How to ignore the customer with delete stamp when customer identification

Hi Expert,
   In customer identification of the call center, SAP standard does not ignore the customer which has delete stamp. From our biz, we don't want to catch them when corresponding customer call. And we will create a new customer with the phone number. How can I ignore and create the new customer?
BRs
Liu Bo

Hi,
open in transaction BSP_WD_CMPWB the component ICCMP_BP_SEARCH.
Go to View BuPaSelectCustomer
Go to the IMPL class.
Redefine method DO_PREPARE_OUTPUT to filter out the customers you don´t want which means delete them from the BOL collection.
Kind regards
Manfred

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