How to Integrate Oracle Access Manager 11g with Siebel Call Center 7.8

I need to change the DB authentication to SSO for Siebel Call Center 7.8. I just found a document about integrationg OAM 10g with Siebel 7 (http://download.oracle.com/docs/cd/B28196_01/idmanage.1014/b25347/siebel.htm#Siebel). However, because it's mandatory to use OAM 11g, I don't know whether this doc is suitable for Siebel 7.8. In addition, is it the right way to configure Siebel SSO? I know, in this way, I need to install WebGate. Please give me some expertise. Thanks.

This should work as long as your web server and operating system support 11g. There may be some differences in how to set up OAM and the WebGate in 11g versus 10g (that is not my area of expertise), but from the Siebel side the integration is the same. You would pass in the user's Siebel ID (pulled from the LDAP directory) as an HTTP header. Then you just need to tweak a few of the parameters in Siebel:
For the Security Adapter Profile (LDAPSecAdpt most likely) you are using, set:
SingleSignOn = True
TrustToken = HELLO (or whatever value you choose)
In eapps.cfg or eapps_sia.cfg in the virtual directory section for the specific application object manager (e.g. [sales_enu]) set:
UserSpec = SIEBEL_USER (or whatever HTTP header name you set up in OAM)
UserSpecSource = HEADER
SingleSignOn = TRUE
TrustToken = HELLO (or whatever value you selected for the Security Adapter profile TrustToken parameter)
ProtectedVirtualDirectory = /sales_enu
The protected virtual directory will normally be the same as the virtual directory (in this example /sales_enu) unless you are using customer facing applications with anonymous browsing capabilities (for example a catalog that goes to a shopping cart at some point in the process).
Also in the [SWE] section of the eapps.cfg file the IntegratedDomainAuth parameter should be set to False.
Hope this information is helpful.
Best regards,
Stevan

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