How to fix Online help issue with F1

Dear All,
I think you already know this issue : when using a proxy, Online help is not working on Adobe Reader XI.
message displayed : "Online Help content cannot be displayed. Verify you can launch your web browser and have access to the Internet."
I already checked on this forum and tried some things to fix this, but without any success :
- try to add the registry key FeatureState -> not working
- check if IE is correctly defined as default browser -> it is
Accessing Online help from the Help menu was by passed by the following .js :
app.addMenuItem({
cName: "MyHelp", cUser: "Adobe Reader XI Help...",
cParent: "Help",
cExec: "app.launchURL('http://helpx.adobe.com/reader.html');",
nPos: 0
But, the message still appears when pressing F1 shortcut.
Details : Adobe reader 10.0.06 packaged through an administrative installation et customized with Adobe Customisation Tool
I tried to install directly from the setup.exe to be sure that was not caused by my package, and the issue is still the same.
I'm an application packager for the European Court of Auditors and we want that Help works through F1 shortcut. This is mandatory for me.
Thank you in advance for your help.

Timo Hahn wrote:
There is a problem with autoHeightRows and columnStretching used together in 11gR1.
Have you tried without columnStretching?
Or have you tried if it works in 11gr2?
TimoHi Timo, Thank you very much for taking time to respond to my question.. :)
Back to my question...
I tried removing the columnStretching although my requirement really requires this but no effect really happens even if I remove this.
Based on my investigation on the generated HTML, I notice the following items:
1. A table is being wrapped in a div that is being set at a fixed height.
2. On first load, if your autoheight rows is set to 6, the framework is setting a height of 96px to the div. This height would almost cut the last row of the table.
3. If you try to refresh the page or try to re-PPR the component, the framework resets it to 102px which causes the last row to be fully displayed.
My only concern is that IE is perfectly displaying this while Chrome and FF are having problem.
Based on my understanding, the framework is messing up the height only on first load. Not sure but this is how I see it. I am really not confident also on my findings
and I would most likely hear other's comment.
Thanks.

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