How to hide net value of $0 on Credit Memos from rejected return?
We are creating a credit memo request with a second line item which contains rejected returns. Basically line item 1 contains the actual qty which we are refunding and line item 2 is the qty which we will not be refunding. When we create the the credit memo from this document in VF04, the line item two is showing on the credit memo with a net value of $0.
Is there a way to hide this net value of $0 or rejected return items from coming over onto the credit memo. We would like to just show positive values on the CM.
- Chuck
The reason for rejection is set in when the credit memo request is craeted and the net value of $0 still appears on the credit memo.. how ever the pricing values are in an unprocessed (yellow) status.
So after running a few test when the billing block was set on the credit memo request.. I noticed that the credit memo request was still open after VF04, would appear as unprocessed, and always show up when VF04 is ran.
Is there some other way to get the net value of $0 to NOT appear on the credit memo beyone reason for rejection and billing block. Maybe something in the configuration copy control??
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