How to request the Customers from SP1 to CP1

Hello Guru's
Can u please help me in getting the customer's from SP1 to CP1, who should do and what are all the steps to be followed, to get the customers from R/3.........
Waiting for ur reply
Regards/ Sreeram

select IDENTIFICATIONKEY, TASKID, TASKGROUPID, TASKNUMBER, OUTCOME, STATE, ASSIGNEDDATE, Assignees, APPROVERS, TASKDEFINITIONNAME, CREATOR, ORIGINALASSIGNEEUSER, SUBSTATE from WFTASK where identificationkey = <request key>

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