. I chose Quicktime Movie as the format. The video setting was DV/DVCPRO-NTSC. The audio was uncompressed with 48kHz rate. This created a Quicktime movie file with these formats. If I opened the quicktime movie file in Quicktime and checked the info on the file, the audio was indeed 48kHz.
Question: Does this mean that the Quicktime Conversion process rendered the 32kHz audio to 48kHz audio prior to writing the file? If so, it would seem to bypass the need to render the clips in a sequence (although if I could render all the clips in the sequence at once, while I was away from the computer, it would be faster than rendering and saving each clip one at a time).
Question: When I exported a clip this way, then imported it into iMovie, the original capture date/time info was missing when I got info on the clip. However, when I save the clip using Export>Quicktime Movie, the date/time of capture was still present. Would there be any way to preserve this date/time of capture info when using Export>Using Quicktime Conversion?
Question: If I decided to Export>Using Quicktime Conversion with the above settings (DV/DVCPRO-NTSC, 48kHz audio) there are other options I'm given pertaining to the video settings. There are settings for Compressor Quality, with a sliding bar where you can choose Least, Low, Medium, High, and Best quality; and there is Scan Mode (interlaced or progressive). How does one choose among these? If you want the best quality exported clip, I suppose you would chose best quality, but what scan mode is "best" for my purposes -- interlaced or progressive?
Thanks a lot for your help. I'm learning a lot!

How to export file with specific KB/s for video?

Just wondering how to go about doing this. I want a file to be exported with 188 KB/s video. and the audio 128kbps in h.264.

I have to admit, you found an interesting way to confuse my friend Jim.
You see, people just don't use KB/s, they use Mb/s or even Kb/s but using 188KB/s means that most of us have to multiply by eight to get a number we are used to, then divide by 1024.
So, 188 X 8 = 1504Kb/s or about 1.47Mb/s. Which is pretty small for video in this day and age, but so be it. That is their recommendation.
(If anyone wants to argue about the 1024 vs 1000, don't. I can argue both sides for you.)
http://pc.net/helpcenter/answers/kbps_or_mbps_faster
https://support.speedtest.net/entries/21057567-What-do-mbps-and-kbps-mean-
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How to export files with metadata information displayed?

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I have given my filenames descriptors, for instance, 0000100 - Jerry rock climbing in Custer State Park SD. Importing into Lightroom allows me to display the filename metadata. Exporting the files generated in Lightroom to Photoshop Elements allows me to then create a slideshow in which I have more audio flexibilities.

How do I file a complaint to Best Buy?

I have had a long, drawn out (unpleasant) experience with Best Buy that someone needs to be aware of.... I finally just had enough aggravation that I wanted to pass along, so hopefully others do not have to.    I think their intentions are good, but it seems there needs to be some improvement in a few areas.
We had a Samsung dishwasher that was constantly needing repairs-- because of this, I had decided to extend my Geek Squad protection plan after the 5 years was up and did so on Jan 14.
I had an ongoing repair problem that started on 12/26-- and after a couple of calls, I spoke to a Geek squad agent who said we qualify for a lemon replacement, which was approved and set up around 1/29.
We went to the store on 1/31 (Wentzville MO) and this is where things began to go bad-- we got to the store right after 10AM, started working with the geek squad agent and sat there until 1 PM!!!!!!!!    It was a nightmare--because the agent was having trouble setting up our delivery and install... I think her name was Sheila-- she made at least 15+ phone calls getting the run around -sitting on hold- being referred to another person, etc etc... As we sat there, the manager-April, was fully aware since Sheila had called her early on, for direction. The crux of the problem was they had changed delivery services and we being just under 50 miles away from the store apparently were in a no delv zone.... (Which is ridiculous-- if we want to spend a bunch more money, which we did-- shouldn't have to worry about delivery).   So we sat and sat--listening to the whole debacle until I finally told her-- Please---GET her manager over here to get this squared away!   April came over and gave about 10 min of her time to help and didn't seem too concerned that we were sitting on the same stool for over 2 plus hours.     After her 10 min, she left and we still ran into some problems where Sheila needed the manager for an override or something and had to call and call until another mgr came over.   IF I was that manager, I would have stayed until the entire process was completed and apologized -- but she didn't- and did not seem to care at all.   SO three hours later we walked out in total shock that it was such an ordeal.
Delivery and install of the new machine went fine-- but here we go again, another problem.
Geek squad and the store told me that to get a refund for my old protection plan and extension on the old machine, I just need to call them and set it up.   I won't go into the gory details, but I've had to make calls on 1/31, 2/8, 2/17 and 2/26-- had 2 cases opened and spoke to some extremely unknowledgeable agents, with one telling me on 2/17 that I can't get my money back. My last case # was {Removed per Forum Guidelines}-- I was told on 2/27 that the case was finally approved on 2/26 (again, I started this on 1/31).. but that I have to wait "1 to 2 billing cycles" to get my money back--which converts to 1 to 2 more months.   I have never heard of a refund taking that long and now I regret purchasing another 5 year protection plan on our new machine.    This has been some of the worst customer service experiences I have ever had--and really sours me from using Best Buy /Geek Squad protection any longer.

Hello raemo,
As AWBrown said, we certainly aren’t perfect, and we recognize mistakes are bound to happen every once and while. However, I feel that this was maybe not a mistake but rather a series of events that just never quite lined up as they should have. When an exchange is offered underneath a Geek Squad Protection Plan, it’s supposed to be a smooth and easy transaction, and clearly, your experience was far from this.
Delivery is a great way to get larger product to your home and should be hassle free. As we realize this is a popular service, we do hire a 3rd Party installation team called Optima to assist us. While Optima does have services throughout the United States, there are rare times where a customer falls outside of their serviceable area. I’m glad to hear though that Sheila was able to talk it through with them on your behalf and ultimately scheduled you for the delivery.
On the customer service side, managers are meant to be on hand to assist with the difficult transactions and support our associates and customers when help is needed; I’m not sure why April wasn’t available to provide the necessary support. I realize this situation is one that would take time to correct, but our level of customer service shouldn’t drop, and I’m sorry if she seemed dismissive of your concerns and time.
On top of this, I did see you experienced difficulties in receiving a refund regarding your renewal of your protection plan. When the exchange of your dishwasher processed, you were still covered by the original plan as the extended coverage you purchased wouldn’t have gone into effect until March. Therefore, you shouldn’t have encountered any issues when you asked for the refund. However, I do see here that our systems released the refund just a couple of days ago. As your credit card’s issuing bank also needs to process the refund, it could take up to a few more business days before you see the fund appear back onto your account.
Having said this, I do want to speak with you further regarding your recent experiences, and to do this, I will send you a private message. You may view this message by logging into your forum account and clicking on the envelope in the upper right-hand corner.
Thanks for posting!
Alex|Social Media Specialist | Best Buy® Corporate
Private Message

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I want to configure a scenario using File Adapter with OS command option.
How to use that option in channel configuration of File Adapter.
What is the default path where it is actually runs this OS command?
Thanks,
Soorya

>
surya venkat wrote:
> Hello,
> I want to configure a scenario using File Adapter with OS command option.
> How to use that option in channel configuration of File Adapter.
There are two ways to use the Os command in the file adapter.
Lets talk about the sender File Adapter.
First: Run operative system Before Message Processing
Whenever any operation needs to be performed uppon the source file Just before XI picks it up.
e.g. Calculate any hash code, backup the file to a given location, create a log at os level, etc...
... After Message Processing
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e.g. Trigger a mail, check if the archiving was successful, etc.
> What is the default path where it is actually runs this OS command?
>
Theres no default path, you assign the desired path in the Comm Channel configuration.
> Thanks,
> Soorya
I hope it helps.

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My files are stored as Newborn.txt under each year's subfolder, How to implement this.
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also see
http://www.sql-programmers.com/for-each-loop-container.aspx
Please Mark This As Answer if it solved your issue
Please Vote This As Helpful if it helps to solve your issue
Visakh
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AI 10 How to get File- Separation Setup's color plate options using SDK?

Hi All,
Im using Microsoft VC++6.0 & Illustrator 10 SDK.
How can i get access to "File->Seperation setup " menu of the document using SDK.Which header file should i use?
Actually i need to get the color plates which are on/off inside the separation setup dialog.
Any sample code please.
Thanks in advance
Regards
myRiaz

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