How to import a csv with French accents in it ?

Hello to all,
It's been a while that everytime I import a participant csv in Adobe Connect, if I have French accents (example : é, è, ô...), the name imported with the accents comes out with white on black questions marks at the place of the original accentuated letter.
I have tried different methods to conturn this : using Notepad++ with UTF8 with or without BOM, OEM863 (French)... Nothing seems to do the trick.
Would anyone know how to do this in a import without having to go all through the procedure of either creating my participants manually or changing manually the names after the import, please ?
Thank you very much for your help !
Abigail

I am working on this same issue and doing some small tests. I have saves my file as Unicode text (txt) and that seems to solve the issue with accents not saving. I will need to try larger files.

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