How to resign a requisition workflow to another user
Hi to all,
Recently our institiution has made some changes to jobs-positions heirarchy. Previously we were using supervisor-employee relationships.
What has happened some far that a requestor has placed requisition and has been submitted to manager for approval. Now since we made the changes to the approval heirarchy. The requisition workflow can not find an approver.
We have corrected the approval heirarchy, but now how does one fix the requisition thats needs the approver.
In iProcurement, we can not see the requisition. But if go to sysadmin and search for the workflow. The workflow exists.
If anyone has some suggestions how to rewind the workflow or has a way to point the requisition to a manager. Would be greatly appreciated.
if you are using R12,
you can login with sysadmin user, and select 'Workflow Administrator web application',
then click on Status Monitor menu, and query your PO/Requisition number on USER KEY field,
dont forget to select your Workflow type as PO Approval.
check on last point that your document has been stuck and then Retry using RETRY button.
another alternative, you can use wfretry.sql, and has been detailed on Note: 134960.1 via SQLPlus command line.
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---------------------------------------------------------- Posting solution here to make needed users not to scroll down ------------------------------------------------------
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