How to remove project customizations

I have a problem viewing a project file on a particular Project 2007 installation. The problem is the Grant chart is always overlapping the task schedules when the file is launched. However, I don't have this problem when the file is opened on another computer
or even in the same computer with other user logged on. I believed the problem is the customization the user made to the Project installation but I am not sure how to remove it so that the file can be viewed properly. I tried uninstalling and reinstalling
project on that computer and it didn't help. Any idea?
Thansk

Hello,
You can reset Project 2007 to it's vanilla configuration with the following steps:
Log in as the affected user
Ensure the users folder options are set to "Show hidden files and folders"
Ensure MS Project is closed
Assuming your using Windows 7, navigate to C:\Users\[username]\AppData\Roaming\Microsoft\MS Project\12\1033"
Rename the file "Global.mpt" as "Old Global.mpt"
Restart MS Project
RESULT: Project 2007 will now have reverted back to its vanilla state.
Largely the same for 2010, except there are some settings that are no longer contained within the global, such as the ribbon, and some of the project options settings.
Hope that helps,
Andrew

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