How to send a text message reminder of a calendar appointment through iCloud?

We use iCloud calendar for patient bookings in our Physio clinic. I've been told you can set up reminder messages to be sent as a text message (synced with contacts) through iCloud but have not been able to work out how to do this.
If anyone has any suggestions that would be great!

You cannot set up reminders for events that will be sent via iMessage or SMS.

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