How to install a fix

Question

I downloaded and installed a program which I have been using on a PC for 5 years.
The download and install went fine. Before I can open the program I must enter my license key.
The license Wizard caused a error on the Mac and the program would not open.
I contacted the company I purchased the program from and they sent me a fix.
Being new to Mac I do not understand the instructions and would like some help to apply the fix.
This is the fix:   Download the script and extrace the contents to the desktop:
                         Open a terminal window and become root user in the terminal.
                         Cd to the desktop and then into the folder called fixlicense-v02.
                         From there go to� flexlm_scripts and run the script called run_install_scripts.sh
I have downloaded the script and need to know about extrace the contents to desktop, opening a terminal window, Cd to desktop.
Thank you !

Answer 1

fyip,
my guess is that “extrace” is a typographic error for “extract”. Is the downloaded script currently on your desktop? If not, move it there, so that Terminal can be used to extract its contents.
To open a Terminal window, go to the Finder and press Command-Shift-U to bring up the Utilities folder; you’ll find the Terminal app there. Run the Terminal app to open a Terminal window. Enter the following commands in Terminal:
cd ~/Desktop
chmod u+x downloaded_script
./downloaded_script
(Substitute the name of the downloaded script for downloaded_script above.)
The “cd” command stands for “change directory”; a directory is the traditional UNIX name for a folder.
The “chmod” command stands for “change mode”; this command ensures that the downloaded script is executable.
The last line executes the downloaded script. If it extracts correctly, you should have additional items on your desktop.
For scripts that are written to be run as the root user, on OS X it is usually better to instead run the script via the “sudo” command. (“sudo” stands for “superuser do”; the root user is also known as the superuser, since the root user has powers beyond those of ordinary users.) If your user is your Mac’s administrative user, then you can run the “sudo” command; otherwise, you’ll need to log in as your administrative user to be able to use it. If you needed to log in as your administrative user, open a Terminal window and give it the following command:
cd ~usual_user/Desktop
(Substitute your usual user account for usual_user above.)
Whether you needed to log in again or not, you can now do the following commands in the Terminal window:
cd fixlicense-v02/flexlm_scripts
sudo ./run_install_scripts.sh
The sudo command will ask you for a password; give it the password of whichever user you’re logged in as. The password will not display as you type it in; this is a security measure.
If the run_install_scripts.sh script ran without problems, then you can try running the program for which you were trying to enter the license key, to see if it functions properly.