How to find out the date I can upgrade

I'm on a family plan and I don't have access to my dad's account, and he's the account owner. I want to upgrade to an iPhone so I'm looking to know when I can upgrade and how much it'll cost, but I can't find any of this on the My Verizon page. There's a "check upgrade availability" on the iPhone page but it says something about Verizon being unavailable and to try later, but I've been trying since yesterday. I can't find out how to look at my plan and all I need to know is when I can upgrade...this website is not being very helpful so far.

bellreavue wrote:
I'm on a family plan and I don't have access to my dad's account, and he's the account owner. I want to upgrade to an iPhone so I'm looking to know when I can upgrade and how much it'll cost, but I can't find any of this on the My Verizon page. There's a "check upgrade availability" on the iPhone page but it says something about Verizon being unavailable and to try later, but I've been trying since yesterday. I can't find out how to look at my plan and all I need to know is when I can upgrade...this website is not being very helpful so far.
If you are not the account owner, I don't think that this information will be available to you. Just ask your father for the information.

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