How to monitor , troublesheet SAP Print queues at O/S level (i.e.UNIX, AIX)

Hi All,
In our environment most of the time there is no problem of printing from sap side but from o/s level there are problem and we don't have direct access to o/s. Basis and server admin team from other vendor solved the problem.
But , i need to know is there any document/notes available to monitor and trobleshoot SAP print queues at o/s level? Request you to advice how i can do that?
Thanks

But, many times they say that the print request are stuck in the queue. If this is the case how we going to resolve the problem? Shall we reset the print queue ? How?
You will need to re-enable the queue, again you can write a simple program to use command enable <printer> queue. But at the end of the day if you don't hold administration rights for the OS you need to rely on your "server admin team" to solve the issues with the print server.
This is part of why is important for IT and SAP team to be aligned.
Regards
Juan

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How to monitor , troublesheet SAP Print queues at O/S level (i.e.UNIX, AIX)

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