How to get business activity with status open for a given BP ?

Hi,
I want to get the business activity status for a given business partner.
To be more specific , consider the following customer service scenario:
Requirement:
Customer will call the call center
Call center will create that business partner and BP will be assigned to proceed with the customer requirement
A report program has to be generated to get the list of customers pending for the given business partner
Things done:
I have created a business partner(consumer) through the transaction CIC0
Now I need to write a report program which will fetch all customers pending(with business activity status open) for a given business partner
The thing is we are not able to find out where the status of the business activity is maintained.
Is there any BAPI to meet out this requirement? or is there any other way?
Regards,
Arokiaraj. S,
Asian Paints

Hello,
Try BAPI BAPI_BUSPROCESSND_GETLIST to get the activities for a BP and CRM_ORDER_READ to get the status.
You also use FM CRM_STATUS_CHECK to check the status.
Regards,
Frédéric
Message was edited by: Frederic Schoenaers

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