How to install iTunes 12 64-bit version?
I have a laptop on Windows 8.1. Previously I had iTunes 10 32-bit version for awhile. It was reliable most of the times (sometimes the program freezes when playing/pausing songs etc.) but decided to upgrade to iTunes 12 64-bit version so that it would hopefully resolve that issue. I have downloaded from the official Apple website which states it's the 64-bit version but when I install it onto my PC, it is just the 32-bit version. How can I change it to 64-bit or is there an option to select it to 64-bit during installation?
Thanks for reading.
You can't arbitrarily select which version to install - you must use the installer that's compatible with the release/edition of Windows that you are using. You may be seeing the consequences of the fact that the 64-bit version of iTunes is not *completely* 64 bit - the main application is still 32 bit and will therefore, on a 64 bit system, be installed in the Program Files (x86) folder. Other components are, however, required for correct operation with a 64-bit version of Windows. If you download iTunes from the primary source (http://www.apple.com/itunes/download/) scripts on Apple's webpage will detect the architecture of your PC and only offer the correct version for it ... though there is some anecdotal evidence that those scripts may fail for some users, and you may need to go directly to the relevant downloads:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe
See turingtest2's notes on Troubleshooting issues with iTunes for Windows updates for more details if you're still having problems with installation.
Similar Messages
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Installing iTunes 64 bit version on Windows 7
After downloading and starting the iTunes64setup.exe, the install program showed that it will install the program at C:\Programs Files(x86). This is the location for 32 bit programs. Why does the install program want to place this 64 bit program in the 32 bit program directory? Should this be changed to C:\Program Files (the appropriate location for 64 bit files) or use the default location? Are there 32 bit components in the program that require it to be installed in the x86 location? Please advise.
After downloading and starting the iTunes64setup.exe, the install program showed that it will install the program at C:\Programs Files(x86). This is the location for 32 bit programs.
Yes, that's correct. A lot of the iTunes program is 32-bit.
It's been a while since I checked with a version on a 64-bit machine, but I think this is what you'll probably see after the install:
\Program files\
"Bonjour"
"iPod" (contains the 64-bit iPod Service)
"iTunes" (contains the 64-bit miniplayer)
\Program files\Common Files\Apple\
"Mobile Device Support" (contains the 64-bit AMDS)
\Program Files (x86)\
"Apple Software Update"
"BonJour"
"iTunes"
"QuickTime"
\Program files (x86)\Common Files\Apple\
"Apple Application Support"
"CoreFP"
(Can't remember off the top of my head where your MobileMe goes on a 64-bit system.) -
Hi. How come iTunes keeps saying:"this iPod can not be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64 bit version of iTunes?" Wth...i am using the 64 bit version of itunes. Why does it keep saying that? Will someone Help me please!? This is is getting frustrating. I already had done a full removal of everything! I even removed and deleted my library...then had to put all 500 songs back on one by one. So, i don't have to remove everything again, just to get my ipod to work on here. You, know before the itunes update, my ipod and itunes were working just fine.
wow, that was a quick reply. lol. but i have removed everything. I wasn't even able to get iTunes on my computer for a little while. i kept getting errors on that. Now it's saying that the required software isn't installed. Hmm, could it be referring to Apple Mobile Device Support? That is supposed to be installed with when iTunes gets installed right? I only ask, because that didn't get installed with the itunes setup.
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Trying to download iTunes 64-bit version on my new Windows 7 PC. Getting the error 'could not locate "%APPDATA%". How do I get past this error? The software doesn't install. Appreciate if someone in the forum can help.
The backup and restore from the iCloud was a little unnerving since the restore erased all information from the iPod. The iCloud backup and restore took a long time, but worked. I was very grateful.
Trying again to backup to iTunes locally proved to be the same challenging problem. The same backup to corrupt file was the message. The status bar showing backup seemed to move faster to start, but then slowed to a creep toward the end before the error.
When trying to restore a backup in iTunes, the "Restore" button is grayed out since it is looking for a local copy. Any restore would need to be from the iCloud which already worked but isn't the final solution.
Your suggestions were good, I am just in the same boat. Any thoughts about doing the following?
1) creating a cloud backup
2) resetting the iPod to factory defaults
3) removing all traces of iTunes from my computer and
4) installing iTunes and setting up iPod from scratch.
This is the next thing on my list. -
When I try to intall itunes it comes up saying 'This Itunes installer is for 32-bit versions of windows. Please download the 64-bit ITunes instead.' How do I download and install the 64 bit version instead?
Go to iTunes.com/download and click the link for the 64-bit version.
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How Do We Know the iTunes 64-bit Version That Is Installed?
I installed the 64-bit version of iTunes a while ago, have had two or three automatic updates since and now have v9.1.1.12. However, when I look at the Processors list in Task Manager I only see a process for "iTunes *32". There is no reference to a 64-bit version in Help>About iTunes and the iTunes 64-bit installer link on the Apple site does not give the version number of the 64-bit version.
How can we be assured we have been updated to the current 64-bit version of iTunes?
Why does Apple seem to keep the 64-bit version number such a secret on its website?The only real differences between the 32 bit and 64 bit versions of iTunes are the drivers &, I think, in Bonjour which also has drivers. If you check in the "Help/about iTunes" tab it won't tell you whether or not you've loaded the 64 bit but even on my Win7 64 bit machine the process is iTunes*32. The link to the 64 bit version is on the iTunes download page but here's a direct link http://support.apple.com/kb/DL1037
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I'm not sure if the error message is related but smart friend was using my computer started deleting Quicktime & Safari and told me that they shouldn't be on my computer as they are not windows product & I can't use them on my laptop. With trepidation but acknowledging I don't know any of the stuff they were talking about, I allowed them to raid my laptop thinking it could be for the best. Now I'm not sure if it is related or not but depsite me having the most recent Itunes updates on both my Ipod 4TH GT, I am getting the following message everytime I connect my Ipod to the computer...and the timing would be about right too:
this ipod cannot be used because the required software is not installed. Run the Itunes installer to remove Itunes, then install the 64-bit version of Itunes.
If it helps I am running the 10.7.0.21 on the Sony Vaio & remember checking last week I do have the latest update on the Ipod but it is a different version from the Itunes on the laptop (which may be normal, I wouldn't know) but as I am away from home & Wifi I can't tell u the version on that though.
My problem is I cannot find an apple installer on the laptop to uninstall & I have searched Apple & Google for help and have seen others posts with the same issue but alot of the answers unfortunately I can't follow. I would greatly appreciate it if you can you answer any of these questions for me?
*Will add & remove totally uninstall Itunes so that I can reinstall?
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Sadly I can't find the installer & would love to add my new Mumford & Sons cd to my Ipod collection but don't know how to fix this. I love my Ipod & google but I have spent hours tryign updates, downloads, searches & feedback to Apple. A few months ago I had an Itunes billing problem & there was a webpage where you could email an apple support worker & rhe replied to my credit card problem within a day or 2 but I can't find that help for this problem..I couldn't express my graditude enough if you could help me with this, but thank you.dorygirl2009 wrote:
I'm not sure if the error message is related but smart friend was using my computer started deleting Quicktime & Safari and told me that they shouldn't be on my computer as they are not windows product & I can't use them on my laptop.
This "smart friend" really sounds like a collosal moron.
Follow the instructions here: http://support.apple.com/kb/HT1925 to remove and reinstall all Apple products on your computer.
Once you get everything working, the next time your "smart friend" wants to touch your computer, tell them firmly NOT A CHANCE IN ****!
None of your data (media, podcasts, apps) will be affected by removing and reinstalling iTunes. -
How to install itune under Windows XP 64-bit professional with SP2?
I have iPhone 3GS for over a year and I have set it up at my work computer (Windows XP professional) with latest iTune and it work great. Recently our IT has upgraded our system and all of our new machines has Windows XP 64-bit OS.
I can't figure out how to install iTune under Windows XP 64-bit, to synch with my e-mail, contact and calendars any more?
Can any one help?New machines? With XP 64-bit? Your IT department is being rather foolish, in my opinion, deploying new installations of XP 64 since Microsoft discontinued mainstream support for it (more than two years ago) and it's never really been satisfactory.
Anyway, there is no version of iTunes that supports the 64-bit version of Windows XP and almost certainly never will be. If you search the iTunes for Windows forums for "XP 64" you'll find threads describing the process some people have used to "crowbar" iTunes onto XP 64, with varying levels of success, none of them complete. Connecting to iPhones is one of the most problematic issues.
Regards. -
I have a problem with connecting my iPhone to iTunes. I uninstalled one of the computer program and restart my laptop. After restart my laptop and a message said that iTunes might not working because one of the component is missing and request to reinstall the iTunes. Hence I remove iTunes from my laptop and I reinstall iTunes to my laptop but still not working.
Before this the iTunes will automatically launch when I plug in my iPhone. But after I reinstall iTunes, it's not working. When I try to plug in my iPhone after iTunes launched and message "This iPhone cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes." popped out. I did this twice but it's not working as well.
Please advise what should I do to fix this.First make sue you are installing the 64 bit version of iTunes.
Second make sure it is iTunes 10.7 or later.
I would download a fresh copy of the 64 bit version of iTunes 11. After installation reboot your computer.
Before connecting your phone reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem. -
I have seen others post this same question but the answers provided does not resolve my problem. My iPad Air is running iOS 7.1.2. I have been using this same computer for three years. It has Windows 7 home premium, service pack 1, 64-bit Operating System, Intel 3.4GHZ computer and 16.0 GB . I used this same computer with my iPad2 for several years. I purchased an iPad Air a year ago. I never had a problem with either iPad using iTunes. About a week ago, my computer would no longer recognize the iPad Air. I thought it must be a driver problem or iTunes somehow became corrupted. I uninstalled all of the Apple products except for iCloud and deleted any Apple software left in my Program Files and Program Files (x86). I then downloaded from Apple, iTunes64Setup.exe which is a 110,833 KB program. I installed the program without a problem. It installed Bonjour, Apple Software Update, Apple Application Support and iTunes. These programs I had previously uninstalled. I then brought up iTunes. I now plugged in my iPad Air and a popup message appeared "This iPad cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes then install the 64-bit version of iTunes". OK, I did as instructed. I used the iTunes installer to remove iTunes then ran iTunes64Setup.exe. I brought up iTunes and got the same message. "This iPad cannot be used because the required software is nt installed. Run the iTunes installer to remove iTunes then install the 64-bit version of iTunes" In general, I have found the Apple software to be robust and reliable. This situation however is very disappointing. I am hoping that someone has an answer that I can use to resolve my problem.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component, such as Apple Mobile Device Support, won't install normally.
In your case I suggest you start with a clean download of the setup file using the direct link. If reinstalling AMDS alone doesn't work try tearing everything down again.
tt2 -
I have the latest 64-bit version of iTunes on Windows 7 Ultimate. Everything was fine until recently. Now when I connect my iPod Touch to the USB to sync with iTunes, I get the following message: "This iPod cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes" I have removed, repaired, and installed the 64-bit version numerous times as well as disabled all antivirus / adware utilities. Same message appears when I plug in my iPod. Any help would be greatly appreciated.
Did you try removing and reinstalling all the Apple software using these instructions:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7 -
I have a new iPod Touch 5th gen. My computer works on Windows 7. Latest ITunes gives me this message: "this ipod can't be used because the required software is not installed. Run the iTunes installer to remove iTunes then install the 64 bit version of iTunes." I have already removed and reinstalled a couple of times--making sure to remove all the related applications as well--Bonjour, Apple Software update, Apple Application Support. Help!
(apologies for barging in, lllass.)
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, does your device connect without that message now? -
How can I install the 32-bit version of Lightroom 4.4 on my 64-bit Windows 7 system?
I need to install the 32-bit version of LR 4.4 on my 64-bit Windows 7 system because, for some reason, LR 64-bit is not compatible with something in my computer system.
How can I make this happen?
Thanks,
MaryThe first stage of the installation process for a download is to extract all the installation files into an "Adobe" folder. Go find that folder and look inside, and down at the bottom level of the folder hierarchy are two files: Setup32.exe and Setup64.exe. So uninstall the 64bit version and double-click on "Setup32.exe" to install the 32 bit version.
BTW, what problems are you having with the 64 bit version? -
After installing the 64 bit version of itunes my iphone still won't sync. I get the explantation that I mobile driver application did not download and i need to remove and reinstall itunes (which I have done numberous times). Any help?
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, does your device connect without that message now? -
I received this errir msg when I wants to sync my 3gs iPhone. And I already update my iTunes to 64-bit. "This iPhone cannot be used because the required software is not installed.Run the iTunes installer to remove iTunes, then install the 64-bit version itunes".
First make sue you are installing the 64 bit version of iTunes.
Second make sure it is iTunes 10.7 or later.
I would download a fresh copy of the 64 bit version of iTunes 11. After installation reboot your computer.
Before connecting your phone reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem. -
Can anyone help, I have removed and re-installed the 64 bit version at least 10 times now.
Success!
By completely removing all reference to apple or iTunes/iPod/ Safari etc from my computer, it has at last installed.
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