How to fix crashing when PDF and procedure for cross reference?

Question

I'm using Frame 8.  When I try to PDF my book, Frame crashes.  I have tried PDFing the individual chapters, but that didn't work.
Also, I'm trying to create either a cross reference or hyperlink.  I have a paragraph that says "For more information, see the Setup section in Chapter 1"  The Setup section in chapter 1 is a heading 4.  I've tried using the instructions in the Frame help, but I don't understand them, and I don't know whether I need a hyperlink or a cross reference.  Can I get simpler explanation and how-to?
Thanks!

Answer 1

Several things could be causing the crashing during the PDF creation process.
1. Have you applied the MS hotfix mentioned here?
http://blogs.adobe.com/techcomm/2009/07/repost_hotfix_for_framemaker.html
2. In your PDF Setup, make sure that you have Tagged PDF turned off and in the Links panel enable "Create Named Destinations for All Paragraphs".
Try it again and also make sure that you have applied all of the FM8 patches in sequence.
You can use either cross-references or hypertext links to create the jumps, though cross-refs are easier to do and maintain.
1. To insert a cross-ref to the Chapter 1 Setup section, you first would need to have Chapter 1 open along with the document that you are currently working on.
2. At the location where you want to insert the cross-reference, select the Special > Cross-Reference menu option.
3. For the first time that you use a cross-reference, you have create a format for it. In your case the "For more information, see the" and "section in" are constant strings and the section name "Setup" and "Chapter 1" are the variables.
    a) Click on the "Edit Format" button in the Reference section towards the bottom of the window. This will open a new dialogue window allowing you to create a format for use.
     b) In this window, give the format a name so that you can easily identify it, such as "More info in Chapter section".
     c) Then you have to enter in the "Defintion" line what you want the cross-ref to say, which could be (without quotes) "For more information, see the <$paratext> section in <$paranum[Chapter]>." The items in the angled brackets are building blocks used by FM to pick up content from the specified destination when you make the cross-ref. The first one <$paratext> specifies to grab the content of the paragragh that you point to (in this case it should be "Setup" section heading. The <$paranum[Chapter}> item will grab the autonumber value from the Chapter tag (or use whichever one that you have for chapter numbering at the start of each chapter).
     d) Once you're satisfied with your format, click on the Add and then Done buttons. This will save thgis format in the cross-ref catalog.
4. To actually insert the cross-ref, select the target document (e.g. Chapter 1) from the drop down list for "Dcoument:".
5. Then under the Source Type (the down arrow below the Document), make sure that you have Paragraphs selected.
6. In the left column you will see the paratags available in the Chapter 1 document.
7. Pick the paratag type that contains the Setup section title (heading 4 ?).
8. In the right-hand column you should then see all of the heading 4 tags in Chapter 1.
9. Select the Setup in this column.
10. Check that the Format line shows the one that you created earlier ("More Info in Chapter Section") and then click on the Insert button.
You're done.
If you don't like the formatting or it's picking up the wrong content, then open the cross-ref dialogue again and edit the format to get what you want.