How to make my friends Profile picture in the bbm return back as normal. ( i dont check list the pp will be connect to the bbm contact)

Dear there...
do help me.. i have several problem:
1. i cant even log in to my bb application world, and i try sync from laptop, it still the same, download not success. what happen? so how to do so i cant direct log in through phone, they ask me to log in, but never give me the log in tab.it just keep appearing session expire please log in again.
2. i dont even check list my bbm pp will be the same with the bbm contact, why it still keep following the pp same with contact, therefore i cant even see what photo my friend them post. what to do for this?
3. my recent updates, it direct updates will a every single things my friend post, i just wanted it wil be the 1 post for each like usuall. now it one friends, then a lot of their post..
sorry, if my question is complicated, but i really frustate now. hope u can understand my question, thanks

Hey tiantian,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Follow the steps in this KB article to resolve the issue: www.blackberry.com/btsc/KB28212
After this is done you should be able to login to BlackBerry App World™.
This should also resolve your BBM™ issue as well.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

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