How to i make my rescue email my primary ID

I am having trouble making my Primary ID my old rescue email. I deleted the rescue email and it still says my email is being used for an apple ID, which is not true. How do i fix this problem?

There is a contact link.
Apple ID Support

Similar Messages

  • HT5621 How do I make my rescue email my primary

    How can I change my rescue email to my primary?

    I haven't tried swapping them, but try removing it as being your rescue email address - there are steps half-way down this for how to add/edit the rescue email address : http://support.apple.com/kb/HT5312
    Then see if you can put it as your main address - you may need to logout anc back in to the http://appleid.apple.com page between removing it as the rescue email address and putting it as you main address. In theory that should work

  • I mant to make my rescue email my primary email and delete my current primary email, How do I do that?

    I just want to make my rescue email my primary email and delete the current primary email.  How do I do that?

    You will first need to remove it as your rescue email address, which you can do via the Password And Security section of your account on http://appleid.apple.com : http://support.apple.com/kb/HT5620
    After you've done that log out of that site, and then either log back in and try putting it as your primary email address, or you can do it by logging into the account via the Store > View Account menu option on your computer's iTunes or by tapping on the id in Settings > iTunes & App Store on your phone
    After changing your primary email address : Apple ID: What to do after you change your Apple ID

  • I already have an account but i need to make a resuce email..how do i make a rescue email and reset my security answers. I can't remember my security question answers!!

    I need help!! My I-tunes won't let me buy any more songs until I confirm that my account..is well..MY ACCOUNT! I can't remeber my security question answers, how do I reset them!? I also need to make a rescue email, i didn't make one when i first made my account, so how do i make it now!? PLEASE HELP ME!

    You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
    Creating a rescue email requires correctly answering two of the questions.
    (96131)

  • How do you make another rescue email

    so, I need to verify my email since it's my first purchase, But I cannot remember my 2 security questions. I have a rescue email but the email is old and forgotten. How can I edit or make a new rescue email in order to make a purchase?

    How to reset your Apple ID security questions.
    Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
    Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
    Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'.  This will generate an automated e-mail that will allow you to reset your security questions.
    If that doesn't work, or  there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
    Next, go to https://getsupport.apple.com
    (If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
    Choose 'More Products & Services', then 'Apple ID'.
    A new page will open.
    Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
    Click the blue 'Continue' button.
    Select the contact option that suits your needs best.

  • How do I make a rescue email if i have forgotten my security questions?

    I dont know my secruity questions and I didnt set a rescue email.
    I cannot buy apps as it will not let me.
    Please help !

    To Contact iTunes Support...
    Use this Link  >  Apple  Support  iTunes Store  Contact
    Goto...
    Select your help topic  =  Account and Billing or whatever is relevant to your issue.

  • Where do i make a rescue email?

    How do i make a rescue email because i forgot my security questions

    If, as you say, you have already forgooten your Security Questions/Answers it is Too Late for a Rescue Email.
    See Here.  Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    Once you have it sorted... Then Set Up a Rescue Email.
    Rescue Email   >  http://support.apple.com/kb/HT5312

  • How do i add a rescue email address to an already existing apple id? The only option it gives me, under the manage my apple id category, is an alternate email. I am trying to make my alternate email address my rescue email address.

    How do i add a rescue email address to an already existing apple id? The only option it gives me, under the manage my apple id category, is an alternate email. I am trying to make my alternate email address my rescue email address. I am new to this community thing.

    Note that the rescue email address is not on the "Name, ID and Email Address" page -- you need to click on "Password and Security" on the left side. Even after you do that, it may or may not be available. As noted in the following it is only available if you have 3 security questions and are not using 2-step verification: Manage your Apple ID primary, rescue, alternate, and notification email addresses

  • How to make a rescue email id

    how to make a rescue email id

    Go to "Manage Your Apple ID" here:
    https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/

  • I forgot the answers to my security questions... and I don't know how to make a rescue email address. pls help!

    how do I make a rescue address? and also how do I reset my security questions?

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    It isn’t possible to create a rescue email address without supplying two of the answers. They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (109040)

  • HT5312 Is it possible to make a rescue email for an iTunes account that is currently in use? If it is how do I do it?

    Is it possible to make a rescue email for an iTunes account that is currently in use? If it is how do I do it?

    If you know the answers to your security questions then steps 1 to 5 half-way down the page that you posted from will take you to a screen where you can add one.
    If you don't know their answers then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use those steps to add a rescue email address for potential future use

  • I'm trying to change my iStore ID email to the one that's listed as my "rescue email".  It won't let me make the change. How do I change my "rescue email"?

    I am trying to change my iTunes ID email -- I am leaving the service provider for my old address.  The email address I would like to use is, they say, my "rescue email" and the Manage Account software will not allow me to change my ID to that address.  How do I change my "rescue email" to some other address so that I can change my iTunes ID email to the one I prefer?

    I'm with JC4567, I have my old email turn up when going into my iCloud settings. It won't let me change the email to my new one (this new email and password are already updated on my PC. Why can't it just automatically update all other devices with it???), it's grey'ed out so I can't click and edit. I read somewhere that if we delete (older ios) or log off (newer ios) iCloud in the Settings then we can log in with the new AppleID and password. When I tried that it brought up my old AppleID and demanded my old password to my to turn off the "Find My iPhone" part in the iCloud. So I couldn't delete/log out of iCloud without turning off Fimd My iPhone. Catch 22. How do we fix that?

  • How do I create a rescue email after I've already created an Apple ID/Account.

    I dont remember my security questions answer, and I understand the whole process of having a Rescue Email but I see that I made the mistake of not making one when I first made this account. I would like to know right now, step by step, how to make a rescue email with a already created account. I don't want a link unless it specifally says how to with an already made account, because I've been through so many threads that have been very unhelpful so far. Please help!

    If you don't have already have rescue email address then you will need to contact iTunes Support or Apple to get the questions reset - you won't be able to add a rescue email address until you can answer 2 of your questions
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • I want to switch my user id with my rescue email address, how can i change my rescue email address to something else to free that up?

    i want to switch my user id with my rescue email address, how can i change my rescue email address to something else to free that up?

    Hi EllaBella0902,
    Welcome to the Support Communities!
    The information below may be able to answer your questions about how to change your rescue email address:
    Manage your Apple ID primary, rescue, alternate, and notification email addresses
    http://support.apple.com/kb/HT5620?viewlocale=en_US
    Before you make any changes, you may want to review the information in the Frequently Asked Questions section of this article:
    Using your Apple ID for Apple services
    http://support.apple.com/kb/HT4895
    This article explains how to update the information in the various services that use the Apple ID if you change it:
    Apple ID: What to do after you change your Apple ID
    http://support.apple.com/kb/HT5796?viewlocale=en_US&locale=en_US
    Cheers,
    - Judy

  • How do you get a rescue email without knowing your security questions

    Hey, So I know this sounds pretty stupid at first, but let me explain a bit; I made my apple Id on my I Pod Touch, and it asked me to make security questions (in which I made two, this is where the "fun" begins), however it didn't ask me to make a rescue email as that was going to just be my E-mail account and the link to change the security passwords isn't appearing, and as such I now am stuck: with two security questions that I don't remember the answers too and I don't have the option to send the info I need to my e-mail account, If you can help me; that would be apreciated

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

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