How to recover from an iPod Touch 2G stuck in recovery mode (even after using DFU)
I have an iPod Touch 2G which is in a mode that requires recovery. When connecting it to a Windows XP computer running iTunes 11.0.2.25(HP) it is detected as needing recovery. I think it has got into this state from pressing random buttons when it stopped working (not a good idea!).
I turn off my AVG antivirus software and Windows firewall and start the iTunes recovery. This fails with error 40.
I now try putting the iPod into DFU mode using iREB-v6. This reports that the iPod is in "PWNED DFU state". I then try the iTunes restore again and this time the iPod screen turns white and then I get an error 21.
I have tried 2 different cables and 2 different computers (Windows XP and Windows 7) and have also tried different USB ports.
Whilst this iPod was never knowingly jailbroken a visit to an Apple store was unsuccessful in that they claimed it had been jailbroken. Various combinations of buttons have been pressed together but no different firmware installed. I don't want to jailbreak it - just restore the factory settings. I'm not bothered about retaining any contents of the iPod.
Any ideas on what to try next and any advice on what the updater log is telling me precisely about the problem would be really useful.
2013-03-06 20:12:44.859 [3844:f08]: restore library built Dec 21 2012 at 16:17:03
2013-03-06 20:12:44.859 [3844:f08]: iTunes: iTunes 11.0.2.25
2013-03-06 20:12:44.859 [3844:f08]: iTunes: Software payload version: 8C148
2013-03-06 20:12:55.109 [3844:b50]: iTunes: Specifying UOI boot image
2013-03-06 20:12:55.109 [3844:b50]: token 'CPF懨∂03' has unexpected format
2013-03-06 20:12:55.109 [3844:b50]: device software does not support nonce generation
2013-03-06 20:12:55.109 [3844:b50]: requested restore behavior: Erase
2013-03-06 20:12:55.109 [3844:b50]: requested variant: Erase
2013-03-06 20:12:55.109 [3844:b50]: *** UUID 69DA094B-E49D-E140-8C43-4F0C412D66A3 ***
2013-03-06 20:12:55.109 [3844:b50]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: withApTicket is False
2013-03-06 20:12:55.109 [3844:b50]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreLogo" Digest = "<CFData 0882EE50 [01728078]>{length = 20, capacity = 20, bytes = 0xabd0395ddb52e605484fddd48326ef965c2cb8ed}"
2013-03-06 20:12:55.109 [3844:b50]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreDeviceTree" Digest = "<CFData 08884638 [01728078]>{length = 20, capacity = 20, bytes = 0xb8d7048b4444765c826918507caf22dd7ffebe69}"
2013-03-06 20:12:55.109 [3844:b50]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreKernelCache" Digest = "<CFData 087E81F0 [01728078]>{length = 20, capacity = 20, bytes = 0x14a39375fccb975821a0df6615d2cfe1775012f0}"
2013-03-06 20:12:55.109 [3844:b50]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreRamDisk" Digest = "<CFData 08825820 [01728078]>{length = 20, capacity = 20, bytes = 0xf3cc910ec2728d5ecb57b607762c1701801d2ae4}"
2013-03-06 20:12:55.125 [3844:b50]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "KernelCache" Digest = "<CFData 087DD3C0 [01728078]>{length = 20, capacity = 20, bytes = 0x14a39375fccb975821a0df6615d2cfe1775012f0}"
2013-03-06 20:12:55.125 [3844:b50]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryLow1" Digest = "<CFData 08808C48 [01728078]>{length = 20, capacity = 20, bytes = 0x2f0bfc29f1f3f4376647d38acad9e42231be71bf}"
2013-03-06 20:12:55.125 [3844:b50]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryLow0" Digest = "<CFData 0881E2A0 [01728078]>{length = 20, capacity = 20, bytes = 0x96bb15703c76d8cfe86ff8df960132e3e6f69eba}"
2013-03-06 20:12:55.125 [3844:b50]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "iBoot" Digest = "<CFData 087FE1B0 [01728078]>{length = 20, capacity = 20, bytes = 0x529f0ddfc88a594151f2a84d81a7fb557e850173}"
2013-03-06 20:12:55.125 [3844:b50]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "DeviceTree" Digest = "<CFData 08847CF0 [01728078]>{length = 20, capacity = 20, bytes = 0xb8d7048b4444765c826918507caf22dd7ffebe69}"
2013-03-06 20:12:55.125 [3844:b50]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryCharging1" Digest = "<CFData 0885A230 [01728078]>{length = 20, capacity = 20, bytes = 0xae31510e86c960480798f75063628ea81be398e9}"
2013-03-06 20:12:55.125 [3844:b50]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryCharging" Digest = "<CFData 088568D8 [01728078]>{length = 20, capacity = 20, bytes = 0xd5a78da5ae000c7d8c4b8ca28d9cf426f9700062}"
2013-03-06 20:12:55.125 [3844:b50]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "AppleLogo" Digest = "<CFData 087F89B0 [01728078]>{length = 20, capacity = 20, bytes = 0xabd0395ddb52e605484fddd48326ef965c2cb8ed}"
2013-03-06 20:12:55.125 [3844:b50]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryPlugin" Digest = "<CFData 087DEB50 [01728078]>{length = 20, capacity = 20, bytes = 0x512d627e6b25795bfffa6958acf5bcd804fbf611}"
2013-03-06 20:12:55.125 [3844:b50]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryFull" Digest = "<CFData 0880F1C8 [01728078]>{length = 20, capacity = 20, bytes = 0xfcd60d184eff7fbb2cae9ee41b6751c445b3ab68}"
2013-03-06 20:12:55.125 [3844:b50]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryCharging0" Digest = "<CFData 0881C058 [01728078]>{length = 20, capacity = 20, bytes = 0x5d9addf5eb137d24563bf8ed50a519940ba27ef2}"
2013-03-06 20:12:55.125 [3844:b50]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RecoveryMode" Digest = "<CFData 08884898 [01728078]>{length = 20, capacity = 20, bytes = 0x9a4600b1550b83712ed1260d9c4c22834fd2ea77}"
2013-03-06 20:12:55.125 [3844:b50]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: using UniqueBuildID <CFData 087FDF50 [01728078]>{length = 20, capacity = 20, bytes = 0xef5a50aa8e88624610082d688fc062febf3bfa35}
2013-03-06 20:12:55.125 [3844:b50]: amai: AMAuthInstallRequestSendSync: SSO function returned NULL, SSO disabled.
2013-03-06 20:12:55.562 [3844:b50]: amai: tss_submit_job: HttpQueryInfo returned 200
2013-03-06 20:12:55.968 [3844:b50]: amai: AMAuthInstallRequestSendSync: received tss response (server version: 2.1.0)
2013-03-06 20:12:56.875 [3844:b50]: amai: _AMAuthInstallBundleInstallPersonalizedEntry: entry "KernelCache" has been previously personalized; skipping it
2013-03-06 20:12:56.890 [3844:b50]: amai: _AMAuthInstallBundleInstallPersonalizedEntry: entry "DeviceTree" has been previously personalized; skipping it
2013-03-06 20:12:56.890 [3844:b50]: amai: _AMAuthInstallBundleInstallPersonalizedEntry: entry "AppleLogo" has been previously personalized; skipping it
2013-03-06 20:12:57.125 [3844:508]: token 'CPF懨∂03' has unexpected format
2013-03-06 20:12:57.125 [3844:508]: device software does not support nonce generation
2013-03-06 20:12:57.125 [3844:508]: unable to open device_map.txt: No such file or directory
2013-03-06 20:12:57.125 [3844:508]: token 'CPF懨∂03' has unexpected format
2013-03-06 20:12:57.125 [3844:508]: device software does not support nonce generation
2013-03-06 20:12:57.125 [3844:508]: WinDFU::OpenDFUDevice: path: \\?\USB#VID_05AC&PID_1227#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#1d3afa0
2013-03-06 20:12:57.125 [3844:508]: WinDFU::OpenDeviceByPath: \\?\USB#VID_05AC&PID_1227#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#1d3afa0
2013-03-06 20:12:57.125 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 2
2013-03-06 20:12:57.125 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 4
2013-03-06 20:12:57.125 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 6
2013-03-06 20:12:57.125 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 8
2013-03-06 20:12:57.140 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 10
2013-03-06 20:12:57.140 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 12
2013-03-06 20:12:57.140 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 14
2013-03-06 20:12:57.140 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 16
2013-03-06 20:12:57.140 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 18
2013-03-06 20:12:57.156 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 20
2013-03-06 20:12:57.156 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 22
2013-03-06 20:12:57.156 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 24
2013-03-06 20:12:57.156 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 26
2013-03-06 20:12:57.156 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 28
2013-03-06 20:12:57.156 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 30
2013-03-06 20:12:57.171 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 32
2013-03-06 20:12:57.171 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 34
2013-03-06 20:12:57.171 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 36
2013-03-06 20:12:57.171 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 38
2013-03-06 20:12:57.171 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 40
2013-03-06 20:12:57.187 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 42
2013-03-06 20:12:57.187 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 44
2013-03-06 20:12:57.187 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 46
2013-03-06 20:12:57.187 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 48
2013-03-06 20:12:57.187 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 50
2013-03-06 20:12:57.203 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 52
2013-03-06 20:12:57.203 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 54
2013-03-06 20:12:57.203 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 56
2013-03-06 20:12:57.203 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 58
2013-03-06 20:12:57.203 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 61
2013-03-06 20:12:57.203 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 63
2013-03-06 20:12:57.218 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 65
2013-03-06 20:12:57.218 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 67
2013-03-06 20:12:57.218 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 69
2013-03-06 20:12:57.218 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 71
2013-03-06 20:12:57.234 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 73
2013-03-06 20:12:57.234 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 75
2013-03-06 20:12:57.234 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 77
2013-03-06 20:12:57.234 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 79
2013-03-06 20:12:57.234 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 81
2013-03-06 20:12:57.250 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 83
2013-03-06 20:12:57.250 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 85
2013-03-06 20:12:57.250 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 87
2013-03-06 20:12:57.250 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 89
2013-03-06 20:12:57.250 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 91
2013-03-06 20:12:57.265 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 93
2013-03-06 20:12:57.265 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 95
2013-03-06 20:12:57.265 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 97
2013-03-06 20:12:57.265 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 99
2013-03-06 20:12:57.265 [3844:508]: WinDFU::UploadData: EOF, cbRead: 359
2013-03-06 20:12:57.265 [3844:508]: <DFU Device 03FDFC10>: operation 0 progress 100
2013-03-06 20:12:57.265 [3844:508]: WinDFU::UploadData: ZLP
2013-03-06 20:12:57.281 [3844:508]: WinDFU::FinalizeDfuUpdate: GetStatus: status: 0, state: 6
2013-03-06 20:12:57.281 [3844:508]: WinDFU::ProcessUpdateState: status.bState == DFU_STATE_MANIFEST_SYNC
2013-03-06 20:12:57.281 [3844:508]: WinDFU::FinalizeDfuUpdate: GetStatus: status: 0, state: 7
2013-03-06 20:12:57.281 [3844:508]: WinDFU::ProcessUpdateState: status.bState == DFU_STATE_MANIFEST, PollTimeout: 3000
2013-03-06 20:13:00.281 [3844:508]: WinDFU::FinalizeDfuUpdate: GetStatus: status: 0, state: 8
2013-03-06 20:13:00.281 [3844:508]: WinDFU::ProcessUpdateState: status.bState == DFU_STATE_MANIFEST_WAIT_RESET
2013-03-06 20:13:00.281 [3844:508]: WinDFU::ResetDevice: resetting...
2013-03-06 20:13:20.296 [3844:508]: WinDFU::FinalizeDfuUpdate: success
2013-03-06 20:13:20.296 [3844:508]: <DFU Device 03FDFC10>: DFU succeeded
2013-03-06 20:13:21.437 [3844:df0]: WinAMRestore::OnInterfaceRemoval: \\?\USB#VID_05AC&PID_1227#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#1d3afa0
2013-03-06 20:13:21.437 [3844:df0]: WinAMRestore::AddAppleDeviceToDeviceList: \\?\USB#VID_05AC&PID_1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#4b6b6b97
2013-03-06 20:13:21.468 [3844:df0]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2013-03-06 20:13:21.484 [3844:df0]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2013-03-06 20:13:21.500 [3844:df0]: WinAMRestore::AddAppleDeviceToDeviceList, old disconnected device connects again
2013-03-06 20:13:21.500 [3844:df0]: AppleDevice::SetNotification: CONNECT, interface type: 1, id: \\?\USB#VID_05AC&PID_1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#4b6b6b97, inst: 0x677c218
2013-03-06 20:13:21.500 [3844:df0]: WinAMRestore::AddAppleDeviceToDeviceList: \\?\USB#VID_05AC&PID_1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#4b6b6b9 7
2013-03-06 20:13:21.531 [3844:df0]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2013-03-06 20:13:21.546 [3844:df0]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2013-03-06 20:13:21.546 [3844:df0]: WinAMRestore::AddAppleDeviceToDeviceList, device already connected, new interface
2013-03-06 20:13:21.546 [3844:df0]: AppleDevice::SetDeviceID: AMD_INTERFACE_IBOOT \\?\USB#VID_05AC&PID_1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#4b6b6b9 7, inst: 0x677c218
2013-03-06 20:13:21.546 [3844:df0]: AppleDevice::SetNotification: CONNECT, interface type: 1, id: \\?\USB#VID_05AC&PID_1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#4b6b6b9 7, inst: 0x677c218
2013-03-06 20:13:21.546 [3844:df0]: WinAMRestore::ProcessDevNodesChanges: device: 0x0402fb78, notify: 2, connected: 1
2013-03-06 20:13:21.546 [3844:df0]: AppleDevice::NotifyDisconnect: DFU \\?\USB#VID_05AC&PID_1227#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#1d3afa0, inst: 0x402fb78
2013-03-06 20:13:21.546 [3844:df0]: _AMDFUModeDeviceFinalize: 03FDFC10
2013-03-06 20:13:21.546 [3844:df0]: WinAMRestore::ProcessDevNodesChanges: device: 0x0677c218, notify: 1, connected: 0
2013-03-06 20:13:21.546 [3844:df0]: WinAMRestore::ProcessDevNodesChanges: device: 0x0874bc90, notify: 2, connected: 0
2013-03-06 20:13:21.546 [3844:df0]: WinAMRestore::ProcessDevNodesChanges: device: 0x0679f920, notify: 2, connected: 0
2013-03-06 20:13:21.546 [3844:df0]: AppleDevice::NotifyConnect: Device type: 2, Interfaces total: 2, arrived: 2
2013-03-06 20:13:21.546 [3844:df0]: AppleDevice::NotifyConnect: IBOOT, IBOOT \\?\USB#VID_05AC&PID_1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#4b6b6b9 7, inst: 0x677c218
2013-03-06 20:13:21.546 [3844:df0]: IBOOT, DFU \\?\USB#VID_05AC&PID_1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#4b6b6b97, inst: 0x677c218
2013-03-06 20:13:21.546 [3844:f08]: device software does not support nonce generation
2013-03-06 20:13:21.546 [3844:f08]: device software does not support nonce generation
2013-03-06 20:13:21.546 [3844:f08]: iTunes: SCEP 4
2013-03-06 20:13:21.703 [3844:4fc]: iBoot build-version = iBoot-931.71.16
2013-03-06 20:13:21.703 [3844:4fc]: iBoot build-style = RELEASE
2013-03-06 20:13:21.703 [3844:4fc]: <Recovery Mode Device 04031498>: operation 44 progress -1
2013-03-06 20:13:21.703 [3844:4fc]: requested restore behavior: Erase
2013-03-06 20:13:21.703 [3844:4fc]: requested variant: Erase
2013-03-06 20:13:21.718 [3844:4fc]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: withApTicket is False
2013-03-06 20:13:21.718 [3844:4fc]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RestoreLogo" has been previously personalized; skipping it
2013-03-06 20:13:21.718 [3844:4fc]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RestoreDeviceTree" has been previously personalized; skipping it
2013-03-06 20:13:21.718 [3844:4fc]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RestoreKernelCache" has been previously personalized; skipping it
2013-03-06 20:13:21.718 [3844:4fc]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RestoreRamDisk" has been previously personalized; skipping it
2013-03-06 20:13:21.718 [3844:4fc]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "iBEC" has been previously personalized; skipping it
2013-03-06 20:13:21.718 [3844:4fc]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "iBSS" has been previously personalized; skipping it
2013-03-06 20:13:21.718 [3844:4fc]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "KernelCache" has been previously personalized; skipping it
2013-03-06 20:13:21.718 [3844:4fc]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "BatteryLow1" has been previously personalized; skipping it
2013-03-06 20:13:21.718 [3844:4fc]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "BatteryLow0" has been previously personalized; skipping it
2013-03-06 20:13:21.718 [3844:4fc]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "LLB" has been previously personalized; skipping it
2013-03-06 20:13:21.718 [3844:4fc]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "iBoot" has been previously personalized; skipping it
2013-03-06 20:13:21.718 [3844:4fc]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "DeviceTree" has been previously personalized; skipping it
2013-03-06 20:13:21.718 [3844:4fc]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "BatteryCharging1" has been previously personalized; skipping it
2013-03-06 20:13:21.718 [3844:4fc]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "BatteryCharging" has been previously personalized; skipping it
2013-03-06 20:13:21.718 [3844:4fc]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "AppleLogo" has been previously personalized; skipping it
2013-03-06 20:13:21.718 [3844:4fc]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "BatteryPlugin" has been previously personalized; skipping it
2013-03-06 20:13:21.718 [3844:4fc]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "BatteryFull" has been previously personalized; skipping it
2013-03-06 20:13:21.718 [3844:4fc]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "BatteryCharging0" has been previously personalized; skipping it
2013-03-06 20:13:21.718 [3844:4fc]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RecoveryMode" has been previously personalized; skipping it
2013-03-06 20:13:21.718 [3844:4fc]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: nothing to be done
2013-03-06 20:13:21.718 [3844:4fc]: unable to open device_map.txt: No such file or directory
2013-03-06 20:13:21.718 [3844:4fc]: found device map entry for 0x00008720 0x00000000. boardConfig=n72ap platform=s5l8720x
2013-03-06 20:13:21.718 [3844:4fc]: _AMRestoreCreateCFDataWithContentsOfFile: CreateFileA failed: 2
2013-03-06 20:13:21.718 [3844:4fc]: unable to create data from file: 17
2013-03-06 20:13:21.718 [3844:4fc]: device_map.plist file not found
2013-03-06 20:13:21.718 [3844:4fc]: AMDeviceIoControl: GetOverlappedResult failed
2013-03-06 20:13:21.718 [3844:4fc]: AMDeviceIoControl: pipe stall
2013-03-06 20:13:21.718 [3844:4fc]: USBControlTransfer: error 31, usbd status c0000004
2013-03-06 20:13:21.718 [3844:4fc]: command device request for 'getenv radio-error' failed: 2008
2013-03-06 20:13:21.718 [3844:4fc]: radio-error not set
2013-03-06 20:13:21.718 [3844:4fc]: unable to open device_map.txt: No such file or directory
2013-03-06 20:13:21.718 [3844:4fc]: <Recovery Mode Device 04031498>: production fused device
2013-03-06 20:13:21.734 [3844:4fc]: interface has 1 endpoints, file pipe = 1
2013-03-06 20:13:21.734 [3844:4fc]: <Recovery Mode Device 04031498>: operation 4 progress -1
2013-03-06 20:13:21.812 [3844:4fc]: <Recovery Mode Device 04031498>: operation 42 progress -1
2013-03-06 20:13:21.828 [3844:4fc]: AMDeviceIoControl: GetOverlappedResult failed
2013-03-06 20:13:21.828 [3844:4fc]: AMDeviceIoControl: pipe stall
2013-03-06 20:13:21.828 [3844:4fc]: USBControlTransfer: error 31, usbd status c0000004
2013-03-06 20:13:21.828 [3844:4fc]: command device request for 'setpicture 0' failed: 2008
2013-03-06 20:13:21.828 [3844:4fc]: AMRAuthInstallDeletePersonalizedBundle
2013-03-06 20:13:21.875 [3844:4fc]: <Recovery Mode Device 04031498>: Recovery mode failed (result = 21)
2013-03-06 20:13:22.062 [3844:f08]: iTunes: Restore error 21
2013-03-06 20:13:22.156 [3844:df0]: WinAMRestore::OnInterfaceArrival: \\?\USB#VID_05AC&PID_1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#4b6b6b9 7
2013-03-06 20:13:22.156 [3844:df0]: WinAMRestore::AddAppleDeviceToDeviceList: \\?\USB#VID_05AC&PID_1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#4b6b6b9 7
2013-03-06 20:13:22.171 [3844:df0]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2013-03-06 20:13:22.187 [3844:df0]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2013-03-06 20:13:22.203 [3844:df0]: WinAMRestore::AddAppleDeviceToDeviceList, device already connected, new interface
2013-03-06 20:13:22.203 [3844:df0]: AppleDevice::SetDeviceID: AMD_INTERFACE_IBOOT \\?\USB#VID_05AC&PID_1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#4b6b6b9 7, inst: 0x677c218
2013-03-06 20:13:22.203 [3844:df0]: AppleDevice::SetNotification: CONNECT, interface type: 1, id: \\?\USB#VID_05AC&PID_1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#4b6b6b9 7, inst: 0x677c218
2013-03-06 20:13:22.203 [3844:df0]: WinAMRestore::ProcessDevNodesChanges: device: 0x0402fb78, notify: 0, connected: 0
2013-03-06 20:13:22.203 [3844:df0]: WinAMRestore::ProcessDevNodesChanges: device: 0x0677c218, notify: 1, connected: 1
2013-03-06 20:13:22.203 [3844:df0]: WinAMRestore::ProcessDevNodesChanges: device: 0x0874bc90, notify: 2, connected: 0
2013-03-06 20:13:22.203 [3844:df0]: WinAMRestore::ProcessDevNodesChanges: device: 0x0679f920, notify: 2, connected: 0
2013-03-06 20:13:22.203 [3844:df0]: AppleDevice::NotifyConnect: Device type: 2, Interfaces total: 2, arrived: 3
2013-03-06 20:13:22.203 [3844:df0]: AppleDevice::NotifyConnect: Interfaces total != arrived, no notification
2013-03-06 20:13:22.250 [3844:df0]: WinAMRestore::OnInterfaceArrival: \\?\USB#VID_05AC&PID_1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#4b6b6b97
2013-03-06 20:13:22.250 [3844:df0]: WinAMRestore::AddAppleDeviceToDeviceList: \\?\USB#VID_05AC&PID_1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#4b6b6b97
2013-03-06 20:13:22.281 [3844:df0]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2013-03-06 20:13:22.296 [3844:df0]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
2013-03-06 20:13:22.296 [3844:df0]: WinAMRestore::AddAppleDeviceToDeviceList, device already connected, new interface
2013-03-06 20:13:22.296 [3844:df0]: AppleDevice::SetDeviceID: AMD_INTERFACE_DFU \\?\USB#VID_05AC&PID_1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#4b6b6b97, inst: 0x677c218
2013-03-06 20:13:22.296 [3844:df0]: AppleDevice::SetNotification: CONNECT, interface type: 1, id: \\?\USB#VID_05AC&PID_1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#4b6b6b97, inst: 0x677c218
2013-03-06 20:13:22.296 [3844:df0]: WinAMRestore::ProcessDevNodesChanges: device: 0x0402fb78, notify: 0, connected: 0
2013-03-06 20:13:22.296 [3844:df0]: WinAMRestore::ProcessDevNodesChanges: device: 0x0677c218, notify: 1, connected: 1
2013-03-06 20:13:22.296 [3844:df0]: WinAMRestore::ProcessDevNodesChanges: device: 0x0874bc90, notify: 2, connected: 0
2013-03-06 20:13:22.296 [3844:df0]: WinAMRestore::ProcessDevNodesChanges: device: 0x0679f920, notify: 2, connected: 0
2013-03-06 20:13:22.296 [3844:df0]: AppleDevice::NotifyConnect: Device type: 2, Interfaces total: 2, arrived: 4
2013-03-06 20:13:22.296 [3844:df0]: AppleDevice::NotifyConnect: Interfaces total != arrived, no notification
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Similar Messages
-
Ipod touch is stuck in recovery mode with a error code 9
my ipod touch is stuck in recovery mode and when i try to restore it getting an error code 9
Error 9: This error occurs when the device unexpectedly drops off the USB bus and communication stops. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB isolation troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
From:
http://support.apple.com/kb/TS3694 -
my ipod touch is stuck in recovery mode... how do i fix this.. my itunes has the latest version
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
IPod touch 4G stuck in recovery mode- it won't even go into DFU
When I accidentally disconnected my iPod touch 4G during an update yesterday, it automatically went into recovery mode (the screen with the USB cable pointing up towards an iTunes logo). Now it won't turn off, it is recognised by neither my laptop nor by iTunes, it won't even go into DFU, so there's absolutely no way, as far as I can tell, to fix it. I've looked all over the internet, and the only other person I can find who has experienced a similar problem hasn't received an answer in about a year. (https://discussions.apple.com/message/17278012?searchText=iPod%20touch%204G%20st uck%20in%20recovery%20mode-%20won't%20even%20go%20into%20DFU#17278012https://dis cussions.apple.com/message/17278012?searchText=iPod%20touch%204G%20stuck%20in%20 recovery%20mode-%20won't%20even%20go%20into%20DFU#17278012)
/message/17278012?searchText=iPod touch 4G stuck in recovery mode- won't even go into DFU#17278012https://discussions.apple.com/message/17278012?searchText=iPod touch 4G stuck in recovery mode- won't even go into DFU#17278012This is the first time I've had any issues like this, and my iPod isn't jailbroken, so I don't see why it should have happened at all, but its really driving me round the bend. Any help would be much appreciated.Did you try the bold
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My iPod touch is stuck in recovery mode and my lock button is broken what do I do
My iPod touch is stuck in recovery mode and my lock button is broken what do I do?
What happens when you connect to computer and restore via iTunes?
iTunes: Restoring iOS software
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My iPod touch is stuck in recovery mode, but when I connect it to my computer to restore it, my computer does not recognize it. It does not appear as a device in my iTunes. What can I do to restore it/make my computer recognize it?
DId it successfully connect to this computer before?
Try:
iOS: Device not recognized in iTunes for Windows
or
V
Also try placing the iPod in DFU mode and then try restoring
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X -
My iPod touch is stuck in recovery mode and won't restore?
Okay my Ipod Touch is stuck in recovery mode and will not restore because "the ipod software update server cannot be contacted". I have tried to restart my computer, restart my ipod, tried different computers, and re-intalled AND updated my itunes and it still will not restore. It is stuck on the picture of the usb cable pointing to itunes and won't do anything else. I'm trying to restore it because my memory was full and I wanted to clean it out and now the ipod is useless, please help me restore it!
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem -
Hello there! I just recently tried updating my 32G ipod touch. Low and behold it incurs a problem and my ipod is now stuck in recovery mode. Is there anyway I can retrieve the music and photographs. PLEASE HELP!
This program may geit out of recovery mode. However, if something went wrong with te iOS and it went inot recovery mode then it might not be able to get it out of recovery mode. When in recovery mode the data is not accessable.
RecBoot: Easy Way to Put iPhone into Recovery Mode | Jaxov -
IPod touch 5g stuck in recovery mode.
Hi.
I tried to update the software on my ipod touch 5g, for some reason the connection was lost between the ipod and the PC midway through installing the software on the ipod, now im stuck in recovery mode.
I keep losing connection between ipod and pc since trying to update the software. Basically the connection is lost then comes straight back.
My ipod shows the lead with an arrow pointing towards the itunes logo.
Itunes tells me that im in recovery mode and gives me an option to restore.
Whenever I have tried to restore it downloads the latest software then nothing happens, just stays in restore mode.
I have tried putting it into DFU mode but nothing appears to happen after following the steps.
Really annoying as the next available appointment at the Apple store is on Monday and would like to get it fixed a lot sooner than that if poosible.
Many ThanksMaybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Try another cable
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
Ipod mini stuck in recovery mode, even after restoring
my ipod mini is stuck in recovery mode. I've tried putting it into disk mode and restoring the ipod but , as soon as it resets after restoring it shows it's still in recovery mode. Does anyone know how to fix this problem?
What happens if you try and do a low level reformat of the iPod using the tools provided by windows and the step-by-step guide on this page?
http://www.methodshop.com/gadgets/ipodsupport/erase/
Another good troubleshooting step at this point might be to remove all other USB devices (minus the keyboard and mouse if applicable) and reboot your PC.
Try restoring it on another PC or Mac if necessary.
B-rock -
Ive been trying to restore my ipod touch and it comes up with the error code 3914. Also, the ipod is stuck in recovery mode. Can anyone help?
http://support.apple.com/kb/TS3694#error3194
I realize you already saw this knowledge base article, but you need to read it more carefully. -
My iPod Touch is stuck in recovery mode after I left it on while updating!!!
I was updating my ipod touch 3rd generation (ios 4.3, i think) and I saw a wasp and left the computer on in the middle of the updating process and now the ipod is stuck in recovery mode and it says the only way to get it out is to recover it, but that will erase everything!!! HELP ME!!! until i get an answer I HATE YOU, APPLE URGG
operating system: whatever the latest available to itouch is.Without knowing what the error message said all I can suggest is:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My ipod Touch 2nd Gen 8GB is stuck in recovery mode I tried RecBoot and when that couldn't do it I tried reiBoot both failed to fix my problem what do you suggest?
Start off with some basic steps:
- Make sure iTunes is up to date
- Try another usb cable
- Try another usb port
In the article Resolve iOS update and restore errors this is what it says about error 28:
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Confirm that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support. -
Ipod touch 2G stuck in recovery mode
I was given an Ipod touch 2g (not sure if it is an MC model or not) with 16 gig. The device won't show a picture on the screen, but when I connect it to the pc, it is recgonized and the apple mobile device driver is installed. Itunes shows ipod in recovery mode and click to restore. I attempted to restore, downloaded the update from apple, and when it tries to restore or update the software, the screen turns white and then I get an error 21. I attempted this on several different computers with no luck. I have tried reinstalling itunes, holding down the power/home keys as described, turning off all of the security/firewalls, and still no success. I was desparate and tried using redsnow to load the software with and without cydia and I actually had a glimpse of hope in that the screen came to life showing an image with loading jailbreak data, then it started the I think it's called verbose booting showing the programming lines, and I noticed it was reporting errors such as watchdog timeout and nand format mismatch. I ran a diagnostic test through itunes and itunes reported that there was no ipod detected when it was plugged up wanting to restore it, totally contradicting itself. Can anyone help me bring this thing back to life? I know it must have some signs of life, for there is music that showed up in the library that was not on my pc before plugging up my itunes. Any help with this is greatly appreciated.
Go download RecBoot, kick it in recovery mode and install the firmware manually. You can download it here.
http://www.felixbruns.de/iPod/firmware/
When you get done upgrading and for some reason you get and error or are stuck in recovery mode, use RB to get out of it. It might still work fine at that point.
Check out the new remodeled MacOSG website! 24-hour Apple-related news & support.
MacOSG: An Apple User Group iTunes: MacOSG Podcast Follow us on Twitter: MacOSG -
Ipod is stuck in recovery mode I have restarted my computer and I have updated itunes ...Help
Try:
- iOS: Device not recognized in iTunes for Windows
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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