How to print a doc using  Reader 11.0.3.37

I am unable to print a document using Adobe Reader 11.0.3.37.
Any ideas about how to do so?

When I try to print the doc, I selected the particular doc to print (copy), the ckicked on to "view document", and a gray screen populates without any graphics.
The error message that I got, after one try, was to the effect that a problem existed in my security set-up. 
I checked the security system software file and read that the Adobe Reader was installed and "running", yet I have not discovered what I need to do to get a print of the doc. 

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    PERFORM UPDATE_MM.
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